When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that's titled 'Adobe Reader Quit Unexpectantly'. I work off of a MACBOOK Pro, version 10.9.2. I have
Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
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4 com.apple.ColorSync 0x96b8bfb8 ColorSyncCMMApplyTransform + 118
5 com.apple.ColorSync 0x96b3a1ad ColorSyncTransformConvert + 200
6 libCGCMS.A.dylib 0x9492ac04 ConvertImageGeneric + 690
7 libCGCMS.A.dylib 0x9492a944 CMSColorWorldConvertData + 33
8 libCGCMS.A.dylib 0x9492aef5 CMSTransformConvertData + 47
9 com.apple.CoreGraphics 0x9b6b9c91 CGCMSTransformConvertData + 56
10 com.apple.CoreGraphics 0x9b6b9c36 CGColorTransformConvertData + 201
11 libRIP.A.dylib 0x91c8acb5 ripc_AcquireFunction + 2033
12 libRIP.A.dylib 0x91c89fa8 ripc_DrawShading + 9462
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2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
4 com.adobe.AGM 0x01b61ea6 0x1b56000 + 48806
5 com.adobe.AGM 0x01b61e44 0x1b56000 + 48708
6 com.adobe.AGM 0x01b61ae4 0x1b56000 + 47844
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
3 com.adobe.Acrobat.framework 0x00edb04b 0x33000 + 15368267
4 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
Acrobat Support
Similar Messages
-
When printing from v10.1.3 or v9 from OSX Lion get Adobe Reader quit unexpectedly
When printing from v10.1.3 or v9 from OSX Lion get Adobe Reader quit unexpectedly
Click on the print button
get the Print screen
Click Print then get the error
Am able to print fine from other applications
Have tried uninstalling and restalling Adobe 10.1.3, downgrading to v9. reinstalling the printer driver.
Process: AdobeReader [2372]
Path: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 9.4.0 (9.4.0)
Code Type: X86 (Native)
Parent Process: launchd [220]
Date/Time: 2012-07-22 18:19:40.579 +1000
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 265926 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 6710821A-4F63-46E6-AD7A-75FB91C7B394
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014
VM Regions Near 0x14:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Application Specific Information:
objc[2372]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobeAGM 0x7e5f1824 PrintInstance::BuildEndPrintEvent() const + 84
1 AdobeAGM 0x7e5fa503 PrintInstance::NextPrintEvent() + 8157
2 AdobeAGM 0x7e5291f3 PrintSession::GetNextPrintEvent() + 151
3 AdobeAGM 0x7e529c60 _AGMPrintSessionGetNextPrintEventProc_GetNextPrintEvent(AGMPrintSession*) + 40
4 com.adobe.Acrobat.framework 0x8077def8 0x7fe0a000 + 9912056
5 com.adobe.Acrobat.framework 0x801d0749 AcroSecurityBailOutImpl + 2003525
6 com.adobe.Acrobat.framework 0x801d08eb AcroSecurityBailOutImpl + 2003943
7 com.adobe.Acrobat.framework 0x8004ffe0 AcroSecurityBailOutImpl + 428764
8 com.adobe.Acrobat.framework 0x800511fd AcroSecurityBailOutImpl + 433401
9 com.adobe.Acrobat.framework 0x7ffbaa3b CopiesPagesPDE_Prologue + 9523
10 com.adobe.Acrobat.framework 0x7ffbadce CopiesPagesPDE_Prologue + 10438
11 com.adobe.Acrobat.framework 0x7ffbb298 CopiesPagesPDE_Prologue + 11664
12 com.adobe.Acrobat.framework 0x7ffcc2ca CopiesPagesPDE_Open + 50672
13 com.adobe.Acrobat.framework 0x7ffcc495 CopiesPagesPDE_Open + 51131
14 com.adobe.Acrobat.framework 0x800066c5 AcroSecurityBailOutImpl + 127425
15 com.adobe.Acrobat.framework 0x80006852 AcroSecurityBailOutImpl + 127822
16 com.adobe.Acrobat.framework 0x80006a9b AcroSecurityBailOutImpl + 128407
17 com.adobe.Acrobat.framework 0x8018fe6e AcroSecurityBailOutImpl + 1739114
18 com.adobe.Acrobat.framework 0x801ffb92 AcroSecurityBailOutImpl + 2197134
19 com.adobe.Acrobat.framework 0x801ff925 AcroSecurityBailOutImpl + 2196513
20 com.adobe.Acrobat.framework 0x802e19ac AcroSecurityBailOutImpl + 3122344
21 com.adobe.Acrobat.framework 0x8001fa66 AcroSecurityBailOutImpl + 230754
22 com.adobe.Acrobat.framework 0x80020e3a AcroSecurityBailOutImpl + 235830
23 com.adobe.Acrobat.framework 0x80165925 AcroSecurityBailOutImpl + 1565729
24 com.adobe.Acrobat.framework 0x8016346a AcroSecurityBailOutImpl + 1556326
25 com.apple.AppKit 0x93d05fc5 -[NSWindow sendEvent:] + 7533
26 com.apple.AppKit 0x93c9f163 -[NSApplication sendEvent:] + 4788
27 com.apple.AppKit 0x93c30d11 -[NSApplication run] + 1007
28 com.adobe.Acrobat.framework 0x7fe0d28d RunAcrobat + 2557
29 com.adobe.Acrobat.framework 0x7fe0c9ce RunAcrobat + 318
