WebService Socket Timeout Exception before reaching timeout duration

Hi
My Server is Websphere Application Server 6.0.2.17
i got some times socket timeout exception before reach timeout duration. and also i have only default websphere settings for web service .
The exception is occurred in 19 seconds after hitting the service . i am not able to get the exact problem . because default timeout time is 300 seconds (i think like that)
Error Log
2/12/09 11:01:28:323 CET 00000f6a SystemOut O WebService Started --> Begin webservice method invocation (Method Name : getCustomerInfo(String cusID))
2/12/09 11:01:47:840 CET 00000f6d SystemOut Exception Occurred : java.net.SocketTimeoutException: Socket operation timed out before it could be completed
WebService Method Invocation Started time 11:01:28
WebService Timeout exception raised time 11:01:47
TimeoutDuration 00:00:19

Hi Mark,
with synchronous messages it is important to consider timeouts from each connection to be established. So soapUI-PI, then PI-BackendSystem plus anything that might be in between. If your timeout soapUI-PI is smaller than the following ones, you'll get that phenomenon. soapUI will cut the connection, but PI will hold it and maybe receive an answer from the backend. This answer will end up in the void, since the original requester (your soapUI) has already disconnected. But for PI, this will be OK and status "successful". PI does not control and monitor the client's connection.
In other words, the cancel of the connection is only performed for that same connection, it is not propagated to any subsequent connections.
Hope that I was clear enough,
Jörg

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