Unable to open the XML files in Nakisa

Hi Gurus,
We are unable to open certain XML files in Nakisa. They show up as encrypted in the notepad or fail to open using the XML Marker. The files in question are
AppResources.xml
LoginConfiguration_SAP_Standard
LoginConfiguration_Anonymous
Purpose: We want to enable the SSO with the portal . We have checked the radio button but nakisa does not recognize the SSO ticket from the portal (Any folder in Nakisa where we need to place the Portal ticket?)
Also we want Nakisa to show the org chart for the logged in user. Luke had mentioned that some changes need to be made in the AppResources.xml (hope i correctly remember this) and we were looking to make these changes (rather try out.. any pointers please..?)
Thanks and Regards,
Arun E V

Hi Arun,
These files are encrypted. If your organisation is a partner with Nakisa you can obtain the decrypter from them.
Portal SSO works without any configuration directly in the XML files. If you are getting an error stating that the Portal ticket cannot be interpreted then your configuration is not correct. In your URL iView you need to ensure the fully qualified domain name (FQDN) is used for the application URL. In the Administrator Console you need to ensure you enter the system details (Host, Sys Nr and Client) for the backend system which holds your SSO ticket for that Portal. You need to use FQDN here too.
There is additional security configuration that can be done in the XML files but SSO will still work with just the Administrator Console configuration.
I hope that helps!
Luke

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