What does it take to have a clean billing/exchange transaction?

OK, it started with my repeated calls to tech support regarding my flaky HD-DVR (6xxx series). Finally I was told by the tech support to call the billing and ask for a replacement/exchange to the newer model (7xxx). I did that and asked the the CSR repeatedly if indeed I will be receiving the aforementioned newer model. I was assured that I was. Called 5 days later to check on the status, and was told, by a different CSR, that two DVR's are scheduled to be shipped! Of course she apologized for the mistake and asked me to return the extra one unopened. I got home today and found a single DVR box from Verizon outside the front door. I opened the box and it turned out to be another 6xxx series HD-DVR box! Now I have to drive this thing to the nearest UPS store to send it back, while I am still dealing with the old DVR issues. Problem unresolved.
Is this yet another indication that Verizon still has a long way to go before getting its act completing together regarding these types of issues? Does anyone know if there are plans to address these (and other ongoing billing-related) issues in a serious and thoughtful manner? I must say that if this keeps up, some folks might just forego the outstanding PQ of FIOS and opt out of the service due to the frustrations of after-sales issues.

texastown wrote:
Check the link for local Verizon offices where you can return, and I assume (not sure, it just says return, but worth checking out), get new boxes. It would make it easier than the mail:
http://www22.verizon.com/ResidentialHelp/FiOSTV/General+Support/Account+Issues/QuestionsOne/84843.ht...
Message Edited by texastown on 10-20-2008 01:14 PM
Thanks for the tip. Unfortunately Oregon is not yet on the list.

Similar Messages

What does it take to build smart card applications?

Just out of interest I was wondering what does it take to build smart card applications:
- Can I do it at home with my PC or do I have to have access to expensive hardware?
- How difficult is it to master given that I do it on my own with no help. Does it involve a lot of hardware issues?
- If hardware is required (a smart card and a cable connection), where do I get it and how much does it cost?

Let me rephrase my question.
I understand that the deployment process may not be so easy. That does not disturb me.
I just want to know whether I'll experience hardware probelms. If reading/writing to the card involves putting it inside and taking it outside from the device just like a floppy disk without any complications, then I don't have any worries.
By the way, does the reader device is used for both reading AND writing?

Encore: what does it take to get an input legal?

I know this is a bit off topic from Premiere SDK but since there is no Encore (highly technical) forum I thought it best to post here instead of emailing Zac directly (so that others may learn the answer).
My question is this:
Specifically, what does it take for Encore to NOT transcode an input video file for DVD (mpeg2) or BluRay (mpeg4) destination?
thx.

Encore uses the Sonic HDMV SDK for Blu-Ray support. Below are the video formats supported by Encore:
Resolution
Display Aspect Ratio
FPS
Scan Mode
TV Standard
1920 × 1080
16x9
29.97
Interlaced
NTSC
1920 × 1080
16x9
25
Interlaced
PAL
1920 × 1080
16x9
24
Progressive
NTSC, PAL
1920 × 1080
16x9
23.976
Progressive
NTSC, PAL
1440 × 1080
16x9
29.97
Interlaced
NTSC
1440 × 1080
16x9
25
Interlaced
PAL
1440 × 1080
16x9
24
Progressive
NTSC, PAL
1440 × 1080
16x9
23.976
Progressive
NTSC, PAL
1280 × 720
16x9
59.94
Progressive
NTSC
1280 × 720
16x9
50
Progressive
PAL
1280 × 720
16x9
24
Progressive
NTSC, PAL
1280 × 720
16x9
23.976
Progressive
NTSC, PAL
720 × 576
16x9
25
Interlaced
PAL
720 × 576
4x3
25
Interlaced
PAL
720 × 480
16x9
29.97
Interlaced
NTSC
720 × 480
4x3
29.97
Interlaced
NTSC
And here are the audio formats supported:
Codec
File Format
Sample Rate
Sample Size
Channels
Max Bitrate
LPCM
.wav
48 kHz
16, 20, 24
2, 4, 6, 8
n/a
LPCM
.wav
96 kHz
16, 20, 24
2, 4, 6, 8
n/a
LPCM
.wav
192 kHz
16, 20, 24
2, 4, 6
n/a
Dolby Digital
.ac3
48 kHz
n/a
up to 6
640 kbps
Dolby Digital Plus
.ec3
48 kHz
n/a
up to 8
4736 kbps
DTS
.dts, .cpt
48 kHz
n/a
up to 5
1509 kbps
DTS-HD
.dts-hd
48 kHz
n/a
up to 8
24500 kbps
DTS-HD
.dts-hd
96 kHz
n/a
up to 8
24500 kbps
DTS-HD
.dts-hd
192 kHz
n/a
up to 6
24500 kbps
Let me know if you have any specific questions on the specs, or any files that are getting transcoded, and I can take a look.

