Unable to Update Blackberry WORLD ...!!!!

Unable to update BlackBerry World after i installed the Brand New Playbook Update 2.1.0.1917....can any one help Please

Ok so now it sends me to the KNOWLEDGE BASE
KB35784 BlackBerry World displays
"There were problems completing this purchase" when attempting to purchase an item.
went thru all the steps and STILL NO UPDATE TO BALCKBERRY WORLD...

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Unable to update blackberry id account information while offline

I have BB 9900.
I have registered for a Blackberry ID.
I have registered on Blackberry World.
I can download apps to my phone when my phone is connected to the computer.
When I try to enter by Blackberry ID on my phone I get the message : Unable to update blackberry ID account information while offline
The Blackberry Internet status is not connected - and I cannot see how to connect it.
If I try to download an app from my phone I get the message : no cached credentials
How do I enter my Blackberry ID on my phone?
Solved!
Go to Solution.

Hi shark_bait
Welcome to BlackBerry Support Forums
You have to Activate BlackBerry Data Plan / BIS on your account, It will allow you to add your BlackBerry ID on your phone and will allow you to use all BlackBerry Service over your Mobile Network . Please call your Carrier or Mobile service provider they can add it on your account.
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Unable to update ' PSILOC World Traveler v 1.9(3)"...

I have Nokia E5-00 phone with latest version 091.001 installed. I have PSILOC World Traveler version 1.9(3).
I checked for updates to this from within this App a few days before, an update for World Traveler was available.
Now when I try to update to latest version, the update utility downloads new version but after the installation process begins, the installation utility notifies with "update failed" error.

Hi obaidfarooq and manissmdl,
If you're downloading an update for an already installed application and you're downloading over a stable internet connection, there should be no reason for the update to fail.
Just in case, please update the phone's software with Nokia Suite or reinstall the current software when no update is available. This will clear up any potential bugs in the phone that might stop you from installing the PSILOC World Traveler update. You can do this by clicking on the green arrow in Nokia Suite, the option to reinstall the current software is displayed in blue.
Have you tried contacting the developer? You can find their Support contact details here.
Please get back to me to let me know if you manage to resolve your issue, otherwise I can provide further support.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Unable to open blackberry world in blackberry z10 error ' an error has occurred and blackberry world must close. Try waiting a few minutes and then reopen blackberry world'

I've been receiving this error ever since u tried to back up my files on my windows laptop, and no matter what I do I can't seem to get it to work.
Is there any work around for this error? Or is there any way to reinstall app world using my browser?
thanks for the replies in advance.

The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 resolved this issue. Many thanks, sdgardne!

Unable To Update blackberry z10 os to 10.2 from 10.0.10.82!!

Hello!
I purchased new blackberry z10 2 days before.
And I have software version 10.0.10.82 installed on my z10.
And I was trying to update to update it to 10.2 from yesterday but was unable to do it.
I tried all three methods available, (on the web, ota, blackberry link)
On the OTA option, device downloads the full update but at the STEP 2(installing) it fails and gives an error- failed to update, please try again.
And when I tried updating on bb link, i got this error when download is being running at any level of percentage like it happened at 16% then 24% - "an error has occurred while downloading software for your device. please verify your internet connection or try again later, if the problem persists."
Same error occurred on the option of "On the web".
I am attaching snapshots, please help me what to do now.
Thanks in advance.

Hi aniGoel
We've been communicated about this issue in your other post. One post is enough for same issue.
Thanks.
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Unable to update Blackberry software application & files

I have a Blackberry 9360. I've just run the Blackberry Desktop Software. It shows that I can update the software for my phone. However, whenI try to it comes up with amessage that says an error occurred, and I can't install it. My internet connection is fine. I've tried this a number of times with same result !! Any ideas what's wrong, or how to fix it ?
Also, when on Blackberry Desktop Software and I click on 'pictures' under te Media Sync, it shows I have no pictures. I did have pictures, and pictures show up against my contacts, so I don't know what's happened, or if this is related to my updating problem. If I click on 'Music' I can see a message that states that I have insufficient storage to media sync. Any ideas ??

Hi there,
I had the exact same problem. What I do was Back-Up my BlackBerry (make sure you do this), then wipe the handheld. After its been restored to factort settings, before you do anything else on the device, plug it into your computer / laptop and open Desktop Manager. Then update it from the Software and that should fix it, well that's how I fixed mine?

Unable to update blackberry

i cant install my blackberry software update becuase my computer says i need the latest version of windows 7 installed. i cant instal that because i am missing a file. is there another way?

Hiya!
What file is it saying your missing?
Is it one for the bbry software? or for Windows itself?
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Cannot update blackberry world

It is very frustrating. I want to update my Blackberry for the various apps and when asked for my username and password, I key them in and then I'm asked for the username associates with the smartphone which is my email I put my email but it is not recognized never ever ever. I can't use the apps because I can't download them and I don't understand why this wretched thing is not working. I went to my account and my username is my email but still they ask me for the username like I've entered something wrong.
Please fix this because I am at the last drop of my patience

Sure if you're having problem then Contact Vodafone , they can do it for you
Good luck.
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Unable to open blackberry world in blackberry z10 error ' an error has occurred and blackberry world

I've been receiving this error ever since u tried to back up my files on my windows laptop, and no matter what I do I can't seem to get it to work.
Is there any work around for this error? Or is there any way to reinstall app world using my browser?
thanks for the replies in advance.

