Unity Uprgade COBRAS Export getting and error

Getting this message when I tried to start the COBRAS Export "Could not attach to DOH for message extraction - be sure you are logged in as the account associated with the CsMgr service before selecting this option."

Hi,
i have a user ,say Jbloggs that requires access to COBRAS tool. I have given him relevant permissions to run the tool and it works ok however if he includes to back up messages he gets the 'not associated with account running avcsmgr' . (as above).
If I was to give jbloggs account the same exchange rights as UnitymsgStoreSvc account would that be sufficient? What I dont want is to re run permissions wizard and find that all critical services are running with jbloggs account (albeit I can manually change these afterwards back to the service accounts).
Does the system just check rights or does it check what the AVCMGR service is running with?
Kind Regards
Jaginder

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