User Manager Window problem

Hi,
I'm logged ti TestStand as administrator but the "User Manager" window is dilled i can't acess.
Can you help me please
TestStand 13.0
Solved!
Go to Solution.

Do you have another system installed with TS which works as expected?
If so, copy the users.ini file from the working system over to the non-working. The users.ini is in the TS config directory (by default in ProgramData).
Norbert
EDIT: "dilled" is no english word. That's why i asked... replying "Yes, it is dilled" doesn't really answer my assumption....
CEO: What exactly is stopping us from doing this?
Expert: Geometry
Marketing Manager: Just ignore it.

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    (12:58:46 PM) Error: The printer \\192.168.207.56\ULR_ZM400_HFW05 is unknown to Windows Print Manager.
    (12:58:46 PM) The following printers are currently defined:
    (12:58:46 PM) Printer = SEND TO ONENOTE 2010
    (12:58:46 PM) Warning: Printer name contains spaces.
    (12:58:46 PM) Please rename printer, before using it from R/3 or UNIX!
    (12:58:46 PM) Printer = PDF COMPLETE
    (12:58:46 PM) Warning: Printer name contains spaces.
    (12:58:46 PM) Please rename printer, before using it from R/3 or UNIX!
    (12:58:46 PM) Printer = MICROSOFT XPS DOCUMENT WRITER
    (12:58:46 PM) Warning: Printer name contains spaces.
    (12:58:46 PM) Please rename printer, before using it from R/3 or UNIX!
    (12:58:46 PM) Printer = HP EPRINT
    (12:58:46 PM) Warning: Printer name contains spaces.
    (12:58:46 PM) Please rename printer, before using it from R/3 or UNIX!
    (12:58:46 PM) Printer = FAX
    (12:58:46 PM) Printer = ADOBE PDF
    (12:58:46 PM) Warning: Printer name contains spaces.
    (12:58:46 PM) Please rename printer, before using it from R/3 or UNIX!
    (12:58:46 PM) Printer = \\192.168.207.21\SHARP MX-4111N PCL6
    (12:58:46 PM) Warning: Printer name contains spaces.
    (12:58:47 PM) Please rename printer, before using it from R/3 or UNIX!
    (12:58:47 PM) Printer = \\192.168.208.21\SHARP MX-4111N WELSPUN 2
    (12:58:47 PM) Warning: Printer name contains spaces.
    (12:58:47 PM) Please rename printer, before using it from R/3 or UNIX!
    (12:58:47 PM) Printer = \\192.168.207.21\ULR_ZM400_HFW05
    (12:58:47 PM) Printer = \\192.168.207.21\ULR_ZM400_HFW06
    (12:58:47 PM) Cannot do OpenPrinter \\192.168.207.56\ULR_ZM400_HFW05. Text = The operation completed successfully.(12:58:47 PM) Error: BG: printfile failed, msg = 808 SAPLPD:Windows Problem, siehe SAPLPD Protokoll
    please help
    Regards
    selvakumar

    Apparently our Sandbox system didn't have a Spool server configured. That's why the error. It works perfectly in other systems.
    The output device's Host Printer must be defined on the spool server for saplpd to recognize. Otherwise you see an error.

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