"User authentication failed" when connecting with Visual Administrator

Question

Hello,
I am having trouble making a connection to my local J2EE Engine using the Visual Administrator (VA).
I open the VA interface and create a new connection. The default User Name is "Administrator". I put in "localhost" for host, "50004" for port and leave the Transport Layer selection to "Default".
When I try to connect this way I get the following message:
User authentication failed
Next I went into Start|Settings|Control Panel|Users and Passwords  and saw that there were several ids created by the Developer Workplace (DW) installation. The ids that I see are: j2eadm,sapadmin,sapinstall and SAPServiceJ2E
I checked all of them to see what groups they're members of and they're all at least members of "Administrators" group.
There are also 3 new groups that must have been created by the DW installation: SAP_J2E_GlobalAdmin, SAP_J2E_LocalAdmin and SAP_LocalAdmin.
The j2eadm id belonged to all 3 new sap groups so I changed its password to something I'd remember and then changed the connection to use that login.
When I tried to connect thru VA using this id and the new password I still get the "User authentication failed" error message.
Can anyone please tell me what I'm doing wrong?
Thanks in advance for any help.
David.

Answer 1

Hi,
During the installation the SAPINST asks for a Administrator  Password.. This password is very important.
We had kept same passwords for all userids to start with.
This helped reduce lot of confusion.
Warning: if you enter the wrong password 5 times, the userid 'Administrator' gets locked.
However there is an Emergency password recovery procedures.
Try this link
http://help.sap.com/saphelp_erp2004/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/frameset.htm
Hope that helps
Regards,
Siddhesh