What to do when load fails in PC due to bad characters?

Hi guys
i have a process chain failing every day because of some bad characters coming in the load. its a text load and due to these characters it fails every day. now what is the proper procedure in production to get this fixed? i know i can edit the bad cahracters in PSA, but i dont know what those bad characters are so what to do ?
do i go back to the source system fix it there or fix it in BI some how? can some one explain this with his experience supporting?
Thanks
Adnan

it is not your responsibility to make sure that the data input is right, but you can take the extra effort to make sure tht it is right by asking your business users and then the mm team about it, check in r3, under the mm module try mm03 or mm05 to find is tht material exists, if not there is something wrong, but from the bw perspective tht record is faulty and needs to be corrected if the number of records this happens is very less then make the changes in psa and then load from the psa, if ur using bi then u need to make ur error stanck and error dtp.
so if the number of reocrds r less then make changes with consent of ur business team but if they are huge then a routine should be written to eliminate all characteristics with #$ and so on, adding it in rskc might be a option if tht material number actually exists with $%$^*&( those symbols which is most unlikely.
check with u r business users first, contact the mm team.

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