URGENT!! Drill Down Error with Character Set non-ascii on Discoverer Viewer

Question

Hi,
We have an error in a Drill down. It comes up when the Discoverer Viewer tries to process data that contains special character (non-ascii) in a query's filter. The same report that does not perform well with special characters, does perform well if the data don’t contains special characters, so it seems to be an issue processing non-ascii chars in this Discoverer Viewer instance.
Ex. FIELD_NAME = 'öÜæäé (This filter is contained in a query that this getting an error msg="We're sorry, the server encountered an unexpected condition" ).
It might be possible that there are some problems with the Discoverer charset ?
We will appreciate any suggestion about this respect.
Regrads,
Seba.

Answer 1

Sure,
This is the hole sql command that get an error in a drill down action process
SELECT NVL (sf_dw_people_skills.major_name, 'No Major'),
sf_dw_people_skills.minor_name, sf_dw_people_skills.skill_name,
sf_dw_people_skills.skill_level,
sf_dw_people_all_rel_v.supervisor_name,
sf_dw_people_all_rel_v.person_name, sf_dw_people_all_rel_v.LOCATION,
sf_dw_people_all_rel_v.supervisor_dir_name, COUNT (1)
FROM olnreport2.sf_dw_people_all_rel sf_dw_people_all_rel,
olnreport2.sf_dw_people_skills sf_dw_people_skills,
olnreport2.sf_dw_people_all_rel_v sf_dw_people_all_rel_v,
olnreport2.sf_dw_competences_rel sf_dw_competences_rel
WHERE ( (sf_dw_people_all_rel.person_id = sf_dw_people_skills.person_id
AND (sf_dw_people_all_rel_v.person_id =
sf_dw_people_skills.person_id
AND (sf_dw_competences_rel.skill_id = sf_dw_people_skills.skill_id
AND (sf_dw_people_all_rel_v.supervisor_id =
sf_dw_people_all_rel.supervisor_id
AND (sf_dw_people_all_rel_v.supervisor_name = 'Kunz, Jürgen Mr') /*When I replace the charset 'ü' by u, it´s work ok*/
AND (sf_dw_people_skills.minor_name = 'HRMS')
AND (sf_dw_people_skills.skill_name = 'HR Intelligence')
AND ( sf_dw_competences_rel.competence_type = :"competence_type"
AND sf_dw_competences_rel.competence_id IN ((:"competence_id"))
AND (sf_dw_people_all_rel.supervisor_id IN ((:"Manager")))
AND ((( :"resource_manager" <> -1
AND olnreport2.do_val_person_job_prod
('RESOURCE_MANAGER_VIEW',
sf_dw_people_skills.person_id,
sf_dw_people_skills.job_code,
sf_dw_people_skills.product_code,
:"resource_manager"
) = 'Y'
OR :"resource_manager" = -1
GROUP BY NVL (sf_dw_people_skills.major_name, 'No Major'),
sf_dw_people_skills.minor_name,
sf_dw_people_skills.skill_name,
sf_dw_people_skills.skill_level,
sf_dw_people_all_rel_v.supervisor_name,
sf_dw_people_all_rel_v.person_name,
sf_dw_people_all_rel_v.LOCATION,
sf_dw_people_all_rel_v.supervisor_dir_name;
Regards,
Seba.