When I go into More 4 Catch up TV I do not get the bar that allows you to pause, enlarge, scoll forward when I click onto a programme is this Firefow or More 4? Can you help me fix?

When I go into Channel 4 website to catch up on tv programmes on any of their channels I do not get the task bar to be able to pause, select point in programme to start from etc. Happens in both play and play in pop up. So if I play I can not make large screen.
Don't know where problem lies but others in house who acces same web site do not have this problem and I am the only one that uses firefox.
We all have different computers

That file might have moved to a different location on the server. I think you'll need to check with RefWorks support or your local IT department on why the install page links do not work.

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I'm not techinal so please bear with me. I don't have the bar that allows me to type in a website. I did have a few minutes ago. When I make the page full screen and move my cursor to the top of the page, the bar drops down and I can use it. help

I'm not techinal so please bear with me. I don't have the bar that allows me to type in a website. I did have a few minutes ago. When I make the page full screen and move my cursor to the top of the page, the bar drops down and I can use it. I've tried restarting my computer, didn't work. Help!

Well I figured it out, right click the arrow that makes the screen bigger and unclick the Hide Toolbar. I knew it couldn't be that hard.

When i press sync in iTunes my iPhone 4s does not get the my music how do i fix this

when i press sync in iTunes my iPhone 4s does not get the my music how do i fix this

no, and i have spent my entire spring break with a dead iphone 4s, no access to my iphone mail accounts, can't get into my text service app, and can't get into notes. oh yeah, all of my music is gone. thanks a bunch for this wonderful upgrade.
i am never upgrading again until i am sure all the bugs are out. this is a waste of my time and what's the use of having a cellphone if it only stays charged for two hours?
one of the apple forums said that iox is "expanvie" and gave us tips on how to lengthen battery life. i was already doing all that stuff. so it seemed to me that apple was just taking the stand that ios is just more "expansive." this is lipservice hogwash. if that is the case, then we need to get new phones with batteries strong enough to accommodate running these power apps and updates.
my iphone makes a **** good coaster though. right now i am just ready to start sending smoke signals!

TS1315 when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an unrecognizable format. It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic.

when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.

I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
However today I tried to download six photos.
None would download including several others for a total of 21 that would not download.
Since I had just installed a new powered hub and added three new external 4T hard drives, I got concerned that it was the hub. Then got really worried that I'd have problems with the data I have been backing up.
However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
(1) Put a fresh battery in the camera - same results
(1.5) Used a different port in the new hub - same results
(2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
(3) Tried again using the cable - still same error
(4) Changed cables - my husband has the same camera - still same error
(4) Put the card in his camera with his cable - still same error
(5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
(6) Moved the offending one image to the Trash while the card was in the card reader
(7) Put the card back into my camera and used my cable. iPhoto had no error and displayed the message there are no new photos.
Conclusion:
Not the camera
Not the cable
Not the hub
Must remove bad photo from the card
However, I have not had to do that before. I went through several imports on vacation when there was one bad image and just ignored it each time.
Any idea why this is happening now?
Thank you

When I try to Bookmark a new page, I do not get the "Page Bookmarked or Edit This Bookmark" window. I t does place the site into my bookmarks but I have to go to "organize" bookmarks in order to put it where it belongs.

When I try to Bookmark a new page, I do not get the "Page Bookmarked or Edit This Bookmark" window. I t does place the site into my bookmarks but I have to go to "organize" bookmarks in order to put it where it belongs.

How are you saving a new bookmark?
There 5 ways to save a new Bookmark in Firefox, the first 4 should offer to save the new bookmark in a folder:
1.
2. Right-click and select Bookmark this Page.
3. Bookmarks > Bookmark this Page
4. Double-click the Star that is on the right side of the Location bar.
4a. (A single-click on the Star will save the new Bookmark to the Unsorted Bookmarks folder, without opening the Edit this Bookmark dialog.)
5. Drag the website image in the URL bar into the Sidebar view of Bookmarks
or to the Bookmarks menu bar item and then into the drop-down or onto the Bookmarks Toolbar

I just got a HP Deskjet 2540 and when I try to print (direct print) from my iPad I get the message that the printer is busy

I just got a Hp Deskjet 2540 and when I try to print (direct print) from my iPad, I get the message that the printer is busy. Can anyone help?

Exactly what is the message you get and when. Presumably you are using IE9 to download the Firefox Installer file.
Try the site http://www.mozilla.org/en-US/firefox/all.html to download the latest Firefox version in the correct language.
* see also [[installing Firefox on windows]]

Icloud download is incomplete. When I load the control panel it only partially loads. I do not get the page that offers feature

icloud download is incomplete. When I load the control panel it only partially loads. I do not get the page that offers features. Also when I look in my Windows Programs it shows that the icloud program has loaded 80MB vs 42MB. Can someone pelase help

Uninstall iCloud and reinstall it (reboot in between)

TS3198 After doing the backup and restore how do you know if the phone is unlocked if you do not get the message: "Unlock Complete. Congratulations, your iPhone has been unlocked. To set up and sync this iPhone, click Continue."

