Virus on mac mini and running slow

My mac mini is running slow. Takes a while to open apps and sometimes does not open and I have to restart.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • My mac mini is running slow.  Bought it in 2009.  Activity monitor shows nothing running that should not be.  Someone suggested it might be my operating system?  Check for software updates, and I am current.  Suggestions?

    My mac mini is running slow.  Bought it in 2009.  Activity monitor shows nothing running that should not be.  Someone suggested it might be my operating system?  Check for software updates, and I am current.  Suggestions?

    Open Activity Monitor, Show:>All Processes, sort on CPU%, see if anything using too much CPU% when this happens, click on Memory tab, do you have many Pageouts?
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    Check the S.M.A.R.T. status of the drive in Disk Utilty by highlighting the Drive & looking at the bottom of the window.

  • My wife and i both have an itunes library installed on to our separate pc's, we are now de-commissioning the pc's and are moving over to a single mac mini, can we install both libraries on to the mac mini and run them as separate libraries?

    my wife and i both have an itunes library installed on to our separate pc's, we are now de-commissioning the pc's and are moving over to a single mac mini, can we install both libraries on to the mac mini and run them as separate libraries?

    graham218 wrote:
    are moving over to a single mac mini, can we install both libraries on to the mac mini and run them as separate libraries?
    Generally YES.
    It's possible to hold separate iTunes library's on a single machine.
    Generate two new folders inside the Music folder of the Mini and name them differently; e.g. man and woman.
    Copy your whole library into "man" and your wifes into "woman"
    Go to sharing in the system settings of the Mini and share the Music folder in your network.
    After copying the whole library's to the Mini you may point iTunes to the new location at startup by holding the option key (alt) at the keyboard.
    iTunes will then ask you where the library is located.
    Point it to the matching library on the Mini.
    That's all.
    Lupunus
    PS ... If you both use only the Mini you have to setup a user account for each and just copy the whole library to the Music folder in particular.
    Message was edited by: lupunus

  • My mac mini is running slow, does anyone have any advise?

    My mac mini is running slow, i didn't doe anything strange, don't play big games ore things like that. Does somebody have a clue?

    Please describe the problem in as much relevant detail as possible. The better your description, the better the chance of a solution.
    For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

  • My mac mini is running slow. what should I do?

    My mac mini is running slow. What should I do?

    Hello Kate,
    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
    http://support.apple.com/kb/PH7029
    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
    Open Console in Utilities & see if there are any clues or repeating messages when this happens.
    In the Memory tab of Activity Monitor, are there a lot of Pageouts?
    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
    Reboot, test again.
    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
    Check the System Preferences>Other Row, for 3rd party Pref Panes.
    Also look in these if they exist, some are invisible...
    /private/var/run/StartupItems
    /Library/StartupItems
    /System/Library/StartupItems
    /System/Library/LaunchDaemons
    /Library/LaunchDaemons

  • Mac mini is running slow what steps should I take to determine what's slowing it down?  New to MAC

    My Mac mini is running very slow, I suspect it is a software problem.  I'm new to Mac and would appreciate some suggestions on what steps to take.

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Yosemite causing my Mac Mini to run slow

    Problem description:
    Slow performance
    EtreCheck version: 2.0.11 (98)
    Report generated November 3, 2014 at 4:02:48 PM EST
    Hardware Information: ℹ️
      Mac mini Server (Mid 2010) (Verified)
      Mac mini - model: Macmini4,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      27MP35 spdisplays_1080p
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 5:50:34
    Disk Information: ℹ️
      Hitachi HTS725050A9A362 disk1 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      Macintosh HD2 (disk1s2) /Volumes/Macintosh HD2 : 499.76 GB (499.21 GB free)
      Hitachi HTS725050A9A362 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Server HD (disk0s2) /  [Startup]: 499.25 GB (208.77 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Logitech USB Receiver
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
      [not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
      [not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
      [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
      [not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
      [not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.google.keystone.daemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.plexapp.mediaserver.plist Support
    User Login Items: ℹ️
      EyeTV Helper ApplicationHidden (/Library/Application Support/EyeTV/EyeTV Helper.app)
      EvernoteHelper UNKNOWN (missing value)
      iTunesHelper UNKNOWNHidden (missing value)
    Internet Plug-ins: ℹ️
      Silverlight: Version: 4.0.60531.0 Support
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      Google Earth Web Plug-in: Version: 7.1 Support
      Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
      None
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          8% WindowServer
          1% Activity Monitor
          0% fontd
          0% AppleSpell
          0% sysmond
    Top Processes by Memory: ℹ️
      133 MB mds_stores
      120 MB Finder
      94 MB WindowServer
      73 MB com.apple.WebKit.WebContent
      73 MB Safari
    Virtual Memory Information: ℹ️
      935 MB Free RAM
      1.91 GB Active RAM
      517 MB Inactive RAM
      647 MB Wired RAM
      4.88 GB Page-ins
      2 MB Page-outs

