Video Ipod only shuts down with Reset method

Have had 60GB unit for about 6 months, used to be about 1x per week I had to use reset in order to shut down, now it is just about every time. This is ridiculous. Others in this forum have had power off issues as well. Is apple going to create a fix or do they believe its okay to need to use a combination of 5 key strokes in order to shut your unit off?

Hello!
Try going to Settings>Main Menu and scroll down to Sleep, and make that On so the Sleep function on your iPod's main menu is available. Go back to the main menu, then click Sleep. If that doesn't do anything, then hold the play/pause button to see if it will go to sleep. Try both of these for a minute or so, and if that doesn't work, you may want to send your iPod in for service. Your iPod may have some internal issues beyond our help. Make sure your iPod's still under warranty (you have bought it within a year to this day) or you have an AppleCare Protection Plan on your iPod, then you should be okay.
I recommend you get an AppleCare Protection Plan if you don't already have one, it extends your iPod's warranty to two years.
Hope this helps!
rjl

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IPod suddenly shuts down and resets in shuffle mode

Sometimes after 10 songs sometimes after 2, tried the reset and removing all songs and resynced, it continues to shut off randomly.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

IPod Nano shuts down randomly and doesn't restart unless connected

This happened to me two days ago. I was working on a pool listening to a podcast, with the iPod in my pocket. I was wearing black pants and it was very hot, so I'm not sure if it's simply an issue of overheating, but what happened was while I was listening to the podcast the iPod completely shut down. I took it out of my pocket and tried to reset it holding the menu and center buttons, but the iPod wouldn't respond to this. The iPod was completely charged the night before so I'm sure this isn't an issue. I took it home and hooked it up to my computer and it worked fine. But today, it did the same thing, listening to the same podcast (TalkRadar) and wouldn't respond to the menu and center buttons again, but it responded to plugging it in to the computer. Something else happened, too, the iPod would turn on and off randomly even while connected to the computer and I would have to unplug the iPod and re-plug it back in. Does anybody have an idea of what the problem is? I want to know whether or not I should send it in for repair.

If resetting or restoring the ipod does not work, take it to an Apple Store. Let the staff examine it. If you have Apple Care, call them.

Snow Leopard shutting down with no warning is getting more complex!

I have a series 1 Macbook Pro and have updated to Snow Leopard. As with most other people I immediately got problems with the "battery Service" message. So, having read all the various posts, and tried re-calibration, I bought a new battery.
Charged fully and disconnected adaptor. The machine shut down with no warning at about 85%! I tried a few more times after fully charging the battery and it shut down a number of times - 83%, 85%, 89% and 98%. The battery shows a cycle count of 1. The last time it shut down (89%) I decided to try re-starting without plugging the adaptor back in. The machine started and ran up to the point where it properly started Snow Leopard - when it was about to change from the blue screen - at which point it shut down again. I tried this a number of times and it was absolutely conisistant, doing it every time.
I then had the bright idea of plugging in the adaptor but watching the LED to see what happened. The LED came on green for 1 or 2 seconds, then went red. I then immediately unplugged it again. I then tried to start the machine with battery only. It started perfectly and went on running until down to 15% at which point it shut down, again with no warning. Tried re-starting - it wouldn't! Plugged the adaptor in so that it would charge the battery whilst using the machine. Then, much to my amazement, while the adaptor was still plugged in, and the battery was far from fully charged, the machine shut down - again without warning. That's "it shut down with battery installed AND mains connected". The machine then wouldn't start, with mains connected. It would switch on for a few seconds then shut down again. To get it to start I needed to remove the battery and run it on mains only.
That's where I am at the moment, running 'mains only' with no battery installed. It looks as if Snow Leopard sets the battery monitor / charging hardware incorrectly on the MBP. Once set incorrectly it looks as if it loses itself!
Has anyone else experienced anything like this?

It really doesn't get any better! Well, not a lot. I decided that I'd try yet another brand new battery. I charged it fully, disconnected the mag connector and it ran happily without shutting down - hooray. However, after putting out the message about low power and about to shut down, at about 5%, it ran to about 2% and shut down without warning. It didn't go to sleep.
I then couldn't get the machine to start again. I reset the SMC and still no joy. it would start to run, flash the screen a couple of times and then die. To get it to run I had to disconnect the battery, start it, then plug the battery back in again. Snow Leopard does appear to do something odd with the charging hardware. It appears to leave it in an odd state.
You may be right about Battery Update 1.3, but there appears to be no way of installing it under 10.6.8 - unless you know something I don't!
This is the current battery:
Manufacturer:          Sony
Device name:          ASMB012
Pack Lot Code:          0002
PCB Lot Code:          0000
Firmware Version:          102a
Hardware Revision:          0500
Cell Revision:          0303
Charge Information:
Charge remaining (mAh):          3734
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          5205
Health Information:
Cycle count:          2
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -2230
Voltage (mV):          11429
As you can see, I'm running 'battery only' at the moment!