What does it take to get my service cancelled?

I am trying to find out what it will take to get my account cancelled... I called more than a week in advance of my move to set up the cancellation of my FIOS home service and was assured that was all I needed to do; I would receive my final bill in the mail. However, a week after I moved, my account was charged and my autopay paid my bill of nearly $200 for services this month in a home I no longer live in, for an account that should no longer be active. I called and spoke with no fewer than 12 agents over that week, including someone who after 43 minutes of being passed around HUNG UP on me! Finally I spoke with someone who was helpful and said my account was deactivated, and in about 14 business days I should get a refund check in the mail. Well, three weeks later, my account has still not been cancelled and I have not gotten my refund! I just called again and spoke with an agent who told me he couldn't help me and I needed to call back another office on Monday. It has been nearly a month since I moved and this account was supposed to be cancelled and I still cannot get anyone to just stop the account! What does it take at Verizon to end my service???

megan723,
Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

What does it take to get an app on the Ovi store?

What does it take to get an app on the ovi store? There are so many apps available that are not included in the ovi store.... like "s60spoton" It allows you to use your cameras flash as a flash light! I've been wanting this forever. If this app was easily available on the Ovi store, I would have been able to find it easily... but it was linked to me in a forum.
Why are there so many useful apps not cataloged in the Ovi store?

It's the maker of an apps responsibility to get it listed on the store so if it's not on there it's because the maker hasn't put it there.
Nokia cannot put apps on the store without the makers consent.
Only the maker/publisher of an app can tell you why their app isn't on the store. It may be for financial reasons, legal reasons, licensing issues, piracy concerns or they may just have ceased development and moved on.
The ovi store isn't the only source of applications and some developers prefer to use independant sites like www.getjar.com instead.

What does it take

Hey guys
I have iCaht AV 2.1 and a Powerbook g4 etc etc and I am trying to set up a chat with my Dad in Australia on an IBM thinkpad running Windows XP and AIM Trillion or whatever it is.
What does it take to ACTUALLY have a 2-way Video chat coz NOTHING we are doing is working.... I have read REAMS of stuff on this forum - Ralph has established my computer can actually recieve and send both video and audio... but it just will NOT work. What is the BEST modem and broadband provider here in the UK and in Australia???
What does it take to actually make it work???
If nothing works - I want my money back from buying a completely USELESS iSight to do this..... It would be easier to book satellite time and use a flyaway kit complete with crews either end than to try to use this to have 2-ways......
AAARRRRRGGGGGHHHHHHHHHH!!!!!!!!!!!
G4 PowerBook 1.25gHz Mac OS X (10.3.9)

Among the reams, have you looked at Mac Video Chat with PCs?
Both of you should test with others. You can find some robot ("Autoresponder") and human Buddy Names for iChat Test here if you need them. Testing will help you find whose system needs the most attention.
Since you have now apparently connected with Ralph, it seems your computer can connect. Has your Dad tried others? Perhaps the problem is at Dad's end. If so, the list of things for the PC to check in my link above should be helpful.
Check your Broadband Speed. Some Australian broadband can be on the slow side. Therefore, if your Dad already subscribes to the maximum bandwidth that is available from his Australian ISP, he should be particularly careful that his AIM "Video Quality" is not set too high (as explained in the "Mac Video Chat with PCs" link.)

What does it Take... What is the Wizer Move?

