When I click on Firefox in recent days, there's a long delay and then I'm told to click on the simplified sign-on. How can I fix this?

Firefox always used to take me to my homepage - AOL. Now it doesn't unless I click on the simplified back-up access method.
== This happened ==
Every time Firefox opened
== several days ago

If you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation.

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I have my ipod nano 5th generation and when i plugged it to my computer it is recognized but i cant do anything. On the ipod all i can see is a black screen with the apple sign! How can i fix this?

I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?

Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling

When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder". How can i fix this?

When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?

Anyone can help to advice how to solve this issue ?

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

I downloaded Itunes to my computer today to update my ipod's ios (4.2.1 yes i know im way behind) but when i click check for updates it tells me my ios is the current one. How can i fix this? please help!

and at the same time....
I guess you can be glad that you at least aren't "way behind"!
Cheers,
GB

Ps cs6 on mac. since installing yosemite, when working on an image if i want to change tool, via shortcut of wacom pen click, i now have to click on the image title bar, how can i fix this please?

ps cs6 on mac. since installing yosemite, when working on an image if i want to change tool, via shortcut or wacom pen click, i now have to click on the image title bar, how can i fix this ?

@Naiks, having suffered through unsuccessful synching attempts for Calendar and Contacts myself, l would suggest you try the following:
UNINSTALL iCloud control panel from your PC. Seems silly, but do it.
Go into Outlook, and look at the very top menu. Click FILE, then ACCOUNT SETTINGS, then click the popup box.
You will see a list of all your email accounts. Make sure that ONE of them has a checkmark against it. If not, select the account your want as your default, and click "set as default.
Exit out of Outlook and reboot your machine.
Now reinstall iCloud, check CALENDAR and CONTACTS, and do as instructed when prompted.
Reboot for good luck and now launch OUTLOOK. All that remains is to locate your iCloud Contacts and Calendar files, and make them your default.
IMPORTANT: Don't panic if you can't find your contacts -- they're there. Click CONTACTS and you'll see you have several available contact files. Locate the one label "iCloud" in grey type. Right-click on it, select PROPERTIES, then click the Outlook Address Book tab. Check the box that says something like "Make this my default Outlook Address Book." Keep clicking "apply" and "okay" until you've exited out of the dialog box maze.
You may have to do something similar with your Calendar files. I dd not, but if you need to, do it.
Everything should now sync pretty seamlessly.
I didn't have the exact same problem as you, but my dilemma was close enough. Good luck!
Arthur P. Johnson

Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

I uploaded the giftcard money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?

Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
Exactly where do you see you need to 10.9 to get on Safari?

Whenever I play anything on Windows Media Player Classic, the middle mouse button does not work as a vertical scroll in firefox, but instead shows a horizontal scroll that does not scroll the web pages. How can I fix this problem?

Hi
I have a windows 7 and whenever I play anything on Windows Media Player Classic, the middle mouse button does not work as a vertical scroll in firefox, but instead shows a horizontal scroll that does not scroll the web pages. How can I fix this problem?
I hope that was clear.
Thnx

Hello kmanthie,
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
I worked on behalf of HP.

When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?

When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?

Did you reset your iPad like this: Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.

HT1849 I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?

I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?

It seems like alot of people are having this problem tonight. I dont know how to fix it but i hope apple fixes iTunes soon.

So, my phone won't connect to my mac computer when I plug the USB charger into my computer and then into my phone it won't charge or connect. How should I fix this?

So, my phone won't connect to my mac computer when I plug the USB charger into my computer and then into my phone it won't charge or connect. How should I fix this?

Test with another computer and another cable
To discover if the problem is eith the phone the cable or computer

Why when I press the command button and number two, yahoo comes up instead of the 'at' key? how can I fix the command shortcuts? help me please.

why when I press the command button and number two, yahoo comes up instead of the ‘at’ key? how can I fix the command shortcuts? help me please.

try pressing the shift and 2 key to get the @ symbol.
if that doesn't work for you - go to system preferences - keyboard and change it there.
good luck

Emails when i start firefox in all of my email logon i cannot automatically log they will stay signed in how can i fix this

HI when i start Firefox none of the sites [emails,Facebook etc.] that have ticked the stay signed in box will stay logged on and i have to click the OK button each time.
my question is how can i fix this
i have tried to reinstall and this did not work
i searched the options in Firefox
i cannot find out the right button to press that will solve my problem

-> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click '''Clear Now'''
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> When using the Location Bar, suggest: select "History and Bookmarks"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window
-> click the Favicon on SearchBar -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

HT1296 I have a problem synching calendar data between my iPhone 3GS iOS 5.1 & Outlook 2007 on MS7. The basic calendar is OK but the birthdays (little box icon) are a day early & cannot be changed to the correct date. How can I fix this?

I have a problem synching calendar data between my iPhone 3GS iOS 5.1 & Outlook 2007 on MS7. The basic calendar data transfer is OK but the birthdays (little box icon) are a day early & cannot be changed to the correct date. The birthday entries in my Outlook contacts have correct dates.How can I fix this?

The following peocess corrects the calendar entry:
edit the contact & change the birthday, save the change; edit the contact & change the birthday to the correct value, save the change again. The calendar entry then displays on the correct date. Alternatively as a temp solution I can just de-select the "birthdays" calendar which stops the icon being displayed.
Thanks for your advice, I think that it's n going to be a slow process to fix all the entries for not much return.

When I click on Firefox in recent days, there's a long delay and then I'm told to click on the simplified sign-on. How can I fix this?

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