Upgrade to ATCS 3.5

We currently use ATCS 2.5, and need to do analysis to determine if we'd benefit from an upgrade to 3.5.
Docs created in FrameMaker 9 >help generated in RoboHelp 8
We are about to add the following devices that require help:
iPad Help
Android Mobile Client Help
iPhone Mobile Client Help
Potential Android tablet Help
Would we stand to benefit from upgrading to 3.5?

Hi there
Unfortunately I don't believe RoboHelp yet offers a help format targeted for those devices.
The latest versions of RoboHelp offer an ePub format, but that's an eBook format. Not a help system.
Cheers... Rick
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Similar Messages

IPhone will not synch contacts and calendar with Outlook after upgrade to 4

I have been using an ACT! database on a PC for years, synching to Outlook with CompanionLink, and synching my iPhone to Outlook. After upgrading my iPhone to 4.0, I can no longer synch my contacts and calendar from Outlook. It "goes through the motions," appearing to be synching. But in the end, nothing changes. I have reloaded iTunes. The problem is between Outlook and the phone (the synch from ACT! to Outlook is fine).

I'm having the same issue. Upgraded my 3G to OS4 which wiped out my contacts from the phone. I also use CompanionLink (Express) to sync ATC with Outlook and iTunes and the phone. Have spent hours/days on the phone with second level Apple tech support to no avail. CompanionLink IS syncing with Outlook but Outlook isn't syncing with the phone. Have tried syncing to Outlook directly (without CompanionLink) but no good result. Tried syncing through MobilMe. Can sync all Outlook contacts from my computer to me.com through MobileMe but does not sync with the phone. Tech support suggested trying to sync fewer contacts at a time as their might be a problem with the contacts file. DID manage to get 4000 of my 5600 contacts back in but can't get any more in. Previously had NO problem syncin all contacts directly and through CompanionLink. VERY frustrating.
Also, I use Outlook Express for email. Since installing MobileMe I get an error message saying that Outlook isn't my default mail handler and I need to change the settings to make it the default mail handler. I DO NOT have "sync mail" checked as I'm not trying to sync my email accounts...only contacts and calendars. Made Outlook the default mail handler which stops the error message but still can't sync the contacts and I want to keep Outlook Express for email.

CD/DVD Reader Stopped Working After Yosemite Upgrade

My partner and I both have Mac Mini's (late 2012) versions. They came loaded with Mavericks. He recently upgraded to Yosemite and I did not. I have heard there are "Wi-Fi" issues and "don't want to fix something that ain't broke"!! He connects directly to our ATC, so he doesn't need to be concerned about those issues, however; he came home from getting an Xray yesterday and wanted to copy the CD they gave him. He's never done that before, so I said: "Sure, give me a blank and I'll burn a copy for you. Loaded up the Xray CD on his Mac and it started to read then just quit. The drive did not show up in the sidebar of Finder, like it does in Mavericks.....OK, so let me take the disc into my office and see if I can read. No problems, the disc loaded right up. I copied the files into my "Burn Folder"; loaded up the blank and burned all the files to it; just like it's supposed to. This morning I thought maybe his drive might be bad. We both have the same external USB 3.0 CD/DVD burners. Brought the drive and his cable into my office, plugged it in and it took off working like it was supposed to. So that eliminates the drive and cable. Took it back into his office and plugged it into a "known" good port on his machine, same thing, no work and had to eject the disc with a paper clip in the eject hole. Although his machine seems to address the drive (it will start and spin the disc), nothing shows up in his sidebar or desktop. Help...What's the problem???

This might help. If you haven't done so yet, try installing Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953 to see if that resolves it. Although it's not specifically for that problem, the firmware update seems to be important for making external SuperDrives work in Yosemite, and it is one step I used to get my SuperDrive to work in a USB external case when plugged into my MacBook Pro.
Please let us know either way, whether the firmware update helps or not in your situation.

