Webi OpenDocument "Opening Document"

We are trying to run our report from our custom front end application.  We are using the OpenDoc syntax.  I am able to open the document successfully in the Web Intelligence Rich Client.  But, when I call it from the front end, I get the login screen for InfoView; I think I log in, then I get the "Opening Document" pop-up window and it never goes away.
How can I see where the problem exists?  Are errors logged anywhere?
Theoretically the error could be URL (constructed by the front end) or the database. 
But we are using an ODBC connection to a SQL Server database.  I do not see any information in the ODBC trace log either.
Any assistance greatly appreciated.
Thank you!

Hello
If you are opening from a front end System, That system also contains the Java Virtual machine .
Just check out that one.
Just do one more try
open the same link from the where the BO is installed or where JVM is available. then you observe the difference.
And also you can by pass the user name like this
You can try this
OpenDocument app, here "C:\Program Files (x86)\Business Objects\Tomcat55\webapps\OpenDocument\WEB-INF\web.xml"
Open it in notepad and search for the parameter opendoc.authentication.default
And set it here.
Then all open docs URL will use same authenticationu2026.
Thanks
Santhosh V

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