When ever I want to purchase a app it gives me questions but I changed the lament option on my computer but it won't change but I didn't answer and security question
I didn't answer any security questions but I get asked what are the answers to the security questions when I want to purchase a app to see if it is really me
You aren't talking to Adobe here. But still...Is it by any chance asking for a QUALIFYING product? If so, you purchased an UPGRADE and now need to give the serial number of the OLDER product (Acrobat 9 or X) which you must own to be able to use the upgrade. Simples.
Similar Messages
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Hi when ever i want to download an app on my ipad mini ios 7.4 it says i have to authorize
hi when ever i want to download an app on my ipad mini ios 7.4 it says i have to authorize please help thxx
Does this help? http://support.apple.com/kb/ht4539
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Sir, I have a apple i phone 4s, When I purchase Whatsapp from itunes using my master card it shown payment declined, please provide the proper support..
Sir,
Thankyou for your quick response.
But the problem is still,In Payment Information Page when I insert my details..it cannot take the pincode of my city
I am from India, my State is Haryana & city is panipat. but it cant take .
Please tell me the one more thing is Indian debit card is acceptable...
<Personal Information Edited by Host> -
I think my ipad is spoiled because it says my account is not available in the store and I should switch off the ghanian store but I live in the us cloumbus Ohio but I am ghanian I hope it has nothing to do with it please help
Your iPad is not spoiled; just change back to your original app store.
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done". -
Hey everyone,
I moved from France to the US, and when ever I want to download new apps, it says: you must switch to your French account before purchasing. Does anyone know how to do that?
Thanks for your help!Hello riad86
The article below will give you the step-by-step process to change the country of iTunes Store you are in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Regards,
-Norm G. -
I want to purchase an APP on my ipad. When I enter the answers to the security question, it comes back invalid. The answers are correct. I need help re-setting my answers.
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
Hello,
I have this problem on updating applications on my iPhone 4s 5.1.1 (jail broken) i dont know if you can help me with.
when ever i want to update an application on apple store i get a different user name then mine([email protected]) this user name is not mine but its always there only on updating my app's.
thanking you in advance for your kind help.Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have and forfeit any support from this forum.
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I am in saudi arabia. i want to purchase an app from U.S. store ? How can i get it ?
i am in saudi arabia. i want to purchase an app from U.S. store ? How can i get it ? As soon as i put my apple id, it takes me to saudi store.
In order to buy/download anything from the US store you will need a valid US billing address and be in the US when buying it. You can try requesting that it be added to the Saudi store, but ultimately it's the app developer that will have to grant Apple a license to sell it there (assuming that it's not restricted by your country) : http://www.apple.com/feedback/itunes.html
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My IPOD is already synced to iTunes. My friend just acquired an iPhone and he wants to purchase an app through my iTunes. Can he use my iTunes to install the app to his iPhone without screwing up my IPOD information already on my iTunes? Also, how does he install ONLY that app on his iPhone without syncing my music also? I haven't done this before with just an app. Thanks.
Since you and your friend aren't married or in the same household (I assume you wouldn't have referred to this person as "my friend" otherwise), what you want to do is not permitted by the terms of use of the iTunes Store.
Your friend should create his own Apple ID. He can use your computer; just have him log into your computer with a user account you create just for him, not your own user account. Doing it that way is almost like having your friend use a different computer, since both Mac OS X and recent versions of Windows do a pretty good job of segregating the data of multiple user accounts.
He can then purchase the app using iTunes and sync it to his iPhone. When he's done, he should log out of your computer.
However, be aware that there is no reason to purchase an app using iTunes on a computer and to then sync it to the iPhone. Your friend can use the App Store app that's installed on the iPhone by default in order to download and install any app he likes from the iTunes App Store. -
Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
Hi there, i purchased an app called Top Movies. But when using it on my iPhone to buy movies, it gives me the error 'Your request could not be completed'. Please help.
Ok.. I see the app now in iTunes.
Best thing to do is email the developer of that app.
You can do that here > http://www.lymobilesoft.com/contact.html
Make sure and tell them exactly what the error says:
it gives me the error 'Your request could not be completed'.
Instead of using a third party app, you can download movies directly from the iTunes store. -
i canot remember my security questions answers , whene ever i want to dowload any applications i am required to answer them and because i have forgot them i am not able to download any application , i would like to cancel this option and only have the option to answer my password
It isn't an option it is a permanent part of the security protocol, so you need to write the answers down in a secure location or remember them, you will always need them in the future.
Call Apple Care for your country and ask for the Account Security Team, then request help resetting the questions. -
Every time I want to purchase any app it says your purchase could notbe completed.. What should I do
Every time I want to purchase any app it says your purchase could notbe completed.. What should I do
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
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I want to purchase an app however my card details were declined and was told to contact I times support to complete the purchase.
These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I want to buy a song but I have to answer a security question but I don't know the answer
I want to buy a song but I have to answer a security question but I don't know the answer
Contact iTunes
Apple - Support - iTunes - Contact Us
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