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Mac Mini is running slow

    I am not sure what is going on, my new mac mini runs pretty slow some times, and seems to struggle with simple tasks. Right now I only have 4gb or ram and even when I have no applications open it seems to be almost all used (>3.5Gb). Is this normal or is there something running sucking up my performance?
    I can start going through the steps that Linc Davis has posted on other similar threads but I have no idea how to make any sense of what the output logs tell me.

    Ok, going through the steps I found here https://discussions.apple.com/thread/4975520?start=0&tstart=0
    Step 1
    CPU
    kernal_task or WindowsServer
    Both about 1.6%
    User%: 0.70
    System%: 0.49
    Idle%: 98.76
    Memory
    Physical Mem: 4GB
    Memory Used: 2.96GB
    VIrtual Memory: 4.68GB
    Swap Used: 0 bytes
    Disk
    Reads in/sec: 0
    Reads out/sec: 0-5
    Step 2
    LOG
    11/28/13 9:05:26.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:05:31.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:05:36.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:05:41.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:05:46.234 AM com.apple.SecurityServer[14]: Session 100125 created
    11/28/13 9:05:46.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:05:46.545 AM com.apple.SecurityServer[14]: Killing auth hosts
    11/28/13 9:05:46.546 AM com.apple.SecurityServer[14]: Session 100091 destroyed
    11/28/13 9:05:49.297 AM com.apple.IconServicesAgent[244]: main Failed to composit image for binding VariantBinding [0x2bb] flags: 0x8 binding: FileInfoBinding [0x19d] - extension: GIF, UTI: com.compuserve.gif, fileType: ????.
    11/28/13 9:05:49.297 AM quicklookd[3095]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x1203] flags: 0x8 binding: FileInfoBinding [0x1103] - extension: GIF, UTI: com.compuserve.gif, fileType: ???? request size:16 scale: 1
    11/28/13 9:05:51.174 AM coreservicesd[69]: SFLCanProceedWithRequest: Read access denied for sandboxed application to recents belonging to another application.
    11/28/13 9:05:51.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:05:51.533 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: Bogus event received by listener connection:
    <error: 0x7fff7e1ceb50> { count = 1, contents =
              "XPCErrorDescription" => <string: 0x7fff7e1cee60> { length = 18, contents = "Connection invalid" }
    11/28/13 9:05:51.559 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: assertion failed: 13A603: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
    11/28/13 9:05:53.121 AM WindowServer[107]: disable_update_timeout: UI updates were forcibly disabled by application "com.apple.appkit.xpc.openAndSav" for over 1.00 seconds. Server has re-enabled them.
    11/28/13 9:05:53.454 AM WindowServer[107]: common_reenable_update: UI updates were finally reenabled by application "com.apple.appkit.xpc.openAndSav" after 1.33 seconds (server forcibly re-enabled them after 1.00 seconds)
    11/28/13 9:05:56.065 AM coreservicesd[69]: SFLEntryBase::ListHasChanged mach_msg returned 10000004d
    11/28/13 9:05:56.069 AM coreservicesd[69]: SFLEntryBase::ListHasChanged mach_msg returned 10000004d
    11/28/13 9:05:56.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:01.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:01.694 AM TextEdit[3113]: view service marshal for <NSRemoteView: 0x7fab5bd0c480> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x618000266fc0 {NSDebugDescription=The connection was invalidated from this process.}
    timestamp: 09:06:01.694 Thursday 28 November 2013
    process/thread/queue: TextEdit (3113) / 0x1092ee000 / com.apple.NSXPCConnection.user.endpoint
    code: line 2940 of /SourceCache/ViewBridge/ViewBridge-46/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
    domain: communications-failure
    11/28/13 9:06:06.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:11.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:16.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:16.620 AM TextEdit[3113]: view service marshal for <NSRemoteView: 0x7fab5bd0cda0> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x600000279100 {NSDebugDescription=The connection was invalidated from this process.}
    timestamp: 09:06:16.620 Thursday 28 November 2013
    process/thread/queue: TextEdit (3113) / 0x1092ee000 / com.apple.NSXPCConnection.user.endpoint
    code: line 2940 of /SourceCache/ViewBridge/ViewBridge-46/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
    domain: communications-failure
    11/28/13 9:06:16.621 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: remote view marshal proxy failed to tell remote whether we have a first responder due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from the other process or the connection name was invalid.) UserInfo=0x7fdc52684cc0 {NSDebugDescription=The connection was invalidated from the other process or the connection name was invalid.}
    timestamp: 09:06:16.621 Thursday 28 November 2013
    process/thread/queue: com.apple.appkit.xpc.openAndSavePanelService (3116) / 0x106f04000 / com.apple.NSXPCConnection.user.3113
    code: line 1006 of /SourceCache/ViewBridge/ViewBridge-46/NSViewServiceMarshal.m in __59-[NSViewServiceMarshal remoteViewMarshal:withErrorHandler:]_block_invoke
    domain: communications-failure
    11/28/13 9:06:18.303 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSGetWindowTransformAtPlacement
    11/28/13 9:06:18.303 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSTranslatePointForWindow
    11/28/13 9:06:18.303 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSGetWindowBounds
    11/28/13 9:06:21.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:26.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:31.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:36.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:41.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:44.122 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSGetWindowTransformAtPlacement
    11/28/13 9:06:44.122 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSTranslatePointForWindow
    11/28/13 9:06:44.122 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSGetWindowBounds
    11/28/13 9:06:46.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:51.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:56.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000
    11/28/13 9:06:58.983 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSGetWindowTransformAtPlacement
    11/28/13 9:06:58.983 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSTranslatePointForWindow
    11/28/13 9:06:58.983 AM com.apple.appkit.xpc.openAndSavePanelService[3116]: CGSGetWindowBounds
    11/28/13 9:07:01.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80126d6000

