We had broadband with BT and I had no problem sending e-mails. We then changed to TalkTalk and I cannot send any e-mails and do not understand why. can anyone help? We are not techy at all and struggle when things go wrong.

We used to have BT as our broadband provider and then switched to Talk Talk. Since the switch we cannot send e mails although we are receiving them on the old address. We don't understand what has gone wrong. Can anyone help?
Thank you
Ellie

You need to contact T-T and find out their SMTP settings ( which allows the sending of emails over wifi via your ISP) This info is probably on their website
I assume you do not have a 3G iPad .In which case go to the Apple site
http://www.apple.com/support/ipad/
where you should find very clear guidance on most issues

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TS3274 My iPad shuts down on various games, apps and sometimes it also freezes up on me and not sure why can anyone help me?

My iPad shuts down on various apps and games and sometimes it also freezes up on various apps and games. I was wanting to know if anyone else has had the issue and if u got it fixed maybe could tell me how to fix mine.
Thank you

Try this.
Close all apps completely and reboot the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1848 I synced my on my iPad 2 to my pc yesterday and now I can not open any of my apps on my iPad2, those purchased and those that are free. All it does if I click on the app is flicker but does not open. can anyone help?

I was told I could sync my music on my pc with my ipad2 by an apple agent. I hooked my ipad2 up to my pc and did so, but now I can not open any of my apps on my ipad2. when I try it just flickers and does not open. Can anyone help?

On you iPad, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it on by one until all cleared
Now do a Soft reset of your iPad:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, try your Apps again and see if this resolves the issue.

My contacts don't sync on icloud on my iphone some contacts disapear on iphone and some contacts hae been merged together to make one contact when they are not related. Can anyone help?

My contacts don't sync on icloud on my iphone some contacts disapear on iphone and some contacts hae been merged together to make one contact when they are not related. Can anyone help?

If you log into Icloud.com, are all your contacts correct there? If the answer is Yes, I would then turn contacts OFF on your phone, and then turn them back on. Do not merge, but replace with Icloud content.
This is usually the quickest way to edit a bunch of contacts, through the web interface.

I bought a second hand G4 iBook with iLife 09 on it. I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open. Can anyone help?

I bought a second hand G4 iBook with iLife 09 on it. I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open. Can anyone help?

The seller should have given you the original disk so that you can reinstall as needed. But it likely was a single-user license (which really means single computer) so you can only have a copy on one computer at a time. If the seller didn't give you the disk he is probably still using the software on his new Mac. Your best option to get any of the iWork apps to use in OS X 10.6.6 or later is through the Mac App Store. You can then install them on any Mac you have that has access to the Mac App Store using your Apple ID.

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

What version of Mac OS X?
What home page?
What browser?

When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

When I try to share a project to theater I get the message Your Theater could not be opened.There was a problem reading your movies from iCloud and the project does not share. Can anyone help?

Set up iMovie Theater and iCloud
In order to take full advantage of the capabilities of iMovie Theater, you must be signed in to iCloud. If you are signed in to iCloud, movies and trailers shared to iMovie Theater are automatically uploaded to iCloud. You can also turn off automatic uploading, and upload just the movies and trailers you want, or delete individual movies and trailers from iCloud. For more information about the Theater, see iMovie Theater overview.
If you sign out of your iCloud account on your Mac, all iCloud movies disappear from the Theater, but they are not deleted; the movies reappear when you sign in again. If you ever run out of space in iCloud, an alert icon appears in the top-right corner of your movie, indicating that you can’t upload new movies. For more information, click the icon. After you upgrade your iCloud storage or clear space, your movies automatically appear in iCloud again.
Hide
Set up automatic iCloud uploading
Choose Apple menu > System Preferences, and click iCloud.
Make sure you’re signed in, and then select the Documents & Data checkbox.
Click the Options button next to Documents & Data.
Make sure the iMovie checkbox is selected.
In iMovie, choose iMovie > Preferences.
Select the “Automatically upload content to iCloud” checkbox.
To turn off automatic uploading, deselect the checkbox.

HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

Using this link: http://support.apple.com/kb/HE57, click on:
Get Support
See All Products and Services
More Products and Services
Apple ID
Other Apple ID Topics
Use My Apple ID to Manage Security Questions
Then click on the box that says "Contact Apple Support"
This will give you a case number as well as the phone number to call when you are ready.
Cheers,
GB

TS1424 my itunes will NOT let me buy any explicit music and i dont know why can anyone help me?

my itunes will NOT let me buy any explicit music and i dont know why can anyone help me?

Either:
iTunes is trying to protect you from the ugly side of the adult world
Your parents are trying to protect you from the ugly side of the adult world
You've turned on the Parental/Content Restrictions by mistake
Look in iTunes at Edit/Preferences/Parental>Content Restrictions>Restrict explicit content and make sure the tick is not in the checkbox.
Tango1214, you are reminded

Can anyone help? I just opened my PDF and letters are missing in each word and sentence. I am using the trial version of Acrobat Pro XI

Can anyone help? I just opened my PDF and letters are missing in each word and sentence. I am using the trial version of Acrobat Pro XI

Hi gretchenm66156293,
Are you running into this issue with one PDF in particular, or with any PDF that you open? Did the PDF display correctly previously? How was that PDF created?
For starters, please choose File > Properties and click the Fonts tab. What fonts are used in the PDF? Are they "embedded" or "subsetted."
I would be happy to take a look at the PDF here, if you'd like. Let me know!
Best,
Sara

I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I

I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I

How did you get your songs onto your iPod Touch?
If purchase directly from iTunes you can download them again.
If your iPod is synced to iTunes on a Windows PC, then, sync your iPod to that computer.
If this is your first Mac, are you migrating from a Windows PC?
You may be interested in Apple's support pages on switching to Mac from PC.
http://www.apple.com/support/switch101/

WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??

I WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??

You'll have to put your iPhone in Recovery Mode.
Recovery mode
If you've never synced your device with iTunes, or haven't set up Find My iPhone, you'll need to put your device in recovery mode. Then you'll restore your device as new or from a backup.
This will erase the device and its passcode.
Disconnect all cables from your device.
Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
Continue holding the Home button until you see the Connect to iTunes screen.
If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
Click OK. Then restore the device.
If your device doesn't go into recovery mode, try steps 1–4 again.

I cannot get my messages/text messages to work om my Hi. I am sending this thru my iPad. Respond and let me know you got it. Fun fun fun. . I did go and try to another Apple ID different from my iPhone but it still will not work. Can anyone help me?

I cannot get my messages/text messages to work om my Hi. I am sending this thru my iPad. Respond and let me know you got it. Fun fun fun. . I did go and try to another Apple ID different from my iPhone but it still will not work. Can anyone help me?

chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

HT5429 I am not able to get any directions on my maps i am using iphone 4s and updated to ios 6.1.3 and whenever i try to find a route it always says directions could not be found can anyone help in fixing it

I am not able to get any directions on my maps i am using iphone 4s and updated to ios 6.1.3 and whenever i try to find a route it always says directions could not be found can anyone help in fixing it

Maps: Turn-by-Turn Navigation
Argentina Australia Austria Belgium Brunei Bulgaria Canada Croatia Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hong Kong Hungary Ireland Israel Italy Japan Latvia Liechtenstein Lithuania Luxembourg Macau Malaysia Malta Mexico Morocco Netherlands New Zealand Norway Poland Portugal Romania Russia San Marino Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Thailand Turkey UK Ukraine USA
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My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

Where was this site hosted?
Apple eliminated iWeb in July!!!
http://en.wikipedia.org/wiki/IWeb#Discontinuation_of_iWeb_in_iCloud_Transition
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html

We had broadband with BT and I had no problem sending e-mails. We then changed to TalkTalk and I cannot send any e-mails and do not understand why. can anyone help? We are not techy at all and struggle when things go wrong.

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