Opinions wanted on what hardware to upgrade to

My motherboard and/or CPU just crashed and I am now faced with either upgrading or starting from scratch. In either case, I will keep all my hard drives and case and power supply. In fact, if I upgrade, I will also keep my current memory, and if I start from scratch, I will replace the memory, CPU, and motherboard. So, here are my choices (current hardware listed below):
Replace MB and CPU
Replace MB, CPU, and memory
Considerations:
If I choose #1 above, I thought about getting the same MB as current. This would make it easy to guarantee compatibility with my current hardware. It would be nice to get a few more Sata ports, but the expansion card is working for now. CPU might be i7-970-6 cores. A new different MB would have to be able to use current memory and be compatible with the Revodrive.
Choice #2 could be wide open; the only requirement is that it would have to be compatible with my Revodrive, such as the Asus P9X79 motherboard.
Since I do video editing – PPro CS5 with 90 minute MTS video files, what components would you suggest for choice #2? Is X79 (LGA 2011) the best architecture for video editing? I would consider the Asus P9X79 motherboard.
Current Hardware
CPU = i7 920
Memory = OCZ DDR-1600 – 6 sticks at 2GB each
MB = Asus P6T Deluxe V2
Other hardware to consider:
RevoDrive X2 240GB
nVidia GTX 470
Case = Coolermaster ATCS 80
PS = Corsair XT750
PCI-Sata expansion card
Several hard drives and fans

1. Overclocking is free.
2. Change memory to 6 x 4 GB.
3. Change the 920 for a 970.
In that order. That is the least costly option.
Next one is to get everything new, X79 mobo i7-3930K CPU, bigger case, bigger PSU, etc.