Macbook Pro shuts down with 40% battery left... does not just go to sleep

Hi,
Our MacBook Pro has started to shut down with about 40% battery left. After it has shut down, I press the button underneath the computer and 2 our of 5 lights light up on the battery. I wouldn't mind if it just went to sleep but I totally have to restart it and lose everything I have been working on when it died. The computer used to go to sleep when the battery got to 0%, then I could plug it in and keep working.
I don't know if it's a software issue or a battery issue or a firmware issue.
Any tips would be MUCH appreciated.
Thanks a lot.

I have read so many articles across the internet with people experiencing this problem. This is the conclusion I came to.
I could not calibrate my battery as my system would hard power down before it got anywhere close to draining the battery entirely. The last 10 cycles on my battery were attempts at calibrating. The most common cause would be because the battery in our macbook pro does contain something close to the charge being reported by the computer, but cannot deliver it. Your fuel gauge is probably not incorrect, especially when the leds on the battery itself show a charge that should be capable of running the machine. Even if it is not calibrated correctly. The internal resistance of the battery itself has compromised the batteries ability to deliver the amperage necessary to run our machines. After finally realizing this, I turned my screen brightness all the way down, and sat all my power settings to max battery life without allowing the machine to go asleep. Then, I went to sleep myself =). In the morning it appeared as though I had a successful calibration and the machine did not power down hard. Depending on how bad of shape your battery is in, this may or may not work. Either way, it didn't matter much. Even with my fuel gauge being correct, if my screen brightness was cranked up and I was doing anything somewhat processor intensive, my battery failed to provide the needed amperage and powered down my system hard again.
The battery really does have the amount of power it says, it just cannot deliver it as fast as needed. At a slower rate, it will work. A replacement battery is needed. I cannot explain the strange jumps/dips in storage capacity but would guess these numbers are a guide, and more than one environmental factor can change this number. Also, once the internal resistance builds up inside the battery and the inability to calibrate happens, it compunds the problem.
My machine is a first gen intel macbook pro. A few months after I bought it, I had battery problems and apple replaced my battery. My machine is 31 months old, it's battery is somewhere around 27. I tried to get apple to replace my battery and they told me no. I was 40% healthy @ 207 cycles. Many people complain about this but it seems reasonable to me, I didn't argue. I do believe my battery failed prematurely, however, it was due to a few factors and I do not think it was the batteries fault. My machine was one of those nice overheating first generation macbook pros. To make the matter worse, one of my internal fans stopped working. I knew this as my istat pro program showed me 1 fan @ zero rpm. I figured I had applecare and had work to do, so continued to use the computer for several months. I did quite a bit of video encoding and processor intensive work. When I would get to work in the morning, my granite desktop was really cold, however, after a half hour or so with the macbook pro running the heat would dissipate through it and warm it up nice and comfortable! lol, some may not think this is funny, but it worked well for me. I frequently had over 180 degree cpu temps and the bar above the keyboard being too hot to lay your hand on and keep it there. I am sure some of this excess heat contributed to the premature failure of my battery. The type of batteries in our machines are killed by heat, charge amount, cycles and age. Probably in that order for most users. So, can I blame apple because my unit ran hotter than it should have because their fan failed! eh, maybe, but I am happy with this laptop overall. I have never had a single laptop for more than 15 months and have had this one for over 30 now.
I ran across this site somewhere, it may have been another user on these forums, I cannot remember. http://www.batteryuniversity.com/partone-19.htm On this page, it talks about our batteries, the effects of heat and level of charge in combination with age. At 77 degrees F., charged to 100% (which is very typical of our machines, or close to it) after one year the battery is 80% as good as it was when it was new. At 32 degrees it is as 94% as good as new after one year. Jump up to 104 F. and the battery is only 65% as good as new after 1 year. Sometimes my computer is running for days and sometimes the environment is warm. Add that to the heat produced by the machine itself and I bet the battery sustained 100 degree temperatures for long periods of time. Just for fun, at 140 degrees and 100% charge in our lithium ion batteries, after only 3 months the capacity is only 60% of its new capacity.
Anyways, that is my battery story. Sum up. The inability to calibrate is due to the batteries increased internal resistance and inability to deliver the charge at a rate needed by your computer even though it appears healthy, or somewhat healthy. You may be able to calibrate by making your laptop drain less power, turn screen brightness all the way down, turn airport & bluetooth off, let hard disk sleep, and let it go. But that will not stop the hard shut down problem, although the fuel gauge will be more accurate. Think of it like this. a 100 gallon fuel tank on a car full of gas. The fuel gauge is correct, it is full. However, the fuel line connecting the fuel tank to the engine is made of a space age material that shrinks as it ages and is exposed to heat. Eventually the fuel line shrinks to the size of a coffee stirrer or small straw. When the motor is turned off the fuel seeps into the small straw. Start the motor, it begins to sip the fuel from the straw. Rev it up (encode video), the motor demands more gas but cannot get it. The motor stalls out (your computer shuts off). Same idea somewhat. Sorry so long

