Unable to find moniker information for archive collection ArchiveCollection

Question

In attempting to setup archive transfer between PROD and DEV I needed to rename an existing outgoing provider and the only way I found I could do this is to delete the existing provider and recreate it with a new name. I think by doing this it has caused and issue and now the CS log displays an error similar to below:
Unable to find moniker information for archive collection ArchiveCollections. The collection ecmprd2 has no information associated with it. It no longer exists in the system. [ Details ]
An error has occurred. The stack trace below shows more information.
!csMonikerUnableToFindArchiveInfo,ArchiveCollections!csArchiverCollectionNotFound,ecmprd2
intradoc.data.DataException: !csArchiverCollectionNotFound,ecmprd2
     at intradoc.server.archive.ArchiveUtils.getCollection(ArchiveUtils.java:492)
     at intradoc.server.MonikerWatcher.parseMonikerInfo(MonikerWatcher.java:325)
     at intradoc.server.MonikerWatcher.computeMonikers(MonikerWatcher.java:248)
     at intradoc.server.MonikerWatcher.notifyWatched(MonikerWatcher.java:154)
     at intradoc.server.Service.notifyWatched(Service.java:710)
     at intradoc.server.Service.updateSubjectInformation(Service.java:670)
     at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1128)
     at intradoc.server.Service.executeActions(Service.java:433)
     at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
     at intradoc.server.Service.doRequest(Service.java:1707)
     at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
     at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)
Does anyone know if this is caused by deleting the existing outgoing provider and if it is how can I resolve it?
Regards,
Andrew

Answer 1

I misspoke when I said to recreate the outgoing provider because an outgoing provider only provides the "connection" from DEV to PROD. What I meant is that if the provider is deleted and the automated archives are left alone, they would fail because that connection is gone. Since you recreated an outgoing provider (even with a different name), that connection should be there again.
I highly doubt each archive "stores" the name of the outgoing provider in its configuration, so I doubt either of those options would work. The only thing that makes sense is that the collection is "gone" (ie. DEV cannot find 'ecmprd2') or the PROD collection isn't called 'ecmprd2' anymore. I'm assuming "ecmprd2" is the instance name of your PROD instance, right? If you can, try deleting all archives and see if the error exists afterwards.
Why did you have to "rename" the provider to begin with?