Unable to install or update software

I have an iMac Intel Core 2 Duo running on Mac OS X 10.6.4 I can't update existing software or install new software. Every time I try the installation either does not occur (e.g. for the Mac OS X software or iTunes where the install occurs with a re-start) or gets hung up a the last stage of the installation. I have a time capsule as well so am wondering if I should just reinitialize the whole system. I've already tried creating a new administrator and installing updates from there but that does not work either. PLEASE HELP

I suggest you try the following,
1. Close PC Companion
2. Install java from http://www.java.com/winoffline_installer
3. Start PC Companion again and try to do the SW Update of the phone.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

HT4623 While updating ios6 through software update option, i am getting the error"unable to install the update an error occured installing IOS6"

While updating ios6 through software update option, i am getting the error"unable to install the update an error occured installing IOS6"

I am getting this message also.... mine cant update too...

Computer unable to install device driver software for iPhone 3GS, where do I locate the software? As my phone is in restore mode following update through iTunes...

My computer is unable to install device driver software for iPhone 3GS, where do I locate the software? As my phone is in restore mode following update through iTunes...

It's included in the iTunes installation bundle. Re-download and re-install iTunes on your PC.

Unable to install bb desktop Software

I am unable to install the desktop software for my bold 9780.
Tech spec of my pc
using windows 7 professional ver.
32 bit
a screen gram from my pc : Screen grab
please do the needy and assist me!

Hi and Welcome to the Community!
From your screen image, it would appear that the file did not download correctly, or has some other error within it. Did you try again? Where, exactly, are you downloading from?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to install the updated version of iTunes

Hi All.
I am unable to install the updated version i.e. 10.7 iTunes. I have downloaded it and while installing process it moves until the last and rolls it back.
I have uninstalled itunes and tried again. Could not downloaded. Sowhow I have donloaded the version 10.1 which is no more compatible for my iPhone 4S with iOs 6.
I have read through many threads on the same topic but did not help. Please help here with any suitable idea.
Thanks,
Shan

"There is a probelem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your suppor personnel or package vendor."
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Unable to Install the update in my JDeveloper 10.3.1

Please help me what is the exact problem as i am unable to install the update in my JDeveloper

Can you be more specific about your problem? What did you try to do? what problems did you encounter?

Unable to install Time capsule software in my machine, please help

Unable to install Time capsule software in my Mac pro laptop, it is giving me the following error "Airport cannot be installed on this disk, the version of Mac OS X on this volume is not supported". The OS version currently my laptop holds is Mac OS X (10.6.8), please help me in resolving this issue

You might want to try downloading the software.
http://support.apple.com/kb/DL954

Hi. I iMac, Mac OS X 10.6.8 Lately it does not update the program. Writes the following: "Unable to install the update iTunes. An unexpected error occurred." What you need to do that right, that programs can be updated again?

I iMac, Mac OS X 10.6.8 Lately it does not update the program. Writes the following: "Unable to install the update iTunes. An unexpected error occurred." What you need to do that right, that programs can be updated again?

you will have the most up to date itunes available for your os 10.6.8. to get a newer version you will have to upgrade to a newer os.

Unable in install all updates and Office pro 2007

I am unable in install all updates and Office pro 2007 (KB2553089,2553090,2584063,2553074,2559530). I am no very techincal but I do know some. I also tried to repair Office and INstall the cd and It would not take it. This all occured about
1 or 2 months ago and i have been living with it but it seems to be causing other problems. My operating sustem is XP. Please Help..

Well, I know this thread is old but since I ran into issues with office 2007 updates recentlly, I thought this is best thread to post to.
Update for Microsoft Office 2007 suites (KB2767849)
Installation date: ‎2/‎20/‎2014 12:05 PM
Installation status: Failed
Error details: Code 80070663
Security Update for Microsoft Office 2007 suites (KB2817641)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Security Update for Microsoft Office 2007 suites (KB2817641)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Security Update for Microsoft Office 2007 suites (KB2760585)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Update for Microsoft Office 2007 suites (KB2767849)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Security Update for Microsoft Office 2007 suites (KB2760411)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
I ignored this for sometime but today I lost my patience and decided to fix this nagging problem. The update prevented me from using the shutdown option as then it would download the updates and then fail over and over again.
None of the steps helped however they set me on a path. I uninstalled all unwanted programs but that was not what fixed the issue. I noticed other than Office 2007 I also had installed Word viewer 2007 , Excel viewer, Powerpoint viewer. I uninstalled these
voila!! Windows update said I don't need these updates on which the install was failing, I checked for updates again and the above updates never appeared in the list of updates found.
I thought I will put this out there just incase someone else runs into similar situation as me. Good Luck.

Tip: Unable to Install or Update Apps Using the iPhone's App Store?