Fearing server upgrade

Hey,
A few times in my Arch time I've had some trouble doing a system upgrade. Sometimes something is just broken.
Now, I have a small server which I've not upgraded for quite a while, and I'm obviously worried about upgrading it.
Therefore, is there a preferable way of upgrading it? Some clever procedure? Or should I just give up because reinstalling the system would be faster?
Specifically, the kernel is 2.6.27 which should give you a sense of how long it has been - several months I guess. And it wants me to download 341 MB's of upgrades. It looks like this:
[atc@atcserver:~]$ sudo pacman -Syu
:: Synchronizing package databases...
core is up to date
extra is up to date
community is up to date
:: Starting full system upgrade...
:: Replace iproute with core/iproute2? [Y/n]
:: Replace atl2 with core/kernel26? [Y/n]
:: Replace man with core/man-db? [Y/n]
resolving dependencies...
looking for inter-conflicts...
Remove (3): iproute-2.6.25-1 atl2-2.0.5-2 man-1.6f-2
Total Removed Size: 1.53 MB
Targets (188): iproute2-2.6.28-1 kernel-headers-2.6.27.6-2 tzdata-2009f-1 glibc-2.9-4 attr-2.4.43-1
acl-2.2.47-2 zlib-1.2.3.3-3 cracklib-2.8.13-2 gcc-libs-4.3.3-1 db-4.7.25-2 pam-1.0.4-1
shadow-4.1.3.1-1 coreutils-7.2-1 bash-3.2.048-3 filesystem-2009.01-1 pcre-7.9-1
grep-2.5.4-1 klibc-1.5.15-1 klibc-extras-2.5-2 kbd-1.15-1 klibc-kbd-1.15.20080312-8
klibc-module-init-tools-3.5-1 klibc-udev-141-1 e2fsprogs-1.41.4-1 util-linux-ng-2.14.2-1
udev-141-1 mkinitcpio-0.5.23-1 module-init-tools-3.5-1 kernel26-firmware-2.6.29-1
kernel26-2.6.29.1-4 texinfo-4.13a-3 groff-1.20.1-2 man-db-2.5.5-1 apr-1.3.3-1
unixodbc-2.2.14-1 apr-util-1.3.4-1 openssl-0.9.8k-2 apache-2.2.11-3 glib2-2.20.1-1
atk-1.26.0-1 automake-1.10.2-1 dbus-core-1.2.4.4permissive-1 kbproto-1.0.3-2
libx11-1.2.1-1 dbus-1.2.4.4permissive-1 libcap-2.16-3 avahi-0.6.25-1 binutils-2.19.1-1
m4-1.4.13-1 bison-2.4.1-1 bzip2-1.0.5-4 run-parts-2.31-1 ca-certificates-20080809-5
libgcrypt-1.4.4-1 libtasn1-2.0-1 gnutls-2.6.5-1 libpng-1.2.35-1 libcups-1.3.10-2
openslp-1.2.1-2 libjpeg-6b-6 openjpeg-1.3-3 poppler-0.10.6-1 cups-1.3.10-2
inputproto-1.5.0-1 xextproto-7.0.5-1 libxext-1.0.5-2 libxt-1.0.5-2 ghostscript-8.64-5
cups-pdf-2.5.0-1 dash-0.5.5.1-2 libx86-1.1-2 ddcxinfo-arch-0.8-2 device-mapper-1.02.31-1
dhcpcd-4.0.12-1 dialog-1.1_20080819-1 diffutils-2.8.1-6 dmapi-2.2.9-1 dmraid-1.0.0.rc14-2
dnsutils-9.6.0.P1-2 dosfstools-3.0.1-1 ed-1.2-1 gpm-1.20.6-1 libidn-1.14-1
elinks-0.11.6-1 eventlog-0.2.9-1 fakeroot-1.12.2-2 file-5.00-1 fontsproto-2.0.2-2
freetype2-2.3.9-1 fuse-2.7.4-1 gawk-3.1.6-3 gc-7.1-1 mpfr-2.4.1-1 gcc-4.3.3-1
gettext-0.17-3 pth-2.0.7-2 gnupg2-2.0.11-1 gpgme-1.1.8-1 grub-0.97-15 libfontenc-1.0.4-2
xproto-7.0.15-1 xorg-font-utils-7.4-2 gsfonts-8.11-5 guile-1.8.6-1 gutenprint-5.2.3-1
hdparm-9.15-1 htop-0.8.1-1 hunspell-1.2.8-1 pciutils-3.1.2-1 hwd-5.4.3-1
hwdetect-2009.04-1 initscripts-2009.03-2 iptables-1.4.3.2-1 recordproto-1.13.2-2
libxtst-1.0.3-2 jre-6u13-1 less-429-1 lftp-3.7.11-1 libarchive-2.6.2-1 libdatrie-0.2.1-1
libdrm-2.4.9-1 libice-1.0.5-1 libidl2-0.8.13-1 libmysqlclient-5.1.34-1 libpcap-1.0.0-1
libsigc++2.0-2.2.3-1 libstdc++5-3.3.6-3 libthai-0.1.11-1 libtorrent-0.12.4-1
libxdmcp-1.0.2-2 renderproto-0.9.3-2 libxrender-0.9.4-2 logrotate-3.7.8-1 lvm2-2.02.45-1
mailx-8.1.1-7 make-3.81-4 man-pages-3.20-2 mcpp-2.7.2-2 mdadm-2.6.9-1 mime-types-1.0-2
mlocate-0.21.1-1 mysql-clients-5.1.34-1 mysql-5.1.34-1 nano-2.0.9-2 libnl-1.1-1
wpa_supplicant-0.6.9-1 netcfg-2.1.3-3 nspr-4.7.4-1 sqlite3-3.6.13-1 nss-3.12.2-1
ntfs-3g-2009.4.4-1 pango-1.24.1-1 rrdtool-1.3.7-1 geoip-1.4.5-1 ntop-3.3.9-2
offlineimap-6.0.3-2 openssh-5.2p1-1 pacman-mirrorlist-20090405-1 patch-2.5.9-2
php-5.2.9-3 phpmyadmin-3.1.4-1 pinentry-0.7.5-5 pixman-0.14.0-1 ppp-2.4.4-7
pptpclient-1.7.2-2 reiserfsprogs-3.6.21-1 rpmextract-1.0-3 xmlrpc-c-1.06.32-2
rtorrent-0.8.4-1 ruby-1.8.7_p72-3 rxvt-unicode-9.06-2 sdparm-1.03-2
shared-mime-info-0.60-1 slang-2.1.4-1 sshfs-2.2-1 sudo-1.7.1-1 swig-1.3.39-1
syslog-ng-3.0.1-6 tar-1.22-1 tcl-8.5.6-1 tk-8.5.6-1 unrar-3.8.5-2 vi-7.2.65-1
vim-7.2.65-1.1 vpnc-0.5.3-1 xbitmaps-1.0.1-2 xcb-util-0.3.4-1 xfsprogs-3.0.0-1
Total Download Size: 341.13 MB
Total Installed Size: 1078.22 MB
Proceed with installation? [Y/n] n
As a side question, how do you keep your system up to date? How often do you do it and is it maybe automated by some cron job?
Thank you for your time.

