Unable to style fonts

Hi, I've been using Mail 2.1 for some time now but a while ago I was unable to style fonts when creating a message. I am using Arial as the main font and I am unable to Bold, Italic or make Bigger or Smaller from the Format dropdown. I have tried doing it from the Fonts panel as well but it doesn't display the style.
Any ideas?

I've got it set to Rich text. Just changed it to Plain text but then when I tried to bold up the text it said I had to change it to Rich text to do this. Still the same problem though.

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watch this video on youtube:
http://www.youtube.com/watch?v=g02zasHbsi8
read the description to download the fonts
instalation the fonts:
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Unable to style fonts

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