Unable to telnet port 8014

Question

Hi All
I have VM which is Windows Server  2012.
I 'm trying to connect port 8014 (for Symantec Endpoint Protection Manager's communication port) but clients failed to connect.
May i know how to allow port 8014 in Windows 2012?
i have tried to create a Inbound Rule for TCP port 8014 but client still not able to connect to the server.
Please advise. Thanks.

Answer 1

Hi,
I am Chetan Savade from Symantec Technical Support Team.
To use a browser to test the connectivity to Symantec Endpoint Protection Manager on the Symantec Endpoint Protection client
On the client computer, open a Web browser, such as Internet Explorer.
In the browser command line, type the following command:
<tt>http://management server address:8014/secars/secars.dll?hello,secars</tt>
where management server address is the management server's DNS name, NetBios name, or IP address.
When the Web page appears, look for one of the following results:
If the word OK appears, the client computer connects to the management server. Check the client for a problem.
If the word OK does not appear, the client computer does not connect to the management server. Check the client's network connections and that network services are running on the client computer. Verify the DNS service for the
client and check its routing path.
See
Troubleshooting communication problems between the management server and the client.
You can specify the conditions in which Symantec Endpoint Protection disables the Windows firewall. When Symantec Endpoint Protection is uninstalled, Symantec Endpoint Protection restores the Windows firewall setting to the state it was in before Symantec
Endpoint Protection was installed.
The default setting is to disable the Windows firewall once only and to disable the Windows firewall disabled message.
See
Disabling the Windows firewall.
Best Regards,
Chetan