  • Mac stalls and runs slow in basement

    Our iMac worked fine in the kitchen when it was plugged into the modem. We remodeled and put the iMac in the basement as a wireless. It runs really slow (takes 5-10 minutes to get to site) and stalls. I bought an Airport Extreme and an Airport Express thinking that would take care of the problem...it didn't. What can I do?

    As seventy one says, an ethernet connection may be best.  If running an ethernet cable from the router to the basement is not easy, you can look at using PowerLine ethernet adaptors, that will use your homes electrical wiring to route the ethernet signals from the router to the basement.
    You could try moving your WiFi router to a location which is closer to the basement location for the iMac, even as an experiment to see if that improves WiFi reception.
    I assume the Airport Express was being used as a WiFi extender.  Choose a location for the Airport Express that is half way between the Airport Extreme and the iMac, so that the Airport Express has a better chance of getting strong signal, and then retransmitting a strong signal to the iMac.  Experiment with different Airport Express locations both on the same floor as the Airport Extreme and in the basement.

  • My mac mini is running very slow all of a sudden, how can i restore it's speed?

    my mac mini is running very slow all of a sudden, how can i restore it's speed?

    This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    clear; shopt -s extglob; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='User %s%%\t\tSystem %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */   /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; grep -q 'No th' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=`ls /L*/L*/Dia*/*.panic | wc -l`; Ps "Panics"; o=`ls /L*/L*/Dia*/*.c* | tail`; Pm "System crash logs"; o=`ls L*/L*/Dia* | tail`; Pm "User crash logs"; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; [[ o -lt 5120 ]] && Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 90 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Pm "Total CPU usage" && s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process $s of user ${s[1]}"; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process $s of user ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; for d in {/,}L*/{La,Priv,Sta}*; do o=`ls -A "$d" | egrep -v '^(\.DS_Store$|com\.apple\.)'`; Pm "$d"; done; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep :`; Pm "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(egrep -v '(local|broadcast)host' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in {0..1}; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
    If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
    The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There is no indication of progress until it's done. Wait for the line "[Process completed]" to appear in the Terminal window. If you don't see that line within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My mac mini is running super slow