30 com.adobe.Reader 0x00002e8b start + 2371
31 com.adobe.Reader 0x0000264a start + 258
32 com.adobe.Reader 0x00002571 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 libdispatch.dylib 0x98338e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9833785f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 5:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x9c9a7e81 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
4 com.apple.WebCore 0x91b97501 WTF::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 135
5 com.apple.WebCore 0x91b97454 WebCore::LocalStorageThread::threadEntryPoint() + 74
6 com.apple.WebCore 0x91b973b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 17
7 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
8 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b0a9c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b0a91f6 mach_msg + 70
2 com.apple.CoreFoundation 0x95c619da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x95c6ab04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x95c6a1dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x95c6a088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9c5d80c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
8 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 19:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 21:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 22:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9b0abbb2 __semwait_signal + 10
1 libsystem_c.dylib 0x97b4c7b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x97b4c558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x93e79816 -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
5 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
6 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
7 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 com.adobe.Acrobat.framework 0x804ff1fe AcroSecurityBailOutImpl + 5340410
2 com.adobe.Acrobat.framework 0x8041adf7 AcroSecurityBailOutImpl + 4405491
3 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
4 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7e5f17de ecx: 0x7e3f96ac edx: 0x00000001
edi: 0x7eac1420 esi: 0x01ab4228 ebp: 0xbfffdea8 esp: 0xbfffde60
ss: 0x00000023 efl: 0x00010286 eip: 0x7e5f1824 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000014
Logical CPU: 0
Binary Images:
0x1000 - 0x2fff +com.adobe.Reader (9.4.0 - 9.4.0) <8CEEE461-DF9E-46F5-816E-71DE8564A551> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
0x60000 - 0x61fff +com.adobe.eulaframework (??? - 1.0) <8AFCE794-4DCF-41B8-9D0F-30311D7BEB92> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
0x2000000 - 0x210dfe7 +AdobeACE (??? - ???) /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACERight. After almost a day I finally sorted the problem.
Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer. I then rerpaired persmissions. I then re-installed Reader. Same problem "Internal Error"!!
So, I re-created another Admin account and opened Reader. No problem. After clicking accept licence it opened up with a question to make default or not. After this I hunted through every folder and found that Under 'User/Librarary/Application Support/Adobe' there was an Acrobat folder. When I checked the account I normally use there wasn't, and never was?? So I copied pasted a copy of the Acrobat folder into the same location on the non working account and all is fine.
Problem for me is, why did this happen? I wasted almost a day on this. Is it a problem with the installer, the Macbook or Permissions. I checked permissions and they are identical to those on the spare Admin account. So why did the installer not create the Acrobat folder on the main account from where it was installed? Reason it concerns me is with regard to updates. Will they also screw up?
I'll try to explore further as times goes on but for now I have to say I've had enough of Acrobat and Lion for one day. "It just works". Really??? -
Adobe Reader quit unexpectedly
I downloaded Adobe Reader 8 onto my Mac OS X version 10.4.10. Whenever I try to open a pdf file or try to open Reader I keep getting the message: The application Adobe Reader quit unexpectedly.
I tried going back to an older version of reader but get the same message.
Can someone please help. Please keep suggestions as simple as possible as I'm not very computer literate when it comes to troubleshooting.