After doing the backup and restore how do you know if the iphone is unlocked if you do not get the message: "Unlock Complete. Congratulations, your iPhone has been unlocked. To set up and sync this iPhone, click Continue."

If you don't get the message, your phone is NOT unlocked.

When I attempt to install a non-Apple app using a CD, I do not get the prompts that are supposed to occur automatically and can't find a way to make them start. I am installing Rosetta Stone.

When I attempt to install a non-Apple app - in this case Rosetta Stone - I do not get the prompts to follow after inserting the CD. I have searched for a way to activate them with no luck.

Rosetta Stone does make a Mac OS X compatible version of their software. You may be elligible for a crossgrade or a Mac version of their CD. Or you might need to consider installing Windows on your Mac, if the disc only has a .exe file.

When I changed computers, my IPAD did not get the apps that I had downloaded or purchased. It did get my calendar,music and related items.

When I changed computers, my IPADII did not get the apps I had purchased when synching. It did get themusic, calendar and related items. I tired Restore, but that did not work. what do you suggest?

I would try first in iTunes right clicking on your iPad and selecting "Transfer Purchases from iPad". This will add any new downloads from your iPad to your computer. Then click on the iPad and at the top choose Apps and make sure you have "Sync Apps" checked. I hope that helps.

While importing a CD into my iTunes library I kept getting the following error message- iTunes library cannot be saved- An unknown error occurred (-54). What does this error mean and what can I do about it??

While importing a CD into my iTunes library I kept getting the following error message- iTunes cannot be saved- An unknown error occurred (-54). what does this error mean and what can I do about it??

The CD I imported (in the above post) is now not in my iTunes library. Any help would be appreciated .

I had a new hard drive put in my computer and i can not get the apps that I paid for into my new hard drive........how do I go about this?

I need help getting back the apps that i purchased.........the app store states that they are installed but on my system they are no where to be found

Is the Mac App Store seeing them on an external drive or partition mounted?

HT204053 hi, I'm a pc user and have just created an apple id and password. I have also downloaded the icloud for pc, as I need to access an ical on there. When it comes to signing in with my apple id, I get the message that the apple id is valid but not a

Hi, I'm a pc user and am trying to access an ical via the icloud. This ical houses information about work etc and it is quite important that I can gain access to it. To that end I have created an apple id and password and downloaded the icloud for the pc. However , when I get to the sign in page and use my apple id, I get a message to the effect that my apple id is ok, but its no good for an icloud account/ or I dont have an icloud account. I've trawled thru lots of help pages and nothing points me in the right direction. I've been on this for over 3 hours today and getting nowhere....Can somebody please help, I'm starting to lose the will to live over this
Steve,
Devizes
Wiltshire

You must create the account using an Apple device, a Mac (Lion or greater) or an IOS device (IOS5 or greater). Having done that you will be able to sign in from your Windows machine.
FYI, iCal is an application that can display calendars from iCloud (and others) it is not a calendar itself, merely a calendar client. In Windows Outlook is the calendar client.

When creating a custom default user profile for an image, I get the error "A keychain cannot be found to store "safari" when a new user logs in for the first time.

My "profile" account works flawlessly with the exception of safari. I had copied the entire user template folder to the default location in OS X 10.10 and removed the entire keychain folder. However, whenever someone logs into the computer for the first time and opens Safari, they are greeted with the error message "A keychain cannot be found to store safari".

If you've just changed your login password in Recovery mode, follow these instructions. Otherwise, see below.
At some point, you may have reset your keychain to default in Keychain Access. That action would have caused your login keychain to be renamed.
Back up all data before proceeding.
In Keychain Access, delete the login keychain from the keychain list. Choose Delete References when prompted, not Delete References & Files.
Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/Keychains
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V), and press return. A folder will open. Rename the file "login.keychain" in that folder to something like "login-old.keychain". Rename the file "login_renamed_1.keychain" to "login.keychain". You can then close the folder.
Back in Keychain Access, select
File ▹ Add Keychain...
from the menu bar. Add back the file now named "login.keychain". If any of your needed keychain items are missing from it, also add back the file you named "login-old.keychain". I suggest you transfer any needed items from that keychain to the login keychain, then delete it. The transfers are made by drag-and-drop in Keychain Access. You'll need to enter your password for each item transferred.

Read directions and can not find tool bar that allows me to authorize my new computer

Bought a new computer and somehow I can not find where to authorize the computer on my account. Read directions and can not find the tool bar they mention.

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

When I go into More 4 Catch up TV I do not get the bar that allows you to pause, enlarge, scoll forward when I click onto a programme is this Firefow or More 4? Can you help me fix?

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