Unable to see database in Grid Control

Question

I installed Grid Control 10g and started both OMS service and agent. I also installed another agent on a different host. When I run macux3:1830/emd/main (this is where I installed the Grid Control) and macux4:1830/emd/main (this is where my production database is running), I am getting
EMAgent10.1.0.2.0
Congratulations, EMAgent is working!
But when I try to click on the Targets tab in Grid Control and from Targets tab click on the Database tab, I am not seeing my production database.
Would you please let me know If I am missing something here?
Thanks in advance,
Mustafa

Answer 1

Mustafa,
check the agent home page, starting from the Grid Control homepage it is to be found under Management System ==> Management Services and Repository ==> Agents . On the Agents page you should see your installed agents, hopefully up and running. If you click on a agent tab, immediately the agent tries to communicate with the OMS.
If the communication is successfully established, a list of all observerd targets, including databases , is shown. If all this happens, on principle the communication works.
Additionally,check the account status of dbsnmp and sysman, they must be unlocked.
select username,account_status from dba_users where username in ('DBSNMP','SYSMAN'); must result in
USERNAME ACCOUNT_STATUS
DBSNMP OPEN
SYSMAN OPEN
Normally the status should be open, if necessary you have to change it:
alter user <username> account unlock;
Werner