What does it take? What is the Wiser Move?
Currently we are running Oracle EBS 11.5.10 with an RDBMS 10.2.0.4 on Windows 2003 32 bit. We would like to get to a 64 bit OS and we are looking at 64 bit Linux or Windows. I am interested in two main areas.
1.     Where is the path of lease resistance/easiest moving from Windows 32 bit to Windows 64 bit or Linux 64 bit? At first glance you would think Windows 32 bit to Windows 64 bit.
2.     What it the “Best” path. In the long run I would think we would be better off going Windows 32 bit to Linux 64 bit, but what would that take.
Any thoughts are welcome.

Hi Chris,
1.     Where is the path of lease resistance/easiest moving from Windows 32 bit to Windows 64 bit or Linux 64 bit? At first glance you would think Windows 32 bit to Windows 64 bit.You cannot run Oracle Apps 11i on Windows 64-bit OS as the application tier is not certified to run on this OS. For the database, it is possible by following the steps in (Note: 369693.1 - Using Oracle Applications with a Split Configuration Database Tier on Oracle 10g Release 2). Also, please see (Note: 343917.1 - Frequently Asked Questions: Oracle E-Business Suite Support on x86-64).
2.     What it the “Best” path. In the long run I would think we would be better off going Windows 32 bit to Linux 64 bit, but what would that take.You will have to use export/import to move the database -- See (Note: 362205.1 - 10g Release 2 Export/Import Process for Oracle Applications Release 11i) for details, and (Note: 238276.1 - Migrating to Linux with Oracle Applications Release 11) for the application tier node.
Regards,
Hussein

What does it take to make "find me" work

what does it take to make "find me" work on a mac mini.
there are 3 users. Would I need to make an apple ID for the administrator.
If it gets stolen, I can track it down.

Yes, system preferences>iCloud> only thing shows up is find my iphone.
I think I found the problem. even though it only list >>>>iPhone<<<<, it still found my "laptop" when I clicked on it.
As long as I have wifi turned on is the trick I think.
Thanks so much!!!

What will it take to have decent native PDF annotation?

Hey guys,
I'm an academic that frequently needs to annotate pdfs. So far, the best solutions have been to install Wine and Foxit or PDF-exchange. However, I really want to have something that doesn't require me to install Wine or a bunch of 32-bit libraries.
So what will it take to have decent PDF annotation running natively in Linux. What needs to get added in evince/okular? Is there any sort of gameplan? I can't find any so far, but if there is, please point me to it so that I can contribute. If there are no efforts, please give me ideas to get started. I'm quite fed up now.
It's a cause worth getting behind. Students and other academics will highly appreciate such a feature.

drcouzelis wrote:
The Wikipedia has an interesting section on annotations and application support: https://en.wikipedia.org/wiki/Pdf#Annotation
cfr wrote:Annotations for PDF suck on all OS but they such more on Linux. We need a GIMP or InkScape for PDF and not just more and more pdf viewers.
I think we need a file format that was designed to have annotations built into it in an open and standard way, instead of shoehorning it into a file format that was designed to be read-only.
In a way, I agree. But in another way, I disagree. In a sane world, you'd be right. In this world, you're wrong. If you have any contact with academia, at least, pdf and word documents are *the* file formats and if you can't work with them, you can't do anything except howl at the moon.
I don't think the situation with pdf is getting worse (and Trilby gives me hope ) but the situation with word documents is. I'm semi-seriously wondering if I should give up LaTeX and try to get hold of a copy of Office (and Windows) to dual boot. Conversion from LaTeX source used to be reasonably good. Now it is simply horrible and I have people telling me they cannot work with my files at all. That's pretty bad. I checked the file in a current version of Word and they were right. The conversion to .odt left a great deal to be desired (why does it turn every quotation into a separate section for goodness sake?) but the export from LibreOffice was simply horrendous. It just stuck endnotes in the middle of pages, included weird and almost-impossible-to-remove formatting etc. etc.
I'm not saying this is LO's fault. Office formats are a moving target and the target is deliberately moved in especially difficult to discern ways. But if publishers and editors insist on Word documents (and they do), it doesn't really matter whose fault it is.
Last edited by cfr (2013-06-06 00:19:59)

On iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

Help
I dont understand when i download a movie or tv series on my mac book air i get this error message after buying it! its iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

Hello.
Certain types of software can affect the way a computer sends and receives information from the Internet. This article may help you resolve the issue:
Information about error -50 and downloading videos
http://support.apple.com/kb/TS1583
If it did not work, contact iTunes Store via (http://www.apple.com/support/itunes/store/) and/or Apple Tech Support via 1-800-275-2273.

