When I go to install the update - it says I don't have permissions to access some of the items, so cannot install. Ihave a MACBook Pro (new). Please help.

See above. When updating the newest version of Firefox - I go to drag the logo into my applications folder and it says "the operation cannot be completed, because you don't have permission to access some of the items". and it will not let the process continue. Can I fix this, so I can install the update?
I have a MAC Version 10.6.4 (it's practically brand new!)

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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I get this error code when trying to update from an older version of Firefox: The operation can't be completed because you don't have permission to access some of the items.

While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."
== installing ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.

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* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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I have been trying to update Firefox on my Mac desktop and laptop. When I complete the download and try to drag the icon to my applications folder, a message appears "this operation cannot be completed - you do not have permissions to access some of the items." I don't know what to do and would like to update my firefox, the version I am using is very old

Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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Hi
I am feeling VERY desperate!
After losing an external drive [dont ask....] -   I got another one : 2TB WD formatted properly [ OS extended journalled for mac ] ready for action to move my thousands of files and images and ppts in hundreds of folders across from the laptop to this drive because I travel a bit with the laptop and this is too risky not to back up at home.
But this message came up after starting on moving folders across [** and not straight away, sometimes after moving a folder when 4 of 6 gb of files across then the message comes up = very frustrating]:
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I am dragging mixed sometimes large complex folders to this os extended journalled external drive from my mac book pro OS 10.6.8 - it would take decades to move items one by one or even folder by folder and really confusing.
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I have been browsing google and find some people describing in CODE how they overcome this 'message'   .... but I [and I guess some other viewers of this in future & also in desperation] would need instructions for beginners.... to try this type of thing. I don't know any code.
How can this be happening - I feel ANGRY at APPLE !!!! for not posting easy fix instructions yet re; this, or better still updating software so it doesn't happen [ that I can find at least !!! ] .   There seem to be hundreds of people stuck with this stupid message and inability to back up their projects etc.
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hi Samberl
thanks a lot for the fast reply.
I was dragging folders from main folders on the laptop-desktop onto the external drive icon - to copy them across....
Your suggestion sounds very promising - I didn't know about 'cloning'.
Yes the idea is to backup the laptop -    I thought I would just move it all now, new - and then keep saving/dragging physically   across to the new drive myself each day or two...
Would this be the sizeof the internal hard drive = c.500 gb ?   =   under the HD icon on desktop is written :
" 499.76gb , 311.5 gb free "
I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
I have found CCC [carbon copy cloner] googling - looks good.
When CCC site says it backs up the hard drive - would this mean all my files [over 100 gb] that are mostly in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon, would all copy across successfully [wherever they are in the computer ] ?
thanks again, hope you can clarify these things and then I will go for it.
It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
Julie

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It is better to download a new copy of the Firefox program from:
http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
(your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose bookmarks or other personal data).
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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And for Firefox:
http://www.ehow.com/how_6874158_keyboard-working-certain-websites-firefox.html
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jsd2 wrote:
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When I go to install the update - it says I don't have permissions to access some of the items, so cannot install. Ihave a MACBook Pro (new). Please help.

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