IPod Touch Shuts down and Wifi stops working

I am having a huge pain in the butt issue. I loved the iPod touch for the first year I had it, after which I had a problem, but that was fine. I was in warranty and got a new one. A year later now, I am having another issue. It seems like the things are disposable! Not too impressed with Apple.
My iPod will shut down on its own every couple of days completely on its own, which I have heard is a common problem, but when I turn it back on, the date is set to December 31, 1969 (I believe this is the beginning of the Unix Calendar?), but everything else appears to be working. When I launch any apps that require wireless, they appear to work fine, but nothing loads. i.e. Safari loads the bar part way, email continually loads, but nothing happens, etc. The only way to get it back to normal is to go into iTunes and do a restore from a backup. I would like to go to factory defaults and start from scratch, but I have a tonne of data on there that I would need some way of getting off safely. I should also mention that when the iPod shuts down, the only way to restart it is to plug it in.
I can't seem to find anyone else who has had this problem. I would appreciate any help!
Thanks,
A

Thanks for the tip so far Lucas, but i am stuck at the "Connect to iTunes" screen of the recovery process. when i try to restore i was prompted that "The Ipod Software Update server could not be contacted". I am currently at work so i am wondering if i am being blocked from contacting the server because of the firewall and other network security measures. But again thanks at least i have some level of hope.

My ipod keeps shutting down when I'm on exercise equipment

I've had three iPod shuffles shut down this week. It's very strange. One was a brand new 4th generation. I was on an elliptical machine at the gym and it stopped playing. I never got it started again and it's not charging or recognized by my computer. I've done everything it says online and it is just dead. Same thing happened to another 4th generation that is about a year old. But it has since charged and appears to work, but have not used it on exercise yet. Then today, I was using an older 2nd generation iPod and it shut down 25 or so minutes into my exercise on this same piece of equipment. Just went dead. Could there be some sort of electrical thing going on? Am I getting sweat into them? I have the clipped to my shorts and wonder if maybe my body is some how disabling them?

Hi bw1960,
If you are having issues with multiple iPod shuffles that stop responding during exercise, you may find the following article on resetting the iPod shuffle helpful. You may also want to try using them clipped to a different location, like an arm band, and see if the same issue occurs.
Resetting iPod shuffle
http://support.apple.com/kb/HT1655
Regards,
- Brenden

Hp 300-1223 window 7 want shut down with power also the screen black

all in one 300-1223 that want shut down with the power button every still run's and the scrren stay black when power up .Using window's7. Help please

It could be the power supply, shorted device of any kind attached (bad printer, flash drive, keyboard, mouse, network connection), memory problem, video card fan not spinning and the video card could have overheated, bad capacitors (rounded or leaking a brown or dark substance). The first think you should do is make sure it is not under warrantee. If it is, contact HP. If it isn't, remove the cover and inspect the board for bad capacitors, fans not turning, disconnect all non essential items like the hard drive, DVD, floppy if you have one, all external devices (yes the monitor) and turn on the computer. Does it appear to stay on? If yes, shut it down by holding in the power button for 5 or more seconds or flipping the power switch on the power supply or pulling the plug. Connect the monitor and then one item at a time leaving the hard drive with your important data as the last item. If it didn't stay on. Try to use only one piece of memory and try each memory slot, try the next piece etc. If that doesn't work, the best guess is the power supply (if you have an ohm meter - test the power supply first). You can run a anti-virus/adware/spyware check by removing the drive and attaching it as a 2nd drive on another machine. You could also run a check disk while it is there. I like to download the hard drive manufacturer's disk certification test iso image and make a bootable cd. Boot off the cd and test your drive. It can fix bad sectors and some minor drive problems.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

HT1459 my 4th generation ipod only has sound with headphones

my 4th generation ipod only has sound with headphones how can i fix this problem

- Try inserting/removing the headphone plug at least a dozen time.
- Cleanout/blowout the headphone jack
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
If still problem that indicates a hardware problem. Likely the headphone jack is bad.

