Unread message count not updating in Mail.app

I am running a MBP 15" with 10.4.10 and Mail.app (version 2.1.1 build 752.3) and as you can see in this screengrab here:
the unread message count is not correctly updating.
This may actually be something for the Mail dev' team to handle, unless some one else out there in the groups has some inside knowledge about this issue.
For that matter, I do not know how to forward this to the Mail dev' team inside Apple, so if any one else does, please do.
Cheers.
Jason
MBP 15; 2.16 ghz; 2gb RAM; 100gb; Mac OS X (10.4.10) Palm Treo 680 + Cisco 1242 WAP + xo.net + Hyatt Embarcadero room service

Jason,
What screengrab?
What type of account do you have -- POP, IMAP or .mac? How many accounts do you have? Do you access your account from more than one computer?
Unread message count where -- on the Mail Icon in the Dock or in individual mailboxes? In the Dock, the Unread message count will NOT reflect any messages moved to custom mailboxes by Rules, but only those in the Inboxes.
Ernie

Similar Messages

Folder new message count not updating?

On the web version of iCloud Mail the INBOX new message bubble is updating properly. However, secondary folders are not. Given that I use RULES to automatically send certain messages to secondary folders it is important that the new message bubble appears and updates for all folders. This is how it used to be. Has this feature been discontinued or is it a bug?

Jason,
What screengrab?
What type of account do you have -- POP, IMAP or .mac? How many accounts do you have? Do you access your account from more than one computer?
Unread message count where -- on the Mail Icon in the Dock or in individual mailboxes? In the Dock, the Unread message count will NOT reflect any messages moved to custom mailboxes by Rules, but only those in the Inboxes.
Ernie

Unread message count is wrong in Mail and Dock

Just last week I noticed that both my Email Inbox & Mail Dock Icon is showing an incorrect unread message count on both my MacBook & iMac. I am using a Microsoft Exchange Hosted account (Office 365) and it is the only email account tied to both of my Macs. My iPhone shows the correct unread message count as well as Outlook Web Access, and on a seperate windows-based computer, Outlook is showing the correct unread message count of 3. Both Mac systems are using OS X 10.7.3 and I have never experienced this issue before.
The MacBook is showing 39 unread messages, and the iMac is showing 16, in actuality there are 3 unread messages. If I create a smart mailbox that shows only unread messages - it shows up with the correct number (3), when I sort by "Unread Messages" for Inbox, it only shows that I have three unread messages.
I have rebuilt the inbox, I have deleted the email account from the computer, restarted the computer and then readded it, all it did was bring the unread message count from 19 to 16 on my iMac (still - it should be 3).
I have also gone to Mail -> Preferences -> General and verified that Show Dock Unread County is set to "Inbox" but oddly enough, when I click "All Mailboxes" the unread count on the Dock changes to 3.
Is there a file I can delete to reset that unread message count? I feel like I've done everything that's suggested to no avail.
Thanks!

There is a small glitch, and you guys are close.
In Mail Preferences under General, there is the option for:
Dock Unread Count --
Your choices in the dropdown are either:
None
Inbox Only
All Boxes
The problem is that I've often seen the Inbox Only is checkmarked, and stays as checkmarked, even when you last told it to use either None or All Boxes.
It is possible that Alconic see's Inboxes Only checkmarked, when in fact it's All mailboxes that are set to be showing.
Try to re-check "Inbox only" even though it's already checked and see what happens...

Why is unread messages not updated in mail.app until restart

I have imap accounts in mail.app and on my iPhone and my iPod Touch and they are are all setup the same. If I read a msg on the mail.app, it is marked as read correctly and this also shows up on the iPhone and the iPod. But if I read the msg any other way, like on the iPhone, iPod or webmail, the msg is marked as read on all devices except the mail.app
The unread mail count will be correct if the mail.app program is restarted, but reoccurs as soon as the above is repeated.
This seems to be a problem that was reported earlier in 2007 on this forum (see link below) and marked as answered but I couldn't find any fixes, so if I missed them could anyone direct me to that or let me know if this is still an issue that needs to be fixed?
link:
http://discussions.apple.com/thread.jspa?threadID=1252944
Thanks,
Mike

Thanks. After the rebuild of the indices the messages were again visible. It took indeed more than an hour. The help of mail was OK to find out how to do this (see below)
I had clicked first on the 'Postbus | bouw opnieuw op' rebuild option, but nothing happened.
The only minor thing now is that the Mail app icon shows in red more than 100 although there are only a few unread mails.
Berichten opnieuw indexeren
.          Stop Mail als het programma is geopend.
.          Ga naar~/Bibliotheek/Mail/V2/MailData en verwijder alle bestanden die beginnen met 'Envelope Index', zoals 'Envelope Index' en 'Envelope Index-shm'. Om de map 'Bibliotheek' in uw thuismap weer te geven, gaat u naar de Finder en kiest u 'Ga' > 'Bibliotheek' terwijl u de Option-toets ingedrukt houdt.
Open Mail.  Mail maakt vervolgens nieuwe Envelope Index-bestanden aan. Dit proces kan enkele minuten in beslag nemen, afhankelijk van het aantal berichten dat Mail opnieuw indexeert.

