Unable to run report on CR server 2008 V1

Question

Hi,
I am tasked to setup a CR Server 2008 on Windows 2003 and deploy dozens of reports on it. The reports is created using SAP Crystal Reports for Eclipse. The reports can be previewed on Eclipse, but they are failed to run on the newly setup server. The viewer showd "Failed to open the connection. Report1". My server environment is as below.
OS: Windows Server 2003 Standard SP2
CR server : CR Server 2008 V1
DB server : Oracle 11.2.0.1.0 64bit
DB client : 11.2.0 32bit
The DB server can be connected via sqlplus on the Win2003 server. I guess there is problem in the link between CR Server 2008 and the Oracle Client. I am new to CR and don't know what debug/log messages I can dig into. How to make it run?
Thanks

Answer 1

All of the JDBC options you configure to use the Oracle JDBC driver on your work station to create the reports need to be set up exactly the same way on the CRS PC.
Refer to the Help files on configuring your JDBC driver.
Connection screen
FROM Help file.
Note: You can configure some of the connection information on this screen in the CRConfig.xml file. For more information, see CRConfig.xml Tag Reference.
JDBC Connection
Select this option to use a URL and class name to connect to a Java Database Connectivity (JDBC) data source.
For details about JDBC, connection URLs, and class names, see your Java and/or data source documentation, or search the Sun Microsystems web site.
Connection URL
Enter a JDBC URL to specify a data source so that the appropriate database driver (class) can establish a connection; you'll identify the class in the next field.
Database Classname
Enter the name of the class that you want to use as your database driver for this connection. You must know the class name, which is provided by your database client software.
JNDI Connection
Select this option to use a data source (a combination of a connection URL and a class name) that has already been specified and saved through the Java Naming and Directory Interface (JNDI).
JNDI Provider URL
Enter the JNDI connection URL for your database driver. This information is provided by the database driver vendor.
JNDI Username
Enter the appropriate user name to connect to your JNDI server. The JDBC driver uses this information to connect to the database.
JNDI Password
Enter the appropriate password to connect to your JNDI server.
Initial Context
Enter a directory path that indicates where in the directory service the JNDI should start a recursive search for your predefined connections (data sources, or URL and class name combinations).
Note: All tokens that appear below the directory location of the initial context are returned. Therefore, it is useful to be as specific as possible when entering initial context information.
Once you have entered the appropriate directory path and have clicked the Next button, all data sources that you can choose are listed by name in the Data Source Name list. Select the data source that you want to use and click Next to go to the Connection Information screen.
Don