TS4268 Since my daughter downloaded the most recent update, her i-message, FaceTime won't work. We have reset the phone to no avail.

Since my daughter downloaded the most recent update, she cannot use Imessage or facetime. We reset the phone and this didn't help. Does anyone know how to fix this?

http://support.apple.com/kb/ts2755

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Tried to install the most recent update and now my ITUNES won't load. Getting an error message that says there is a "runtime error" and that I need to reinstall INTUNES. Help!!!

Tried to install the latest ITUNES update, but now it won't open my ITUNES at all. Saying I have a "Runtime error" and that I need to reinstall ITUNES. Tried a "repair" in Programs on my computer, but that didn't work either.

Hello joeydak,
We've an article that provides troubleshooting steps which can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen

Since I downloaded the most recent version of iOS, my iPad and iPhone do not have all the music (from CD's) anymore that I have on our home computer iTunes Library. How can I get all our music onto the music libraries on the iPhone and iPad? Thanks!

Hi
Since we downloaded the latest version of iOS on our iPad and iPhone, and synchronized our music collection in the Cloud, we can no longer see on our iPad and iPhone the music from our CD's that we have on our home computer's iTunes library. We can only see music in the iPhone and iPad library that have been purchased on iTunes. How can we get all our music from our computer's iTunes librbary visible on the iPhone and iPad? Thanks, Nick

Resync from your computer.
iOS: Syncing with iTunes - Support - Apple
If your having trouble syncing, come back and let us (fellow users) know.

Downloading images used to go automatically to the last folder used to save images, even when reopening Firefox. In just the past few days, possibly coinciding wih the most recent updates, the folder defaults to the 'Downloads' folder. This is most annoyi

Downloading images used to go automatically to the last folder used to save images, even when reopening Firefox. In just the past few days, possibly coinciding wih the most recent updates, the folder defaults to the 'Downloads' folder. This is most annoying. What happened? Internet Explorer 8.0 did the same thing. This was one of the reasons why I started using Firefox to download all images. I went into Tools>Options and it only lets me set another folder. I dont want to set a specific folder I want it to always go to the last folder used. So what gives?
== This happened ==
Every time Firefox opened
== possibly when the most recent updates were installed, a few days ago

Thanks jscher 2000. I guess I didn't make it clear. "It restarts with all the addons activated, and resumes with the tabs that were open before closing it." IE, it's running fine now with all the extensions activated. Everything is OK now.
So something in the Firefox code was causing the bad behavior. It's not essential that I find out what the problem was - I'm just curious. And if anybody else has this same problem, it might be nice to have it corrected at the source.

I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

I have downloaded the most recent version of Iphoto and it no longer works period. I lost all photos, and the app crashes every time I try to open it. How can this be fixed?

Post the first 50 lines only of the crash report
Regards
TD

HT6162 My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?

Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS

Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where i am not a network administrator. All helps for this issue instruct turning off the router/other stuff that i cant access.Suggestions?

Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where I am not a network administrator and do not have privliges to reset passwords and turn the routers on and off. Any other suggestions for re-connecting? I have never had a problem before and can still connect to other networks i am a part of...

Try Resetting your iPad: Hold down the sleep and home buttons, wait for the Apple logo, let go of the buttons.

I can no longer connect my iPad mini to a tv via an cdmi cable since the most recent update.

I connect my iPad mini to a tv via a hdmi cable. Since the most recent update for the iPad, it no longer connects to the tv with I plug in the cable. The cable works for my iPhone and my husband's iPad (also an iPad mini). Is there a setting that I need to change to fix this?

Follow the troubleshooting steps outlined in the troubleshooting document from which you posted your question.

I downloaded the most recent update to iTunes, and now all my songs are gone and my library is empty

I downloaded the most recent update to iTunes, and now all my songs are missing. My library is completely empty.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

We use Adobe Acrobat 10. When I try to download the most recent update, I get the error message 1608 download failed. HOw do I fix this.

We use Adobe Acrobat 10. When I try to download the most recent update, I get the error message 1608 download failed. How do I fix this?

uninstall acrobat, clean (if windows os), Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then reinstall.

I cannot thumb nail pics on my Lightroom. I have the most recent update and it was working well. I also cannot save my pictures and update the catalogue. I can donwload the picture (the whole thing0 but I cannot see which one I've downloaded. I have o

I cannot get the thumbnails for my catalogue. I have tried downloading the Lightroom program again and it tried to fix it but could not. I have gone to the page to check off thumb nail and that hasn't made any difference. I have the most recent update of lightroom. I can download the picture but I do not know which picture it is. This is frustrating as we are on vacation and i casnnot work on my pictures.