IPhone messages counter not iterating when mail comes in

This is odd, but I have an iphone user, a 5s with the latest iOS, and something strange is happening.
There are five accounts on the phone for mail.
1 icloud - set to push
1 exchange - set to push
3 gmail - set to fetch
So, you would think with the two set to push, when he gets an email, the counter on the messages icon would iterate, but it doesn't.
In the morning, when he picks up his phone at 6 AM, it shows no messages. When he taps the message icon, ALL of this mail comes in, and yes, it's mail from the push accounts. It's like its not pushing. Even though the two are set to push, its like all five accounts are acting as fetch because he's having to tap the icon to make the mail come in.
Anyone ever seen that?
Thanks
Cliff

Hehehe! I love ehow.com! Checked the switch on the left side of my phone (which I didn't know was there) as pointed out on the website and flipped it and the ringer icon appeared and I now have a ringtone again! Problem solved!
Message was edited by: beckyminton

Yahoo! Mail in Mail App on iPad 2 iOS 7.0.3 Shows Unread Message Count

Yahoo! Mail in Mail App on iPad 2 iOS 7.0.3 shows unread message count when the Inbox is empty. This has been an ongoing issue since iOS 7 rolled out. I was hoping with this latest update that this problem would be fixed. Just wanted to report it. If someone knows where bugs get reported, I'd appreciate the link.
None of my other mail programs have this problem.
I perform a reset (holding down the Home button and the Power button) and sometimes this clears it out and sometimes not. Plus, I don't want to reset my iPad on a constant basis just to clear my mail count.
Any insight or additional information is appreciated.

I think it's an issue with yahoo. I have the same basic set up as you and will open my mail, see that I have 4 unread for example, read them, exit mail and have the red bubble still reading 4 unread mail. Usually it catches up and corrects in a little bit.
Probably jus a glitch between yahoo and the mail app and not much you can do as a user but wait it out or get used to it...or I understand that there's a yahoo app if it really bugs you.

How can I update the "Last Saved" time of individual notes in the Mail app

I have about 30 notes in my Mail app, which I conveniently sync to my iPhone via iTunes.
Problem is, the iPhone only sorts by modification date, whereas I want them sorted alphabetically.
If I knew where the individual notes files were located on the Mac, I could write a simple shell script to sort them and then touch the files to update the modification date.
I look in user/Library/Mail/Mailboxes/Notes.mbox, but the individual notes files don't appear accessible.
Does anyone have any idea how I can accomplish what I'm after?
TIA

I suppose you could copy it from the Raw Source. View>Message>Raw Source

I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up. I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest. any suggestions

I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up.
I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest.
any suggestions?

weird.
It's so frustrating, I got my Mac Book 5 days ago and I'm already having a discussion in the forum.
Thank you so much for your prompt replies.
It's past midnight here so I'd better get some rest...
Good night captfred!

My mail messages have not updated since Sunday and Safari is not opening--any suggestions?

On my iPad 2, my mail messages have not updated for 2 days and Safari won't open.

TThanks Meg-when I got through to Apple tech support, that's exactly what they had me do, but It still had to go further. In Settings I hit Delete Account (very unnerving), watched my messages disappear, then hit Add Account, re-entered my account info, and everything came back, including updating my messages. Success! Safari started too.
Thanks!

Mail unread message counts inaccurate

I just bought a new computer with Lion installed. The unread message count in the dock and with the mailboxes in mail is wildely inaccurate. My older computer is running Snow Lion and its count is completely accurate. For instance Snow Leopard may say 12 unread messages and Lion will say 1.

Try rebuilding the mailbox. This can take awhile if you have a lot of mail.
Rebuild mailbox
Try reindexing the mailbox. This can take awhile if you have a lot of mail.
Reindex messages

Gmail tab never updates unread message count

I'm using OS X 10.9.1 and Safari 7.0.1.
The tab that I have for Gmail never updates the unread message count. It constantly says 27 and has done that ever since I got my MacBook which has newer versions of everything over my old MacBook which was running 10.7. I've tried deleting cookies and clearing the cache and such but the tab still says 27 unread emails even though, as of this writing, I have 29 unread emails.
Is there any way to fix this?

Since I last brought this up 4 months ago, Safari has been updated to 7.0.3 and OS X is now at 10.9.2 and I'm still having the same issue. The GMail tab always says 27. Though now I can refresh the page and get it to update the count and it will continue to update correctly after that. But it always starts at 27 and I have to force a refresh of the page to get it to update.
Scratch some of that. I went into the bookmarks and deleted the "(27)" from the name of the bookmark. Now when the tab loads, it simply says "Inbox - " followed by my email address. And only after I reload the page does it have an unread email count which is correct.
Does anyone have any suggestions?

