When I bought an album off of iTunes

When I bought an album off of iTunes, I thought it would take the money off of the giftcard I entered, but it didn't. I have no credit card listed either. What do I do????

Zach,  In any e-commerce site where you are in a financial transaction, do not hit "the button" twice.  Often you will get charged twice.
To straighten out the erroneous purchase, contact iTunes Customer Service.

Similar Messages

  • I was wonding why when i bought an album off of itunes that it charged for it twice

    i was buying a kid cudi album and when i first tapped to download and pay it dident give me all the songs i payed for so i hit the complete alum button and he puchased the whole album agin. so i was wondeing why it did that and that i kinda want my money back for items i did not want to buy

    Zach,  In any e-commerce site where you are in a financial transaction, do not hit "the button" twice.  Often you will get charged twice.
    To straighten out the erroneous purchase, contact iTunes Customer Service.

  • TS4357 i just bought an album off of itunes and it says processing 100% in the downloading box but a few of the songs still are not downloaded what do i do?

    I bought a lot of songs off of itunes today and it is not downloading to my library what do i do?
    I bought an album and quite a few other songs. In the download box it says that on the abum i bought that its processing 100% but a few of the songs have not downloaded.. I have tried pausing and restarting the download but it wont let me touch it
    I need help i dont know what to do

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I bought an album off of iTunes and all the songs only play halfway, what should I do?

    What should I do? Because I payed good money for it and now all the songs on the album only play halfway. And when I try to drag the little dot to a specific part of the song it immediately changes.

    This happened to me last week- my solution- I went back to the store and 'repurchased' the songs- iTunes alerted me that I had already purchased the songs and asked if I wanted to redownload the song at no charge. I said yes and once the new download was complete- I deleted the songs that only played halfway so I wouldn't have a duplicate that didn't work.

  • I bought a new album off of iTunes the wifi wasn't strong so I left my computer on as it was downloading and went to sleep. This morning I went to listen to the songs and some of the songs will only play the first 50 sec or the first minute? How do i fix?

    I bought a new album off of iTunes the wifi wasn't strong so I left my computer on as it was downloading and went to sleep. This morning I went to listen to the songs and some of the songs will only play the first 50 sec or the first minute? How do i fix it or refresh them so i can listen to them fully?
    How do I get the songs to fully play? Or can i refresh the songs and redownload them?

    See Repair security permissions for iTunes for Windows.
    tt2

  • I downloaded an entire album off of itunes today. When i went to the library to listen to them, four of the ten songs only played to 45 seconds and then stopped completly. Where as the rest of the songs played fine. Is there anyway to fix it?

    I downloaded an entire album off of itunes today. When i went to the library to listen to them, four of the ten songs only played to 45 seconds and then stopped completly. Where as the rest of the songs played fine. Is there anyway to fix it?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I bought an album off iphone, but did'nt tranfer to itunes

    i bought an album off iphone, but did'nt tranfer to itunes

    Do you have automatic downloads enabled for your computer? 
    iTunes Store: How to enable Automatic Downloads, http://support.apple.com/kb/HT4539
    To transfer purchases made before enabling or without enabling automatic downloads, connect to iTunes and use the iTunes File menu > Transfer pourchases from XXX's iPhone.

  • Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines?

    Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines? The Album is Sunshower-EP by UME and the songs are The Conductor and The Means.

    Hey ChandlerAdaway!
    I have an article here that can provide you some guidance for this issue. First, you will want to check for the songs in your past purchases list for your account, if you haven't already:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    If the songs cannot be found there, you will want to report an issue with your download by following the directions in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • HT2534 I have a $70 credit in my iTunes account but when i bought an album last night it charged by credit card not the itunes account. How do I reverse this and get the itunes account used up first?

    Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed

    How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will need to enter your credit card details - you should be able to remove it after entering it.

  • HT201272 You seems not to understand what I mean and what I'm having like problem. I still have my payment recut  from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs, 7 are still avail

    You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt  from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device S

    I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device Service and uninstall and reinstall Itunes but still giving me the same error.

    http://support.apple.com/kb/HT3965

  • How do I get the U2 album off my iTunes account?

    HHow do I get the U2 album off my iTunes music

    Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases

  • HT203167 I was downloading an album off of iTunes and it did not download one of the songs for some reason what should I do?

    I was downloading an album off of iTunes and it did not download one of the songs for some reason what should I do?

    Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
    If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

    The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

    Hello there, Teworsham90.
    The following Knowledge Base article reviews the process of adding artwork to content in your iTunes Library:
    iTunes: How to add artwork to songs and videos in your library
    http://support.apple.com/kb/HT1409
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Itunes left off multiple songs when I bought an album???

    I just bought an album through iTunes yesterday (Lamb of God- Killadelphia) and just realized that it only downloaded 13 out of the 16 songs on the album.
    I can't find any way to get the songs without rebuying them.
    What should I do?

    Zach,  In any e-commerce site where you are in a financial transaction, do not hit "the button" twice.  Often you will get charged twice.
    To straighten out the erroneous purchase, contact iTunes Customer Service.

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