I agree with tomk that cronning updates is a bad idea. Pacman is a package manager, not a magical system manager with AI so you really need to pay attention to what it does, especially when it issues warnings.
Most updates are completely smooth but you should try to follow the news page and the forum to stay on top of issues. I'd recommend delaying (major) updates for at least a few days for a critical system so you can see if others experience problems with them before you commit them. Generally though you should update regularly to keep up to date with security fixes and to ensure compatibility between packages.
For what it's worth, I update my system daily and have so far not had any problems worth noting. The only time I hosed my system was the first time that I ran a full system upgrade after installing from the core iso. Being a linux noob + not paying attention = reinstallation.

IPod no longer works with car stereo since upgraded MBA & iTunes

My iPod classic has worked just fine connected to my car stereo since i bought it last june. I just bought a new Macbook Air (OS 10.7.3) & installed ITUNES 10.6.1. After I synched my ipod for the first time its recognised by the car but i get a "can't read data" message. I re-formatted my ipod but its exactly the same. Do you think its the upgrade- or the cable? Has anyone else found a bug with this version of Itunes or the OS? I have my doubts a cable would make the difference, and my old ipod nano that i haven't synched for a while works fine.

If standalone works fine, then, most likely the 30 pin connect may have some dirt or lint, prevent data transfer.
You can try to blow it clean, if you have a can of compressed air or gas.
Alternatively you can connect it to the car stereo and do the RESET, while connnected.as follows
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
The Reset sequence may send a signal to the Car stereo to do the right thing

Brand new IPOD Touch Apps no longer work after upgrading software

I got a Ipod touch for my wife Today at Wal-Mart. I brought it home, connected to wifi and downloaded some apps and also payed for some. They all worked fine. Then I connected to computer to transfer songs. It told me to upgrade the Ipod software so i Did. After it restarted none of the downloaded apps work anymore. I have read MANY MANY MANY discussions on this and there is no fix. I am not wiping out all the songs and reload everything all over again. It will take forever. My wifes BD is Friday and this is making me so mad after I just dropped $300 on this thing. APPLE!!! Where is the fix? I deleted the apps and reinstalled they still don't work. Anybody got this figured out? I am getting ready to get my money back and tell everyone to avoid buying ipod until they get this upgrade bug fixed.
Message was edited by: 2009 IPOD TOUCH

I have the same problem. Brand new two days ago. I synched the touch with Itunes but wasn't hooked up to the internet at the time so didn't do the software upgrade right away. Then I downloaded about a dozen apps (free and paid) with wifi directly to the touch. They all worked fine. Then I plugged it back in to Itunes and had it upgrade it to 3.1.2. It locked up Itunes several times since then and the downloaded apps no longer work (they start to open then disappear).
The problem is, no one is listening to this problem (including Anna above)! Everyone says "just do a hard reboot, or restore to factory settings, reload the apps, etc." I've tried all the standard troubleshooting but none of it fixes this. It sure seems to me this is a problem with 3.1.2 but Apple isn't helping out here. Where are you APPLE? Use some of those outrageous profits you're making to fix the problem you have created. Here's $300 of my hard earned dollars pretty much down the drain.
Message was edited by: IPatronius

Ipod touch can no longer connect to XP following Apple upgrade, HELP !