HT1414 my iphone 4s shutting down with 20% charge

my iphone 4s shutting down with 20% charge

Hello klmcholden,
The following article provides some useful troubleshooting steps that can help restore proper function to your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

My computer shuts down with an "unrepairable hardware problem" when burning a DVD with Premier Elements 10

What causes my computer to shut down with a hardware problem while burning a video to DVD from Premier Elements 10?

air traffic controller
What computer operating system is your Premiere Elements 10 running on?
If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
Please review the Adobe document dealing with troubleshooting burn to disc issues
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
After that, we can decide what next if necessary.
If any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Macbook only shuts down when battery is flat and date and time revert to 2008

Hey Guys
My Macbook only shuts down when the battery goes flat.
When I switch it back on everything seems to be fine though the date and time are incorrect. Seems to go to default date which is 2008.
Other things seem to affect my browser, Facebook won't login properly and certain websites seem to propmt that the website can't be trusted, which is strange because gmail is one of them and should be fine.
Appreciate all the help from you cyber friendly folks!
My system specs
2.2 Ghz
4GB
MAC OS X Version 10.6.8

To answer your questions in sequence:
1) You can't, really: the symptoms your Mac is exhibiting point at a loose or next-to-dead back-up battery. Only way to find out is to test it, and to do that, you must open your machine, locate the battery and test it with a battery tester (see here for more info on how to open your Mac; make sure to select the right model)
2) It's actually the opposite: when you must use your Mac on the battery, well, then, do it, but if you're sitting at your desk, or, like me, on your sofa, with your MBP on your lap, simply keep it plugged into the main.
An additional measure to preserve your battery, that applies less to the recent Unibody design, but is helpful for ealier adopters of the MacBook Pro: don't leave your machine plugged in when it's turned off; it prevents a slow, natural depletion of the battery, and will play against you in the long run.
Last but not least: battery calibration is required once a month for older MacBook Pro models (non-Unibody, basically). If your machine belongs to that era kids the age of Justin B. don't even imagine ever existed, check here.

IPhone 5 shuts down with the battery at 40%

I'm having issues with my iPhone 5. It regularly shuts down with the battery being far from 0%. When I took it to the apple store, a "genius" said that the battery is fine and restored the phone to the factory settings. I set it up as new without touching the backup (with iOS 8), but the iPhone keeps shutting down with a half charged battery. If anythings, the problem only became worse with iOS 8.1. I would appreciate any suggestions on how to fix it.
The iPhone is out of the warranty and is not eligible for battery replacement. Another issue I have is that the home button often responds with a delay, but I don't know if it's related to the main problem.
Thanks

Here's the battery info from iBackupBot:
CycleCount: 368
DesignCapacity: 1430
FullChargeCapacity: 1200

Mac shuts down with 15% battery

It still has battery but it shuts down without notice
Here is the battery information
Battery Information:
Model Information:
Serial Number:          W00070GZY77ZC
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          3
Hardware Revision:          2
Cell Revision:          100
Charge Information:
Charge Remaining (mAh):          715
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          3344
Health Information:
Cycle Count:          536
Condition:          Service Battery
Battery Installed:          Yes
Amperage (mA):          2273
Voltage (mV):          11691
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x0085
Serial Number:          0x001225b8
Charging:          Yes
Thanks!

Does it shut down with the power adapter attached? What color is the power adapter led?
Have you tried a SMC reset?
http://support.apple.com/kb/ht3964
Ciao.

Computer shuts down with charge on battery and no warning

without warning and plenty of charge on my battery my mac book pro shuts down? if it just sits there in sleep unplugged it seems to run fine, but if its unplugged and i try to use it (with a charged battery) it shuts down with out warning. started about 3 months ago. Is the battery just old..?

It is almost certainly a sign that your battery is dying, timskins.
The problem is that when batteries deteriorate their internal resistance increases and they are no longer able to deliver power when it is demanded, even though they still have the ability to store it. They may chug along providing low power for quite a bit longer, but when your computer suddenly needs a bit more (because of increased CPU or GPU demand, or the HD spinning up or whatever) it is unable to provide it and the computer shuts down unexpectedly.
Think of it like driving a car with a bad fuel pump. Your car is driving along a highway with a full tank of gas. Its running smoothly enough. You put your foot down to accelerate up a hill or overtake a another vehicle and the engine dies because the fuel pump can't meet the greater demand for gas. The tank is still pretty full but the fuel can't be pumped in fast enough to keep it running in a high demand situation, so it shuts down.
See the section dealing with increasing internal resistance in batteries at http://www.batteryuniversity.com/parttwo-31.htm for more about such things, or http://www.buchmann.ca/Chap9-page1.asp for a longer, more technical, account.
Once this starts happening the only options are to get a new battery or to avoid any work that makes much demand on power (like visiting a "Flash" based website or, when it gets bad enough, even spinning up the HD from a stationary situation.) Unfortunately even with light use the battery will soon reach a point where the regular peaks of CPU and HD use will become too much for it and you will suffer more and more unexpected shutdowns until the battery is replaced.
My suggestion would be that you take the battery to an AASP or Apple Store, where they can quickly "stress test" the battery for you to make certain that in your case this is, indeed, the problem.
Rod

Video Ipod only shuts down with Reset method

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