Some solutions for screwy unread message counts

I've recently found solutions to two Mail.app (version 2.0.5) problems
I'd been having, and figured I'd share them. My apologies if these
duplicate things already said here by othersq; a quick Google didn't
turn these up for me.
Problem 1: Mail spontaneously becomes unread after reading it. In my
case, at least, this was directly correlated with installing the
GPGMail plugin, and went away when I removed the plugin. According to
http://www.sente.ch/Lists/gpgmail-users/Message/847.html you can solve
this problem by tweaking GPGMail's configuration; I haven't tried this
myself yet, but will soon.
Problem 2: Unread message counts are sometimes unreasonably high in
IMAP folders. In my case, I would receive one piece of email, and my
"Unread Messages" Smart Folder would report that I had 8 unread pieces
of email. When I would click on the folder, it would show me just the
one piece of mail, and the count next to the smart folder would go
away.
I should note here that I had configured Mail.app NOT to move deleted
messages to a Trash folder.
It turns out that when I selected View->View Deleted Messages, I could
see another 7 unread --- but deleted --- messages. (All were spam that
I had manually "moved" to another folder, which, when Mail.app is
configured not to move deleted messages to a Trash folder, leaves
behind a deleted copy in the original folder. Oddly, when Mail.app
is configured to move deleted messages to a Trash folder, moving a
message leaves no deleted body behind in either the source folder, or
in the Trash folder. This seems inconsistent to me, but that's
another matter entirely.)
Anyhow, the 8-or-0 count seems to be due to an inconsistency in how
Mail.app counts deleted-yet-unread messages: when a new message comes
in, it includes deleted, but unread, messages in its unread message
count; but after you've read that new message, it no longer includes
deleted, but unread, messages when it updates the count. So the count
goes from 8 to 0... until the next time you get mail.
Incidentally, another side-effect of this bug is that partial copies
of an email message saved in your Drafts folder, and then deleted when
you sent the mail, cause the Drafts folder to show a non-zero count
whenever you receive a new piece of mail --- even though clicking on
it will show it to be empty (until you start viewing deleted
messages.)
The workaround for all of this seems to be to configure Mail.app to
always move deleted messages to the Trash folder I think this is
probably the default configuration; I had changed it for reasons which
I no longer remember.
I am posting this information to the apple.com mail suport forum and
to the macintouch mail.app forum, and I am reporting the bug to Apple
via the ADC bugtracker.
Mac OS X (10.4.3)

Sorry I am marking this solved, but it never was.
The best thing that could be done is to rely on Time Machine, or forward all of your incoming email to another address.
Apparently, there is no way to do what I asked. But there should be. So Apple, please fix this.
Again, sorry I am marking it as solved.

Unread message count problem with exchange on iPhone and iPad

Using our ecchange server, the unread message count is different (larger) on the iPhone and iPad than on Apple Mail or Outlook (Mac apps). We have tried deleting and re-adding mail accounts on iOS, checked server settings, restored iOS devices, but to no avail. The message count is consistently higher on the iOS devices than on the desktop (or web client). Any suggestions?

I am seeing the same thing and I agree with MathiasF's observation. My count seems to increase when I do a search for mail on the server. This has happened previously (iOS 5.x) but ending the Mail app always fixed it. The only way I can correct the count now is if I turn off sync for Mail on the Exchange account and re-enable. This clears my mail and causes my phone to go out and redownload. Rebooting and resetting the iPhone has not helped.
I'm on Sprint - 32GB White iPhone 4S running iOS 6.0 (10A403)

Inbox and Drafts show unread message count of all folders within. Can I get the local folders to do this too?

I'm filtering mail into folders in the local folder tree. There may be two or three levels, e.g., Local Folders -> Lists -> OS -> MacOSX. Mail that is unread in the MacOSX folder is counted and displayed when the MacOSX folder is visible. However, keeping the entire tree on display is a nuisance and it is long, so I don't see things ate the bottom. I have to scroll to reveal the rest of the items in the folder tree. For these reasons I'd prefer to have the folder tree in its minimal state.
Is it possible to have the the top level folders display an unread message count for all the enclosed folders?

when I collapse the folder tree of local folders, it shows the unread count for sub folders.

Update the mail app styles as per outlook mail client themes

Hi,
I am developing an office mail app.My requirement is,If user changes the theme in outlook/office 365 my app styles are not changing. I am using office.css in my local mail app web site.
Is it possible to update the mail app styles as per outlook mail client themes? When user changes the theme my app`s style should also update accordingly.
Any help can be appreciated.
Thanks,
Kiran

Hi Kiran,
I'll escalate your case to other engineers who have Outlook mail app experience. This will take some time, please be patient.
Thanks for your understanding.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Unread message count not updating in Mail.app

Similar Messages

Maybe you are looking for