Thank you. Thank you. Thank you.I notice there is no response to this. Just wondering if you figured it out because I am running into the same problem. Thanks
-
Adobe reader quits unexpectedly on Mac OS Yosemite.Tried reinstallation. No relief.Any way out
I am using a 13 inch Mac book pro running Yosemite.
Adobe reader quits unexpectedly.
Tried reinstalling Adobe Reader, issue still continues.
Any way out.
Hoping for a reply.
Thanking you in advance.
Dr.AnandBarbara, Thanks very much taking the time to respond to my posting. Your input and directions were just what I needed.I accessed the print settings in the pull down menu, setup the print options including the color profile for Elements and the Printer to sRGB, and printed my picture. This resolved all the invalid color problems I was having, but I did notice that there was a hint of magenta overall in the picture. I had read an article that said to use Canon Color Matching instead of Color Sync to prevent that but I couldn't make that change in the pull down menu. I tried in the Presets dialog box but that didn't appear to be possible. Should I make that change as well?
Also, in my travels through Elements 13 I notice under Edit->Color Settings that there were options for No Color Mgmt, Optimize for Screen, for Printing, or ability to chose one or the other (real time I assume). How do those options fit into this scenario?
Thanks again -
How do I get my videos to upload from my sony handy cam when I get the message The following file could not be imported. The file is in an unrecognized format. I am using a macbook pro version 10.9.3, I have 411 gb free space, it worked before I downloaded the latest update for iphoto.
You may be able to download and install the update from here: Digital Camera RAW Compatibility 6.01
If I upgrade to Yosemite will I be forced to go to the new Photos program
No. After upgrading (and of course make a back up first) you will need to update iPhoto to v9.6.1 (you won't be able to do this prior to upgrading). Here's how:
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Photos is v1 of a new app, as yes it's not as mature as iPhoto. It uses a different technology for working with external editors. That requires Adobe to write an extension to let it hook into the new app. Not done yet, neither has anyone else.
Going forward: iPhoto will run on OS 10.10., but there is no guarantee for subsequent versions of the OS. You might want to factor that into your anger term thinking. -
When I open lightroom I get an error message that says it needs to quit...???
When I open Lighroom I immediately get an error message that pops up that says 'Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches.' When you click ok the box goes away and windows attempts to fix the problem. Then I get a second error box that days the programme has stopped working and windows will notify me if a solution is available. I have tried restarting and updating the computer. I have checked that I have the most up-to-date Lightroom (version 5.7.1). I don't want to uninstall to redownload the software as I have 'work in progress' that I haven't exported yet.
Help please!Delete the Preview Cache folder. It is in the same folder the catalog is in. Usually in your UserName folder.
-
I can't use acrobat XI at all, so ive resorted back to plain Reader X even though I pay for the Acrobat Pro. I have a new Samsung laptop with 6GB dual drive RAM and Windows 8.1 - 64 bit. That should be enough to run Acrobat
Hi Ryan ,
Please follow the below mentioned steps and see if that helps.
Delete all the files from following folders:
C:\ProgramData\Adobe\SLStore
C:\Program Files (x86)\Common Files\Adobe\SLCache
And, delete all files from following folder except cache.db
C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Launch the product and activate again with new serial number
Or you can try these as well .
Please disable protected mode and try.
Disable Enhanced Security option.
If possible, Uninstall and re-install Acrobat.
Regards
Sukrit Dhingra -
Adobe Reader quit unexpectedly. Please help
Hi guys,
I sure hope you can help as I am really worried at the moment. I have exams coming up and now I am unable to open pdf files!
What happened was that I wanted to try Acrobat, so I downloaded a trial version. I then uninstalled it, and apparently must have messed up something. I used the OmniDiskSweeper application to uninstall it.
I am on a Mac.
I get this crash report after opening (it wont open, the application bounces 10 times and then the crash report appears)
Please help me!
Thank you for anyone reading this ...
Update: I did try to uninstall Adobe Reader, too, and then reinstall a fresh version. Did not help at all.
