Unable to save in SQL Developer..

Question

Screenshot I work for an enterprise support desk, and one of our clients uses SQL Developer. When he goes to save, he is unable to choose a location. If he clicks a directory on the left nothing populates, he cannot type in a directory at the top, and if he clicks save, the window flashes but no file is saved anywhere. Does any one have any idea what could cause this or a solution to this problem.

Answer 1

I do not know much about SQL Developer, one of the 1300 users we support uses it.
From what I understood while troublehsooting, he is unable to save ANYTHING. Mostly he writes scripts in a workspace on the right side of the window, but I am not sure of the correct term.
When he clicks the directories, we single clicked, double clicked, triple clicked, doesn't matter how many times we clicked, nothing from that directory populated. For example, if he tried to save to the dekstop and double clicked the deskop icon on the left of the save window, no items or folders that exist on his desktop populate in the navigation panel on the right.
You cannot save to a local hard drive because you cannot save anywhere.... you cannot decided whether you want tos ave to a network location or a local location because you cannot navigate to where you want to save in the first place, hence why we are having this discussion.
Edited by: 949491 on Jul 30, 2012 6:25 AM