What else might cause this behavior, and how can I resolve it?
Outdated permissions on the files from your old computer. Right-click, Properties --> Security --> Advanced, disable Inherit settings from parent folders, chose to copy. After that, delete outdated security keys and assign current ones. You may even need to go so fart as to Take Ownership of some files to correctly restore the new system's default security settings.
Mylenium

Blackberry world latest update - frozen/stuck

Yesterday tried to update blackberry world and the installation is frozen/stuck
I can't update or download any application in BlackBerry world ! I also tried to reset from settings but nothing happened.
I'm using 10.2.1.537
Any ideas ?
Thank you

are you able to cancle it or is this while restarting the computer ?
it might come up as having troubles vaildating the packages and you'll just have to reinstall them.
how long have you been waiting?
is your computer's connection to the internet good or on and responsive?

Error occured in blackberry world

Hi I have a problem in opening blackberry world after updating blackberry world...kindly tell me how to fix it...
Solved!
Go to Solution.

waleed_010 wrote:
I want to know, is it the upgrade version issue......kindly help me
Given that thousands (millions?) of others don't have this issue, I would say it is not the upgrade version that is the cause of your issue.
Please try this. With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
If not, what is your OS level please?
Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
Please note carefully...I want to know your OS version, not your Software Release version. If your OS is old, then you might want to look into updating it. You also might want to look at a complete device WIPE to see if that fixes things. Otherwise, contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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App error 603 after updating Blackberry messenger

Hi
I updated Blackberry World and Blackberry Messenger simultaneously. After rebooting, the phone goes on, does 'software security verification' then shows me a white screen that says 'App error 603' Reset'.
I got it to work once (I don't know how) and then I couldn't get into Blackberry messenger - I tried deleting it, but the phone wouldn't give me the option. Now it just constantly goes to the white screen.
Anyone know what I could try?
Thanks!

OK...unfortunately, nothing about that addresses what the article linked above provides guidance for. So, let me ask the question simpler...have you clicked on, read, and tried what the article linked above provides?
If not, then please do so. If yes, then please provide specific results from what you tried that you found in the article.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to find Mosip App in Blackberry world

Hi...
Am unable to find MoSIP app in Blackberry world. But when i search in my PC i can find the same. Please help how to download the same.

Hello,
App compatibility is a choice by the app developer. The on-device BBWorld is designed to only show you those apps where the developer has chosen to support your specific device model and OS level. Given what you describe, I would deduce that the developer has not chosen to support yours. You can see what platforms they have chosen to support via your PC in BBWorld, when not logged into your BBID...search for the app and there will be drop down menus listing the BB models and OS levels the developer has chosen to support. The place to make your request, therefore, is to the app developer...plead with them to port their app to your device model and OS level.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to connect to Blackberry World Server

I have recently acquired a Curve 9300 from Vodafone. I have registered for an ID but when I try to download a new application I get the message "Unable to validate address & password". When I click on "Forgotten password?" the message comes back "Unable to connect to World Server. Error Id: 30637". In addition the website does not recognize the combination of address and password. I have sent an email from my computer to my Blackberry email and it was received without any problems. Any ideas, please?

If you're now constantly losing signal in your building where you once had it good, I would suggest getting a free SIM card replacement from O2.
Your other connection issues... What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.5.0.x.xxx", What is yours?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry World thinks I need to update Apps that are already up-to-date. (Infinite Update Loop)

Hello,
I have been having trouble with Blackberry World. It states that I have apps that need updating, but I already have the most recent update of these apps. In addition, BBW states that I need updates for apps that I no longer have installed on my phone. (and I cant seem to uninstall these apps via BBW)
I have tried installing the update (even if its not needed), and uninstalling/re-installing the apps, and nothing eliminates this problem. "Refresh BlackBerry World" does not help either.
for an example: I have 9 apps that BBW thinks I need to update. One of which is Blackberry Blend. When I click on Blend, It states that the Update is available to Version 1.1.0.67, but directly underneath, it states that I have Installed Version 1.1.0.67 !!! If I choose to perform the update, the notice for updating Blend shows back up in BBW immediatley. The same issue is occuring with a number of apps, including: Google Talk, Skype, etc..
Any suggestions on how to stop this BBW App Update Infinite Loop?

Hi, I've tried clearing the cache multiple times. With or without reboot, it doesn't seem to fix the problem.
I should probably mention that this is on a Z10 STL100-3 OS release 10.3.1.1865 OS version 10.3.1.2708. This problem was occuring with only Skype before the upgrade from 10.2, but since the update its with 9 other Apps as well. I even completely wiped my phone, and only selectively restored a handful of apps to prevent the issue, but thats when BBW now displays required updates for Apps I no longer have installed on the phones since starting from scratch.
any other suggestions?

Unable to Update Blackberry WORLD ...!!!!

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