Unable to record Flex based Windows application using LR Vugen 12

Hi,  I am facing issue with LR Vugen 12.0.2 version. when I try to record one  windows based application using flex protocol it does not get launched instead it is shown in  : Task manager process list. I can launch the same application manually and also I have admin privilege for the LR. The application I used to record with 11.52 sometime but with LR 12 I am not. Using : Prorocol: FlexRecording mode: WinInet  Thanks

Hi
Every thing was working fine till today and i just found out that the network guys has updated the Windows security and also the Service Pack on the Server and i think this is causing the whole issue.now my Question is that if i uninstall all the security updates and the SP2 will the issue be solved.
also i need one confirmation that the Windows OS we need SP1 instead of SP2 please re-confirm this.
Thanks
Aleem

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