I had a problem today where I found myself unable to install updates, or install new or previously purchased apps using the App Store on the iPhone. However, I had no problem with the installation of apps when I plugged my iPhone into my computer, opened iTunes and dragged the app I wanted over to my iPhone. So, I did the usual: I tried a reboot, and, when that didn't work, I powered my phone off and waited a few minutes before turning it back on. Still no love with the updating or installation of apps using the App Store on my iPhone.
Here is what I did do to fix it:
I keep backups of my iPhone on my MBP and I back up my phone regularly. If you do not, you should start doing so. Anyway, I went ahead and plugged my phone into my computer and launched iTunes (I also update my MBP daily if necessary, so the most current version of iTunes was used).
Once my phone showed up in iTunes and I could select it, I right-clicked on the iPhone's name (I use a MBP, but I know Windows users might view this, too, so universal language is what I will use - for Mac users, right-clicking means using two finger tap on a touchpad or using the good 'ol Control-click) and selected "Back Up" from the menu.
Once the phone was backed up, I right-clicked again on the iPhone's name and selected "Restore from Backup...".
I made sure the value for "iPhone Name" was correct and that the "Last Backed Up" day and time values were correct and I clicked the "Restore" button and let the restore process finish completely (wait until your iPhone shows up in iTunes again before doing anything else with your phone).
Once the restore was complete, I was extra cautious and powered off then powered on my phone. Finally, I went ahead and plugged it back into my MBP and made sure that the phone showed up in iTunes.
Following all of that, I launched the App Store on my iPhone again, entered the password for my Apple ID and updating apps, installing new apps, and installing previously purchased apps from iCloud all worked again.
Please note that this process is much different than just simply clicking the "Restore" button on your iPhone's homepage in iTunes. That will prompt you to backup your phone, completely restore it to factory defaults, and, then require you to restore from backup to get all your settings and such back. This is not the route I took - I simply restored from an existing backup. I want to make sure that this point is clear. Although, if restoring from an existing backup does not solve the issue at first, then perhaps a restore to factory defaults followed up with a restore from a backup will do the trick, too. I just did not want to waste my time taking the much longer route first and was happy to find my iPhone's App Store working again by simply restoring my phone using an existing backup.
I have seen a lot of posts regarding this issue in the support communities, with none of them having an answer (even after calling Apple Support). I hope this helps anyone else that has had, is having or will have the same issue! Feel free to post comments regarding other solutions you have found for the same issue - let's have one discussion where all possible solutions can be posted so iPhone users do not have to sort through a bunch of unhelpful discussions just to find a solution that was not yet documented (like I had to).

See:
Well known TCP and UDP ports used by Apple software products
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

I am unable to install any updates to my MacBook?

Every time I try to update the software (when the Software Update" panel opens up), I can download the software but after downloading it says "Unable to install software" "An unexpected error occcured".....
I have plenty of HD space (100G available out of 320G), and I've tried repairing permissions, restarting etc but I still get the same error message.
Any ideas?
Thanks,

Hi...
"Unable to install software" "An unexpected error occcured".....
If you have anti virus software instaled, disable that.
If that's not the issue, run Disk Utility to verify the startup disk. Not the same as repairing permissions.
Launch Disk Utility. Select the startup disk on the left then select the First Aid tab.
Click Verify Disk
If the disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks

HT1338 Unable to install security Update 2012-004

I am unable to update my Mac (OS X Version 10.6.8) with the latest security update 2012-004 despite numerous attempts and even visitng the store and trying to install manually, HELP !
I can check for software updates that are available and click on the install & restart option but when the computer reboots an new software update check produces the exact same results. The software clearly isn't upadating. I initially had 2 updates - the other being Java for Mac OS X 10.6 update 11. After fiddling around for ages I managed to get this update installed by going to the downloads page and installing directly. However, I have had no sucess with the Security update. The last Security update installed was 2012-002. I have tried to find and install Security Update 2012-3 without sucess.

Try reinstalling the Snow Leopard combo update (again). If it has already been done it won't hurt to do it again on top of the existing one.
Mac OS X 10.6.8 Update Combo v1.1
Restart your machine and then try to download the security update 2012 -004 which I believe is the latest.

Unable to Install Office Update

I get the following message: You cannot install Office 2008 12.1.5 Update on this volume. A version of the software required to install this update was not found on this volume.
I've got plenty of space for - any ideas?
Thanks

Please post questions regarding Office on Microsoft's own forums for their Mac products since this forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office
http://www.officeformac.com/productforums

Unable to install Elements Update Camera Raw 6.6

Due to error code: U44M2P7, I am unable to install Camera Raw 6.6 update for Elements 10.

Please try applying the update directly from the Camera RAW section of our Product update page at http://www.adobe.com/downloads/updates/. If you continue to have difficulties then please review the install logs for the update to locate the cause of your difficulties. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

HT1926 Unable to install iTunes update on pc with Windows 7 x64 bit

Unable to install iTunes upgrade (11.0.1 on pc running Windows 7 x64 bit. Running old version of iTunes ok. Have tried opening with new administrator but to no avail. Following download message that 'problems with installation' and to tray manually. Same outcome.
Anybody got any ideas?
Thanks
Ian

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Unable to install or update software

Similar Messages

Maybe you are looking for