What is the correct process to cancel a partially received dropship line?

I'm on 12.0.6.  My situation is similar to where a customer ordered 100 pieces of ItemA.  An order line sourced externally was created and the PO for the 100 pieces of ItemA was created and approved.  80 pieces were received, which split the line into a line of 80 that was closed and invoiced and a line of 20.  The customer now wants to cancel the remaining 20 pieces.  The supplier has not shipped those 20 pieces yet, so they have not been received in the system.   I have disabled the constraint that prevents cancelling for an Approved PO.  That got rid of the "You are not allowed to cancel...." error message, but now I'm getting a message "The specified control action (Action = CANCEL) is invalid for this document."  I think this message is coming from the purchasing side.  So what is the correct process...should I attempt to cancel the PO line first, then cancel the SO line, or vice versa?

Please try to cancel the PO 1st and then Cancel Sales order...
Refer following note id
How to Cancel a Drop Ship Order Line (Doc ID 393688.1)
Thanks

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    7 Form check.
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    HANDLING OF POP UP SCREEN IN BDC
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    Usually such screen appears in many transactions, in this case you are just passing information, that YES you want to save the information, that means YES should be clicked. So you are transferring this information to BDCDATA i.e., field name of YES which is usually SPOT_OPTION. Instead of BDC_OKCODE, you are passing BDC_CURSOR.
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    A simple transaction where you are entering customer number on first screen and on next screen data is displayed for the particular customer number. Field, which we are changing here, are name and city. When you click on save, the changed record gets saved.
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    generally  Batch Input usually are used to transfer large amount of data. For example you are implementing a new SAP project, and of course you will need some data transfer from legacy system to SAP system.
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    2. Transfer data for multiple transactions usually the Batch Input method is used.
    check these sites for step by step process:
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    http://myweb.dal.ca/hchinni/sap/bdc_home.htm
    https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/bdc&
    http://www.sap-img.com/abap/learning-bdc-programming.htm
    http://www.sapdevelopment.co.uk/bdc/bdchome.htm
    http://www.sap-img.com/abap/difference-between-batch-input-and-call-transaction-in-bdc.htm
    http://help.sap.com/saphelp_47x200/helpdata/en/69/c250684ba111d189750000e8322d00/frameset.htm
    http://www.sapbrain.com/TUTORIALS/TECHNICAL/BDC_tutorial.html
    Check these link:
    http://www.sap-img.com/abap/difference-between-batch-input-and-call-transaction-in-bdc.htm
    http://www.sap-img.com/abap/question-about-bdc-program.htm
    http://www.itcserver.com/blog/2006/06/30/batch-input-vs-call-transaction/
    http://www.planetsap.com/bdc_main_page.htm
    call Transaction or session method ?
    null

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    Choice 5  
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    Choice 2  
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    Choice 3  
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    Choice 2  
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    mmm. not a good choice of answers. look at the following link...
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