We purchased Lion OS in April and uploaded to our iMac and now want to upgrade out MacPro. We cannot figure out how to use the previous purchase (says you can use on 3 computers)....confused. How do we begin the process using our previous purchase?
We Purchased Lion OS in April and uploaded to our iMac. We are now ready to upgrade our MacPro, but can't seem to find out how to upgrade using the previous purchase (said we could use the Lion OS purchase on up to 3 devices). We have the receipt of purchase with the Order # and Purchase #, but I just can't figure out how to do the upgrade. Where do I go? What reference # do I enter?
Go back to the App Store with the same Apple ID you used to purchase Lion. It should show up in your Purchases list ready to download. If it doesn't, log out, log back in, and hold down Option key while clicking on Purchases.
A tip: Once the download is finished, dismiss the Installer. Go to your Applications folder and find it - copy it to another folder or hard drive to keep for emergency purposes. Then click on that installer and install (it is automatically removed/deleted after the installation is complete). That way you can avoid having to do another lengthy download.
And, yes, just to confirm: you can install Lion on as many Macs you own and control. However, the license is not transferable; if you ever sell the machine, you need to erase Lion and reinstall the original OS.
You don't go to iTunes - go to the Mac App Store (in your Applications folder). You do need 10.6.6 (or 10.6.8) to have the Mac app store.
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I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?
Do Not post stuff about how Airplay doesnt work, because i dont have Apple TV and dont need to hear about it.If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.
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how do i wipe my mac? i sold it and now want to remove all of my details from it. Do i have to wipe it or can i just reformat the hardrive????
aha yes - Lion has changed you harddrive setup and added a "recover partition" Now it gets - not technical - but time consuming.
try:
insert your Snow Leopard installer DVD.
Reboot
Immediately After startup sound, hold down ALT.
You'll be presented with several options. Select your install DVD and continue.
If it doesn't fail:
Once the installer has started, go t the top menu and select "disc utility"
go to the "partition" screen and erase all partitions back to one single partition
return to the installer and install that older OS X version
give to buyer minus the price of a Lion upgrade
If it fails, go to step 1 and boot from your "recovery drive".
once the installer has sarted, go to the top menu and select "disk utility"
erase the drive partition that used to contain OSX Lion - this will remove your private data, all apps and OSX Lion.
Restart, hold own "eject" and remove the DVD, and shut down again.
You'll have to hand it over to the new buyer in this state. Tell him the machine will boot into the Lion installer but he'll have to create an App Store account to download and install OS X Lion. One again, give him a reduced price equal to the price of the Lion upgrade. Way I see it, no other options remain. -
my cd/dvd drive isn't working and i want to upgrade my mac os x10.5.8, how can i upgrade without the software CD
I think not. You will need to order a disc from Apple quoting your serial number, as many of these discs are machine specific. So unless you can get your drive working I think you will have to take a trip to an Apple store.
Indeed, you have an old computer that may not be worth the cost of repair ... but it is still worth seeking Apple advice and a visual inspection. It just might be something not too drastic. -
changed the password on my 4s and now i'm locked out, how can i change my password without accessing my phone?
just so you all don't think i can't read i tried restoring my phone but it is telling me that it can't restore the phone because it is locked. i'm not entirely sure how i entered a password in twice incorrectly, but go figure. does anyone have anyother ideas other than restoring it?
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Hi. I have CS5 and I want to upgrade to CC. Please tell me how can I do this and what is my benefit of having bought the CS5 earlier, do I get any discount? Thank you!
I stand corrected, apparently the first year discount for previous CS customers is still in place.
https://creative.adobe.com/plans
Note the $29.99/month plan for the first year for CS customers.
-Noel -
I am not a ferquent user of Apple aside to download music on to my Ipod touch and I am not overly pleased with it. All I wish to do is download and ablum and cannot remeber the answers to one of my security questions.*seeing as I rarely use it* now I am locked out of my account and all and all very annoyed. how do I become unlocked and change my security questions so that I may download this album and stop using Itunes all in all.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I forgot my password and now i'm locked out. how can i fix this problem?
i forgot my password and now im locked out. how can i fix this problem?
Here is what you can do straight from Apple
http://support.apple.com/en-us/ht1212 -
I just downloaded itunes 11 and now i cant find the display duplicates..and it doesnt show the total amount of songs in my library..anybody know..??
Two Windows scripts to make playlists of Duplicates and Exact Duplicates. Use shift-delete to remove selected tracks from the library as well as the playlist.
There is also my DeDuper script if you don't want to do it by hand. Please take note of the warning to backup your library before deduping. See this thread for background.
tt2 -
Arghh!! I am literally about to throw my new iPad out of a window - apple is driving me beyond crazy. I have an old iTunes account to which all my music is saved. I have just created a new apple id and want that to be the one that my iTunes account references - it won't let me change my old email to this as it says my new apple I'd is sychd to another account. How do I do it? Am desperate!
Delete them and then download them from the desired Apple ID. This may require repurchasing paid applications.
(95675) -
Help!
what problem are you having?
or contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html -
I have over 25k songs in iTunes. I originally tried the "create a second library" solution. I reduced to less than 25k songs and successfully ran iTunes match. Then I discovered the limitations of the second library solution regarding adding more music, managing playlists, and turning back on my main library and being greeted with all sorts of problems.
So, I created a blank library, ran iTunes match, and its showed me all of my files in the cloud that had been matched or uploaded. I deleted all of the files, mindful of the 1000 file limit per delete. I have confirmed I have now deleted them all. An iTunes match update says I have no files in the cloud. Perfect.
I reduced my library again, this time using the superior method of just changing the files I do not want to match to voice memos. That is done. I have less than 25 k songs.
I waited 2 days and ran match again. Yikes. It did not let me match or upload anything, and every music files's cloud status just says "exceeded limit," despite the fact that my cloud is devoid of music and I have no access to any music via match.
I am in a limbo where I have nothing in the cloud from match, but I can't add anything because match says I exceeded my limit.
I emailed customer support, and got back a useless email linking me to a very general article about iTunes match. I called customer service and they said this was something the iTunes store people would need to address, and they can only be contacted by email. Sigh . . . .
Any thoughts?
ThanksHave you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.
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Ive only recently just synced my iphone to my laptop and i synced a album onto my iphone 4 and it wont let me delete it on the phone and i dont know how to get rid of it. HELP PLEASE :l
Open itunes, connect iphone, select what you want, sync.
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I have been using Elements for many years (since elements 2) and now want to upgrade. I am reasonably old and at this stage do not understand Creative Cloud. Am I best to upgrade to Elements 13 or try Light room 5?
Do you want to make a one time purchase (Photoshop Elements) or pay monthly rent ($9.99 per month for Photoshop and Lightroom)
Do be aware that the subscription model is just like rent... stop paying and the programs stop working... but you get the full Photoshop -
I am on an iMac6,1 and on OS 10.5.8 and I want to upgrade the OS. Can I load Lion on my machine, and how do I go about doing it.. I have everything backed up.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is once again available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
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