This is a nightmare. My son has an ipod touch (8gb)purchased a couple of months, and it's been fine until a couple of days ago. I downloaded some music for him, and just about to synch when Apple informed me on itunes of a software upgrade, so naturally I did this. However, it could not complete it saying there was a problem installing the hardware. The ipod then had a permanent picture of a usb cable pointing towards the itunes logo. Itunes no longer recognises this ipod or my own ipod as a device.
I'm not a techhie expert, but I generally know my way around computers, however I could not resolve this.
I called the Apple technical support desk, where I spent 1 hour 45 minutes with 2 different advisors who could not resolve this. We installed and re-installed various components from drivers to itunes to anti virus software, however nothing could change. There was simply no recognition of the ipod at all when connected.It does give a pop up message to restore the ipod, however you can't actually click on the restore button because to have to get rid of the pop up message first, then the screen with the restore facility disappears.
Windows xp is continually popping up a message saying " FOUND NEW HARDWARE WIZARD There was a problem installing this hardware. Apple Mobile USB driver. An error occured during the installation of the device. The system cannot find the file specified."
You then have to click on finish, however the message keeps coming back. We kept going round and round in circles with the technical support people, where it was left that I should start removing programmes on my computer to see if any of those are causing a problem. I have had the same spyware for the last 12 months now and never had a problem before, nor any other programmes.
I booked a genius appointment at my local Apple store today where the assistant reset the ipod to factory settings so it could at least work. I explained the situation, however 15 minutes was never going to be long enough to look into it, and a restore was all they did. Obviously all of my programmes were lost, however when I got home and plugged it back into the computer again, it could not be recognised by itunes and i got the same pop up message. Luckily we have not spent alot on downloads, however my son has lost his music now and it cannot be connected or upgraded. It's under guarantee however a software upgrade by Apple has totally messed my computer up. I really don't know who to turn to now as both the service support and store has not rectified this, something I feel has been caused by Apple.
Any advice is appreciated. Thanks

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Just upgraded HDD, now how do I get my data back??

I just upgraded my stock 60GB HD to a 120GB Seagate Momentus 5400 ($100). This is what I did:
1. Before removing the 60GB HD, i created a read-only disk image of my HD(with Disk Utility on the OSX install CD). I put this disk image on my USB external hard drive.
2. Physically replaced the 60GB with the 120GB.
3. Now, I boot up the computer to the OSX install CD (since it is a blank new HD). I open up Disk Utility on the install CD, and try to restore the image i created (on my external USB HD) to my new 120GB internal drive. I am able to select the image to restore, but cannot select my internal drive as the destination.
I have all sorts of music, movies, applications...etc. on my old HD that I want on my new drive.
I want to have my computer be identical to before I upgraded, just with a larger HD. Is this possible?
I have tons of external USB HD space to use if needed, and I also still have the old HD... if I need to create a different kind of disk image or something.
Please help!
Macbook 2.0GHz (White) Mac OS X (10.4.8)

I did this already. I failed to mention it in my first post. I have my HD "111.8 GB Seagate..." and underneath it: "Macintosh HD". Still can't restore an image to the "Macintosh HD" volume.

BSI Tax Factory Upgrade 8.0 to 9.0

Hi BSI,
We are upgrading our BSI tax Factory from 8.0 to 9.0. We are running:
Windows 2008 R2
SQL Server version 10.50.1777
I'm able to connect to the database using login TF90 through SQL Server Management Studio, the ODBC Data Source Administrator and the TaxFactory Client is connecting fine too.
But when running report RPUBTCU0 from the SAP system , its caught under ABAP dump-> SYSTEM FAILURE.
Looking at the error.txt.
=Running connect_db_taxfactory
BSI dataset -> 101
ConnectToDataSource... Starting
ConnectToDataSource...Succeeded
Connect to Dataset Error string = 101
ConnectToDataSet... Starting
ConnectToDataSet...failed
Error String -> 4020 - THERE IS NO VALID LICENSE INSTALLED FOR HOST HCA-MSAP68:UNKNOWN.
=RFC error
operation/code connect_db_payroll_tax_calc_us
key RFC_ERROR_SYSTEM_FAILURE
status
message See RFC trace file or SAP system log for more details
internal status .
The machine key is successfully installed.
Please guide what we are missing here.
Please contact me at +60123675076 (malaysia) at anytime.
Thanks.
Thava