What does "You do not have sufficient access privileges" mean?

Hello Gurus!
I am wondering what does "You do not have sufficient access privileges" mean? I have a G$ with 2 internal hard drives. One has OSX 10.3.9 loaded on it and the other has OSX 10.4.7 loaded on it. When I boot up in 10.4.7 and try to access (open or copy) anything in the the desktop, documents, library, movies, music or pictures folders in my user folder on the 10.3.9 disk, it tells me that "I do not have sufficient access privileges"! This is a single user machine and it automatically logs in as me... the administrator. I tried to look at Apple's technical documents regarding permissions and privileges, but it is very confusing with all of it's terminal commands and lingo. Does anyone know an easy (and hopefully GUI) way around this problem?
Thanks Much,
Mark

If you have a different system on each HD then you do not have a single user machine. The user on one system/boot volume is not the same user as the one on the other, even if they ahve the same name and password. If you boot from the 10.3 volume, you can select your user folder, go to File-Get Info, and change the access for others to read and write and click on the apply to enclosed items button. You should then be able to boot from the other system and move stuff around as you see fit. Of course, this is not a terribly secure state to leave your system in, as anyone who can gain access to your Mac can get at everything on your 10.3 home folder.
If you try this route, I'd suggest doing it only long enough to move everything to one home folder and then revert the access privs to the way they were.

HT201359 What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!

What does it mean when a purchase is billed to "store credit"? Is it one of those iTunes gift vouchers? Only reason I ask is because I downloaded Ken Follit's FREE book from the 12 days of Christmas app and seem to have been charged 10.99 for it!?

Thank you so much for the link. Am persevering thru it, will get there eventually, as I had already tried to press the Report a Problem link on the invoice, but it won' t connect to iTunes store on my iPad, it keeps saying can't connect. Infuriating. But thank you, you found me a link I would have taken ages to find.

What does it take to complete a contract?

Hello Gurus,
I would like you to use a Sales Contract. Change the completion rule of the according Item Category to 'Not relevant for completion'. When you reference a sales order to this contract item, the contract status will stay open. What does it take to complete the contract in this case??
Thank you!

HI
In copy control of Item Category maintain Create document flow records in Update document flow so that when ever the material is referred to subsequent document the status of doc will be completed OR enter the reason of rejection in line item.
Regards
Santosh.A.R

What does it take to find a simple ringtone to load onto my phone without re-inventing the wheel?

what does it take to find a simple ringtone to load onto my phone without re-inventing the wheel?

you could use a free ringtone app or
RINGTONE
This how to make ring tones for your iPhone:
Choose the desired song from you library
Do a secondary click on your song if you are using a MAC (right click for PC)
Click "Get Info"
Go to Options tab
Set Start Time and Stop Time, some iOS only allow for a 30 sec duration for ringtones, then click OK
Do secondary click (right click for PC) to your selected song
Click "Create AAC Version", new song from your selected will added to your library (short one)
Do secondary click (right click for PC) to your short one (new song)
Click "Show in Finder"
Rename file *.m4a to *.m4r, click "use *.m4r"
Drag the file to library, for the first time it would automatically add your library with new folder "Tones" under Apps folder
Open the ring tones in the Tones folder of your library than drag it to your iPhone and your ringtone also would be automatically added "Tones" folder.
Last but not least, set the ring tone in your iPhone under the "Setting-Sound"
For information on how to make ringtones read http://www.ehow.com/how_2160460_custom-iphone-ringtones-free.html
Or
http://www.demogeek.com/2009/07/31/how-to-add-custom-ringtones-to-your-iphone/

What does "you do not have enough genius suggestions in your library to use this feature mean?

what does "you do not have enough genius suggestions in your library to use this feature mean?

At face value it would suggest the content of your library is too obscure, however it might mean your library is too small for the feature to be active, or that it hasn't catalogued your content yet.
tt2

What does it take to have a clean billing/exchange transaction?

Similar Messages

Maybe you are looking for