When I close the CHM how do I get the application it was launched from to regain focus?

I am developing a CHM for an application that runs on
Windows. When I launch the Help (CHM) from the application, then
close the Help, I want the application that I launched the Help
from to regain focus. (I would expect this is what most people
would want to happen, and this is what happens with Microsoft
generated Help files.) However with my RoboHelp CHMs this does not
happen.
Does anyone know how I can fix this behaviour? Is there a
setting in RoboHelp that I need to change?
My R&D application developer has spoken with Microsoft
and they suggested the problem was with my RoboHelp CHM, they
suggested trying the following process with one of their CHMs and
then with one that I created using RoboHelp, and they are correct
in that my RoboHelp CHM is behaving differently. Here's the
procedure if you'd like to try it:
- Open a Windows Explorer window.
- Navigate to the c:\WINDOWS\Help folder (or equivalent on
your PC).
- Double-click on the iexplore.chm file. Note that the help
file opens up in a viewer window.
- Dismiss the viewer by clicking on the close button (X).
- Note that focus is returned to the Windows Explorer window.
Repeat the above experiment, but navigate to where you have a
RoboHelp CHM file. I find that when I dismiss the help viewer
window, focus is NOT returned to the Windows Explorer window. Do
you see the same thing with your RoboHelp CHMs? If not, what have
you set to cause the application that it was launched from to
regain focus?
I really appreciate any help you can give me in resolving
this issue.
Best Regards, Sharon

Hi Sharon
Hmmm, where exactly *IS* the focus in your tests after
closing the RoboHelp generated .CHM file? I just tested and saw the
same behavior regardless of whether it was a Microsoft .CHM or a
RoboHelp HTML created .CHM. Each time, the focus was returned to
Windows Explorer.
I do know that the manner in which your developers open a
.CHM can vary. For example, your developer can specify that a
particular tab have focus, such as the Index or TOC, while simply
double-clicking will result in the last opened tab being the active
tab.
Wish I had more to offer here, but I'm not seeing the same
behavior as you are. I do know there are some extended settings for
your window, but I'm doubtful that's the answer here.
Also, I'm not too sure how much stock I'd put in something a
Microsoft call center stated. Just the nature of call centers. Some
folks that staff them are good and skilled, some are a bit, shall
we say, lacking. This is truly "Luck of the draw".
Sincerely... Rick

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