Upgrade Unity and CM

Hi,
What do I need to do to upgrade my CM 8.5.1, and Unity 8.0.3 to the newest version.
Thanks

The road to 10.X depends heavily on your current deployment. This varies from physical server deployments to VM on UCS deployments.  First if you are currently on physical MCS servers,  you will have to change your deployment.  CUCM 10 and beyond is supported only in a Virtualized environment.  Next if you are already virtualized, you will need to verify that you have current ESW and UCSS SmartNet coverage support. UCSS (allows you to upgrade to new major releases) is all you need, but ESW (allows patching within your release) is a prerequisite SKU dependency.  If you have this support, you should be able to utilize Cisco's Product Upgrade Tool (PUT) to obtain the necessary licensing (www.cisco.com/upgrade).  There are plenty of caveats when it comes to migrating to the new licensing management systems, so I would suggest you open a TAC case for support in migrating if you have never done this or truly don't feel comfortable with learning it all from reading support PDFs.

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