We managed to solve this by changing tf90server.bat file.
from - I:
CD I:\BSI\Server9.0
tf90server.exe %*
To - I:\BSI\Server9.0\tf90server.exe %*
Now we could run report RPUBTCU0 without error.
Thanks.
Thava

Upgrade to ERp6 phase STARTSAP_NBAS error: DDIC login fails

Hi
During an upgrade from 4.7 to ERP6 I get the following error
message in phase STARTSAP_NBAS:
SYSTEM START failed, code -2
-2: the test rfc did not work.
Try to log on to the system with user DDIC
When I try to log on to the system as user DDIC, I get the following
error message:
DB-Error -0
SAP* can log in .The password I submit is correct. I have not changed this password at
any time.
Any ideas are most welcome

Hi,
DB-Error -0 indicate problem with kernel, try to upgrade kernel.
check Note 760175 - 6.20: Logon not possible (after DB export or system copy)
regards,
kaushal

Lock-ups on MCS-7825 after after OS Upgrade to 2000.4.4aSR6

About 3 weeks ago, I upgraded some MCS-7825 & MCS-7835 servers to 2000.4.4aSR6. Since then, one of the 7825's has been rebooting on its own almost twice a day. The other 7825 and 7835s are operating fine.
Anybody else encountering a problem with this? I see in the release notes, some BIOS and firmware updates are included for the 7825, and am suspecting this is the problem.

My problems actually turned out to be hardware, I think. I reviewed the logs and found out it had been happening for several months.

Can I upgrade my laptop?

I have the Satellite X205-S7483 w/ 2gb ram.
Can I add more memory and can I possibly upgrade the video card? I have a Geoforce 8700m gt 256MB
Thanks!

You have a User's Manual right there on your desktop. Go to Start/All Programs/My Toshiba/User's Guide. Or you can click on Download at the top of this page, enter the model info requested and you'll find the User's Guide and lots of other info for your model.
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

Graphic Card Upgrade for HP-Pavilion dv6t-7000

Hello. I have the HP Pavlilion dv6t-7000 with the NVIDIA GT650M 1GB grpahics card. Now because of my work, i need to extends my graphic card memory. So I want to ask if my laptop is possible to upgrade to GT650M 2GB card.
My product number is A5F74AV. And my wannary is end on 8/24/2013.
And this laptop is a gift of my aunt from USA, and I'm living in Viet Nam now. So if yes, can HP Vietnam do the upgrade for me? My aunt's family is very busy so I can't resend my laptop and ask them to return to you.
Thank you very much!

Hi:
The only way to upgrade the video card in your notebook is to replace the entire motherboard which would cost as much as buying a new notebook with better graphics.
If you had HP do the upgrade, it would probably cost more than buying 2 notebooks with better graphics than yours.

Voice Memos Issues After IOS 8 Upgrade

After upgrading to IOS 8 on my iPhone 5s, the majority of my voice memos are missing and the ones that remain no longer have titles or even play back on my phone. Any ideas?
Thanks.

I was able to recover my voice memos, though the original titles are gone.
I opened my Voice Memos app like everyone else and I saw each memo quickly deleting and acting glitchy. I then connected my iPhone to my macbook so I could attempt to restore the backup I had made before the ios8 update. It said it couldn't be done because there wasn't enough room. However, when I opened my memos app again, the voice recordings were there! I can't verify if it's all of them but I'm grateful I was able to recover some.
I use this app to record lyrics on the go and I'd really like Apple to step up and fix this.

Upgrade to ATCS 3.5

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