Process: AdobeReader [392]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [145]
Responsible: AdobeReader [392]
User ID: 501
Date/Time: 2014-04-08 22:53:43.899 +0200
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 2D8EE4AA-0E87-CF73-BA7F-D98198D8AEFB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000000dd196eb
VM Regions Near 0xdd196eb:
mapped file 000000000da50000-000000000da6d000 [ 116K] rw-/rwx SM=COW /private/var/folders/*
--> mapped file 000000000da6d000-000000000dd88000 [ 3180K] r--/rwx SM=COW /Library/Fonts/KozGoPro-ExtraLight.otf
mapped file 000000000e6ff000-000000000f391000 [ 12.6M] r--/rwx SM=COW /Library/Fonts/Hiragino Sans GB W3.otf
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libFontParser.dylib 0x996731ed ReadByteInc(MDataReference&) + 28
1 libFontParser.dylib 0x9967347c TCFFFontSetInfo::GetIndexedArrayOffset(MDataReference&, TCFFArrayInfo const&, unsigned int) const + 140
2 libFontParser.dylib 0x996732e6 TCFFFontSetInfo::GetArrayInfo(TCFFArrayInfo&, unsigned int) const + 142
3 libFontParser.dylib 0x99673f1d TCFFFontInfo::EnumerateFontDict(DictID, void*, bool (*)(unsigned char const*, unsigned short, short, void*)) const + 1003
4 libFontParser.dylib 0x99673a1a TCFFFontSetInfo::GetFontDictInfo(TCFFArrayInfo const*, unsigned short, TCFFFontDictInfo*) const + 348
5 libFontParser.dylib 0x9967623d TCFFCIDParsingContext::ParseCFFCIDFontDicts(TType1CFFDescriptor const&, unsigned short&) + 1247
6 libFontParser.dylib 0x9967587e TCFFCIDParsingContext::ParseCFFCIDdata(TType1CFFDescriptor const&, EndianScalar<short, (EEndianness)0> const*, bool) + 412
7 libFontParser.dylib 0x996749c8 TSFNTOpenTypeCIDFont::TSFNTOpenTypeCIDFont(TSFNTData const&) + 558
8 libFontParser.dylib 0x996746fc TOpenTypeCIDDataForkFont::TOpenTypeCIDDataForkFont(TFileDataSurrogate const&) + 48
9 libFontParser.dylib 0x99665b87 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3759
10 libFontParser.dylib 0x99664769 FPFontCreateFontsWithPath + 214
11 libCGXType.A.dylib 0x9bb701f9 create_private_data_with_path + 26
12 com.apple.CoreGraphics 0x90faa8de CGFontCreateFontsWithPath + 44
13 com.apple.CoreGraphics 0x90faa49a CGFontCreateFontsWithURL + 416
14 com.apple.CoreGraphics 0x9126731a CGFontFinderCreateFontWithPlatformFont + 76
15 com.apple.CoreGraphics 0x911e7ae9 CGFontCreateWithPlatformFontAndVariation + 44
16 com.apple.CoreGraphics 0x911e7ab8 CGFontCreateWithPlatformFont + 25
17 com.apple.CoreText 0x99e74582 TFont::InitDescriptor(unsigned long, __CTFontDescriptor const*) + 150
18 com.apple.CoreText 0x99e747f4 TFont::TFont(unsigned long, float, CGAffineTransform const*, __CTFontDescriptor const*) + 40
19 com.apple.CoreText 0x99e6f3f4 CTFontCreateWithPlatformFont + 113
20 com.adobe.CoolType 0x023fd328 0x2281000 + 1557288
21 com.adobe.CoolType 0x0228f419 0x2281000 + 58393
22 com.adobe.CoolType 0x0228f2c6 0x2281000 + 58054
23 com.adobe.CoolType 0x024017f2 0x2281000 + 1574898
24 com.adobe.CoolType 0x02401bce 0x2281000 + 1575886
25 com.adobe.CoolType 0x0235f16a 0x2281000 + 909674
26 com.adobe.CoolType 0x0235f685 0x2281000 + 910981
27 com.adobe.CoolType 0x022ce545 0x2281000 + 316741
28 com.adobe.CoolType 0x023bd520 0x2281000 + 1295648
29 com.adobe.CoolType 0x0236e1af 0x2281000 + 971183
30 com.adobe.CoolType 0x0236e114 0x2281000 + 971028
31 com.adobe.CoolType 0x023bd40b 0x2281000 + 1295371
32 com.adobe.CoolType 0x023071b3 0x2281000 + 549299
33 com.adobe.Acrobat.framework 0x0032514e 0xf7000 + 2285902
34 com.adobe.Acrobat.framework 0x003250cf 0xf7000 + 2285775
35 com.adobe.Acrobat.framework 0x00c6ac43 0xf7000 + 12008515
36 com.adobe.Acrobat.framework 0x0011e66a 0xf7000 + 161386
37 com.adobe.Acrobat.framework 0x0011e413 0xf7000 + 160787
38 com.adobe.Acrobat.framework 0x0010aa53 0xf7000 + 80467
39 com.adobe.Acrobat.framework 0x00105b3e 0xf7000 + 60222
40 com.adobe.Acrobat.framework 0x00104f86 0xf7000 + 57222
41 com.adobe.Acrobat.framework 0x00104a22 0xf7000 + 55842
42 com.apple.Foundation 0x9ade8732 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
43 com.apple.CoreFoundation 0x939b65a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
44 com.apple.CoreFoundation 0x9389817b _CFXNotificationPost + 3435
45 com.apple.Foundation 0x9add721f -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
46 com.apple.AppKit 0x918f75b5 -[NSApplication _postDidFinishNotification] + 367
47 com.apple.AppKit 0x918f7255 -[NSApplication _sendFinishLaunchingNotification] + 239