    My mac mini is running super low. It has been for a long time. All applications work but it take so long to do anything. The mac mini is mid 2010. It can not run several application at the same time.
    Problem description:
    my system is running super slow
    EtreCheck version: 2.0.11 (98)
    Report generated November 10, 2014 at 11:22:00 AM EST
    Hardware Information: ℹ️
      Mac mini (Mid 2010) (Verified)
      Mac mini - model: Macmini4,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Cinema Display 1680 x 1050
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 4:54:26
    Disk Information: ℹ️
      Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 318.88 GB (122.41 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 319.21 GB Online
      HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
      HP Wireless Optical Mobile Mouse
      HP Photosmart 6510 series
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Wondershare AllMyMusic.app
      [not loaded] com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.6) Support
      /System/Library/Extensions
      [not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
      [not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
      [not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
      [not loaded] com.bose.bluetooth (1.0.0) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSB (1.1.0) Support
      /System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
      [not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
      /System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
      [not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
      /System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
      [not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
      /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
      [not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.printtool.agent.plist
      [failed] com.apple.recentsd.plist
      [failed] com.apple.sbd.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
      [failed] org.cups.cupsd.plist
    Launch Agents: ℹ️
      [loaded] com.adobe.CS4ServiceManager.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.versioncueCS4.plist Support
      [loaded] com.hp.lightscribe.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.nds.pcshow.plist Support
      [invalid?] com.nds.pcshow.uninstall.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Wallpaper Wizard Lite UNKNOWN (missing value)
      iTunesHelper UNKNOWN (missing value)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      CFAgent ApplicationHidden (/Applications/Clickfree/CFAgent.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      LogMeInSafari64: Version: 1.0.660 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.1.4 Support
      AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeIn: Version: 1.0.660 Support
      Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeInSafari32: Version: 1.0.660 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.6
      GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
      SharePointBrowserPlugin: Version: 14.0.0 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      SlingPlayer: Version: (null) Support
    3rd Party Preference Panes: ℹ️
      Adobe Version Cue CS4  Support
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% nsurlsessiond
          11% cloudd
          6% WindowServer
          2% bird
          2% coreduetd
    Top Processes by Memory: ℹ️
      75 MB QuickLookSatellite
      69 MB com.apple.iTunesLibraryService
      45 MB mds_stores
      41 MB discoveryd
      32 MB WindowServer
    Virtual Memory Information: ℹ️
      27 MB Free RAM
      511 MB Active RAM
      506 MB Inactive RAM
      516 MB Wired RAM
      12.30 GB Page-ins
      631 MB Page-outs

    Upgrade the memory to the max of 8 GB.
    Also this two processers
          14% nsurlsessiond
          11% cloudd
    are associated with iCloud/iCloud drive and should decrease after the iCloud drive is fully populated

  • File sharing between Mac Mini and iMac "breaks" after reboot of either device, and won't restore.  Why?  Running Maverick 10.9.1 on both.  File sharing is setup on both.  Help.

    I'm a new user - recent convert from longtime Windows to Apple.  Thought having desktops and computing aligned with phones and tablets would help.  Not so far.
    I have a MacMini running Mavericks 10.9.1, and an iMac running Mavericks 10.9.1.  File Sharing is set up on both.  If either device is rebooted for any reason, file sharing from the Mac Mini to the iMac "breaks" and will not easily restart.  Various things eventually brings the connection back - usually having to do with checking and unchecking File Sharing, the AFP button, and/or the SMB button on the iMac - but never the same procedure twice in a row.  File Sharing from the iMac to the Mac Mini is never disrupted - always comes back up without a problem.  Screen Sharing also works between both without fail, and comes up after reboot of either.  No problem there.  Only difficulty is from Mac Mini to the iMac. 
    Why?  Any ideas? 

    Should also clarify - usually takes multiple hours of checking/unchecking file sharing settings in order to restore the share between Mac Mini and iMac.  NEVER happens automatically.
    This is disruptive because I've got the Mac Mini pointing to several file locations on the iMac for various things - photos, music, etc. - and they all hang up unless the share is restored.  Real bummer.

  • Mac book pro running slow and getting pop ups

    mac book pro running slow and getting pop ups

    There is no need to download anything to solve this problem.
    You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
    Back up all data before making any changes.
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
    Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates (OS X 10.10 or later)
    or
              Download updates automatically (OS X 10.9 or earlier)
    if it's not already checked.

  • Mac book pro running slow and word and excel from Mac not opening

    Mac book pro running slow and word and excel from Mac not opening

    Call it Monday morning humor.... ALL the MacBook Pro owners we see asking the same thing (more than once a day, too) are slower since 10.10.x so we can assume something. Heard the very same story with every new OS in the past decade from laptop owners, heard a lot especially with Snow Leopard back in Aug-Sept 2009.
    A new OS goes better if you do a clean install / checked Roaringapps.com for compatibility / wait for vendors to have updates
    About the only things that can be done in addition - if you have like many posting those symptoms have minimal 4GB RAM is to upgrade to 8GB+ and throw in a new 250GB+ SSD (the most recent MBP have to be bought with and cannot add RAM later).
    Even the MacBook Air 2014 though with 4GB RAM have PCIe-SSDs that helps, plus 4th gen Intel i5's and an IG of 5000 or later all help.
    Try including more details. Model year and configuration at least.

  • I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...

    I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...

    I am having trouble with the coloured spinning wheel showing up with everything I try and do...My Mac mini has also slowed way down... any help out there would be appreciated...

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