Hello,
There are two different things here, an OS update and a software update.
Mac OS X 10.5 is the version of OS while the .8 at the end is the software update (release patches)
The most current software update for Mac OS X 10.5 is 10.5.8
No more software updates available. You would need to upgrade the OS, which would be to Mac OS X 10.6
Your new iPhone 5 would require iTunes 10.6 which is only available for OS X version 10.6.8 or later.
Your would therefore need to upgrade your Macbook to this version of OS.
It maybe brought on DVD via Apple directly (Contact Apple ) or using any good online vendor like Amazon.
Best of luck

Since the most recent update, any previously made captivate files we republish won't display

(skip to "I'll break down the problem as best as i can" to avoid rant )
Essentially, we have near a hundred eLearning courses we have made using captivate dating back as early as captivate 4. We have been upgrading through the versions as we go and where there has always been little glitches that present themselves this one makes the list sense. This isn't even an upgrade in version, just a little patch (that seemed to add the ability to resize the "Question X of Y" bits on question slides).
So, does anyone have any help on this problem? Adobe have been so far not very helpful, essentially offering the wisdom and clarity that comes with years of not trying to fix problems. Their advice being to basically remake each course from the ground up, something that will take a LOT of time (and for what!? to fix their mistake?).
I'll break down the problem as best as i can:
Since recent patch to captivate, pre-existing files that we publish again will not display on windows computers but does display on Ipad's, etc. Uploading to a server does not fix the problem, it remains the same. The internet window opens up the same as normal but after a brief loading bar moment, the window remains blank. A check of the code shows that the files are being loaded but simply not displaying in any form. If we publish a completely new file, it displays fine. The type of browser has no impact on the problem. We have also found that if we go into the console and use a command to skip to, say, the second frame, it works!? So the issue literally seems to be with displaying in the first place.
Thanks in advance if anyone can even help suggest ways to get round this problem, it has come at a terrible time when we need to make changes and present material to another company but can't even view our publishes files.

The most recent update (to Captivate 7.0.1.237) changed the default autoplay setting for all of our courses to on. Since we haven't changed any settings personally it was easy overlooked, and the autoplay function just doesn't seem to work.
I tried running cpCmndGotoSlide = 2 in the web developer console and it caused the course to start up, making me realise that the course was indeed loading (I saw that some of the content was loading on firebug but was unsure as to if it was the crucial files) but just not playing and I noticed while investigating that.
So its just a case of turning off autoplay for the course in the publish settings.
Also as a note our courses were still working on iPad, I think this is due to apple products not supporting the autoplay of content, especially if it has audio.

Each time I attempt to download 11.1.3, the most recent update in i tunes, it does not start the action, and i tunes freezes up.

I am not able to download the most recent update in i tunes...11.1.3. When I do, nothing happens and then i tunes freezes up.

I am not able to download the most recent update in i tunes...11.1.3. When I do, nothing happens and then i tunes freezes up.

HT202157 Apple TV No Longer Works after the most recent update (2.1.13)

Why can I no longer access the movies and tv shows I’ve already purchased in iTunes after the update? It was not until the most recent update as on 2/1/13 that I started having this issue. Please correct this so I can use what I paid for. Thanks

Same problem here, Apple, I'm pretty upset at the moment. My daughter's 12th birthday, and she wants to watch a movie we purchased through your software.
We love the normal apple usage...but, since your hardware and software are so stringently ruled...I have some expectations on the fact that it will actually work after the updates.
Customer service outside the apple store has been suspect for some time.
Please step up here, we've invested quite a lot in you, and we're feeling a bit let down at the moment.
No notice, no warnings, for all the messages you do send out, "hey the stuff you bought from us and can only play it back on us isn't going to be working for a while"...would be nice.
Or just fix it.
Scott West

The most recent update to IOS 6.0.1 Eliminated My View of Google Calendars in the Calendar List in my IPAD

Since I primarily use Google Calendars, I need to see my Gcalendars on my IPad and could until I added the most recent update of IOS6.0.1 and now they are gone. I was told by Apple sales people when converting to Apple products IPHONE, MACBOOK PRO and IPAD that they were competely compatible with Google calendars, contacts and mail. It seems there is a push to force people to use ICloud which I for many reasons won't use. Primarily, I have eight calendars in my Google account that I need to see on my IPAD and IPHONe for business. Why would this not be available to google users anymore? Also not being able to invite attendees when creating calendar events is also very limiting. Come On Apple, give people free access to their information from all their devices.

LOL! - you poor bugger, Ognyan!
I'm starting to serihously think this phone has been jailbroken... I've got a senior technical support advisor at Apple who is working on the case. He has gone through everything he can possibly think of, but won't take "no" for an answer.
At the moment, he has logged everything with the Engineering Department, who is going to look into it further using the IMEI number and see what they come up with. If worse comes to worse, Apple will apparently replace the phone for a fee. The problem is that it is 800+ days out of warranty...
Anyway, we'll see how we go. If anybody has got any ideas about this, please continue to provide answers. I appreciate all responses

TS4268 Since my daughter downloaded the most recent update, her i-message, FaceTime won't work. We have reset the phone to no avail.

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