48 com.apple.AppKit 0x918f3b84 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
49 com.apple.AppKit 0x918f3471 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
50 libobjc.A.dylib 0x948e9304 -[NSObject performSelector:withObject:withObject:] + 77
51 com.apple.Foundation 0x9adf747a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
52 com.apple.Foundation 0x9adf6fb1 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
53 com.apple.Foundation 0x9adf6dbb _NSAppleEventManagerGenericHandler + 218
54 com.apple.AE 0x9bd75b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
55 com.apple.AE 0x9bd44ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
56 com.apple.AE 0x9bd44dce aeProcessAppleEvent + 318
57 com.apple.HIToolbox 0x95bc1591 AEProcessAppleEvent + 55
58 com.apple.AppKit 0x918ef188 _DPSNextEvent + 1089
59 com.apple.AppKit 0x918ee8b0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
60 com.apple.AppKit 0x918e119c -[NSApplication run] + 727
61 com.adobe.Acrobat.framework 0x00103ee5 0xf7000 + 52965
62 com.adobe.Acrobat.framework 0x001029b7 RunAcrobat + 307
63 com.adobe.Reader 0x000eeed5 main + 91
64 com.adobe.Reader 0x000eee71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b96e992 kevent64 + 10
1 libdispatch.dylib 0x9be018ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9be01546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9b96e046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99613dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99617cce start_wqthread + 30
Thread 3:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9b96db76 __semwait_signal + 10
1 libsystem_c.dylib 0x96cf9fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x96cf9e62 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x91b63a4c -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation 0x9ae40f0e -[NSThread main] + 45
5 com.apple.Foundation 0x9ae40e66 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
7 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
8 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a84c682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a84c8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a818cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x01abf4dc 0x1abd000 + 9436
7 com.adobe.ACE 0x01abf441 0x1abd000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a8192ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a84c682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a84c8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a818cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x01abf4dc 0x1abd000 + 9436
7 com.adobe.ACE 0x01abf441 0x1abd000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a8192ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a84c682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a84c8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a818cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x01abf4dc 0x1abd000 + 9436
7 com.adobe.ACE 0x01abf441 0x1abd000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a8192ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01c26f67 0x1c1b000 + 48999
4 com.adobe.AGM 0x01c26ea6 0x1c1b000 + 48806
5 com.adobe.AGM 0x01c26e44 0x1c1b000 + 48708
6 com.adobe.AGM 0x01c26ae4 0x1c1b000 + 47844
7 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
9 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01c26f67 0x1c1b000 + 48999
4 com.adobe.AGM 0x01c26ea6 0x1c1b000 + 48806
5 com.adobe.AGM 0x01c26e44 0x1c1b000 + 48708
6 com.adobe.AGM 0x01c26ae4 0x1c1b000 + 47844
7 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
9 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01c26f67 0x1c1b000 + 48999
4 com.adobe.AGM 0x01c26ea6 0x1c1b000 + 48806
5 com.adobe.AGM 0x01c26e44 0x1c1b000 + 48708
6 com.adobe.AGM 0x01c26ae4 0x1c1b000 + 47844
7 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
9 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0dd196eb ebx: 0x00000000 ecx: 0xbff0d690 edx: 0x0006e711
edi: 0x996731de esi: 0xbff0d8ac ebp: 0xbff0d628 esp: 0xbff0d600
ss: 0x00000023 efl: 0x00010206 eip: 0x996731ed cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0dd196eb
