TS3991 When I try to use Outlook Setup for the iCloud on my PC I get an error message at step 2 of 7 Download Calender from iCloud as follows: "your setup couldn't be started because of an unexpected error"
When I try to set up MS Outlook using Outlook Setup for Icloud it fails at step 2 of 7 Download Calender from iCloud with error message "your setup could not be started because of an unexpected error" My iCloud calender in Outlook had previously been working, but was not reflecting the same scheduling information, so I tried to delete it and reinstall using the Outlook Setup for iCloud.
How can I get it to work again?
Hello, ksb2.
Thank you for visiting Apple Support Communities.
We are investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
Cheers,
Jason H.
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I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."
Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi,
It looks like iCloud has a problem with Outlook 2010 - when syncing calendars. I repeatedly get the rather vague error message above when I launch the set-up, then the iCloud control panel hangs. If I wait long enough I get "The operation could not be completed".
Anyone else getting this? Seems to work find for contacts, BTW.
CodfishpieHi,
This was happening to me with Outlook 2007 and the iCloud Control Panel (CP). I spent days trying to get it sorted out and as usual once it worked I wasn't completely sure what exactly fixed it.
This is what I did:
1. Ensured Outlook 2007 was completely up to date with Windows Update.
2. Unchecked everything in iCloud CP.
3. Logged out of iCloud CP and when asked I removed all contacts, calendars on my PC.
4. Uninstalled iCloud CP.
5. Redownloaded and reinstalled iCloud CP.
6. Logged into iCloud via iCloud CP.
7. Checked Mail, Contacts and Calendars.
8. Didn't get the error message and now I can see all my contacts and calendar stuff from iCloud in Outlook 2007.
HTH. -
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