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xee000 - 0xeefff +com.adobe.Reader (11.0.06 - 11.0.06) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0xf7000 - 0x1962fe7 +com.adobe.Acrobat.framework (11.0.06 - 11.0.06) <68A78DA9-C6AF-3CAC-A5CC-FF710C00BE69> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1abd000 - 0x1c0ffe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1c1b000 - 0x21f0ff7 +com.adobe.AGM (AdobeAGM 4.28.134.1 - 4.28.134.1) <4EE50823-6517-3CEE-8154-05D8AE487BE8> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x225c000 - 0x227aff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2281000 - 0x257effb +com.adobe.CoolType (AdobeCoolType 5.11.135.1 - 5.11.135.1) <36BDB79D-825C-3144-88D5-D9A26F756621> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x25b1000 - 0x25c9ff7 com.apple.ScriptingBridge (1.3.1 - 63) <6A12D8A2-A60D-3304-B3A8-DFE3901CC94A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x3e98000 - 0x3ebdff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x3ed2000 - 0x3eddffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x3f4a000 - 0x3f4bffd com.apple.textencoding.unicode (2.6 - 2.6) <27946D57-CEFB-3EF1-B124-4A39D2621738> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8a93000 - 0x8aa5ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x8b77000 - 0x8b85fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x8fe82000 - 0x8feb4417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x9096c000 - 0x90a4fff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib
0x90a50000 - 0x90a58fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x90a59000 - 0x90b45ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
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0x9b528000 - 0x9b52dfff com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility
0x9b52e000 - 0x9b583ff3 com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9b5e7000 - 0x9b955fff com.apple.MediaToolbox (1.0 - 1273.49) <236C702F-BC87-3255-A8B3-C7B2C597DBCA> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9b956000 - 0x9b973ff4 libsystem_kernel.dylib (2422.90.20) <C823B3BD-F818-3D7A-9FB7-9BDE00E2BEA1> /usr/lib/system/libsystem_kernel.dylib
0x9b974000 - 0x9b9b2ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9b9b3000 - 0x9bb15ff3 com.apple.CFNetwork (673.2.1 - 673.2.1) <6EA58F7C-35E9-37BF-A6B4-7DDB83A6B432> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9bb18000 - 0x9bb6dfff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x9bb6e000 - 0x9bb6efff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9bb6f000 - 0x9bb72ffa libCGXType.A.dylib (599.20.11) <8824B66A-D235-3163-808D-8B98F69304CD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9bb73000 - 0x9bbcfffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x9bbd0000 - 0x9bc0dffb libGLImage.dylib (9.6) <EAC640A8-CD71-3AB2-9918-21CACCBCCB0D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9bc0e000 - 0x9bc7cffb libType1Scaler.dylib (112.1) <8DF02425-1C46-3B86-9E02-71F8D13FF3B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x9bc7d000 - 0x9bce8ff9 com.apple.Heimdal (4.0 - 2.0) <D26F2F4D-5FD4-3FBF-A28C-1E8215C5ACA1> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9bce9000 - 0x9bd39ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x9bd3a000 - 0x9bd98ffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x9bd9c000 - 0x9bda7ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9bda8000 - 0x9bda8fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9bda9000 - 0x9bdfdfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9bdfe000 - 0x9be16ffd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x9be17000 - 0x9c384fff com.apple.QuartzComposer (5.1 - 319) <77419C8D-B822-3649-BBB4-2CF0F0993E9A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <3153973E-B2A9-3D17-B99B-31E53EC5B0F8> /SystI notice there is no response to this. Just wondering if you figured it out because I am running into the same problem. Thanks
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The application Adobe Reader quit unexpectedly
We have version 9.1.1 installed on iMacs & MacBooks running MacOS 10.5.7. Every time it is launched, it runs for a few moments and then quits with the MacOS error message above. I'd appreciate members ideas please.
Brian Bowell
ICT Support
Berkley School.
Hamilton, N.Z.I found a solution to this issue for Network Users running 10.5.6 from another post in the forums
1. Log in as a Network User
2. Go to Macintosh HD /Users/Shared/
3. If you are on an Intel based Mac create a folder in /Users/Shared/ named 9.0_x86 if you are on a Mac that is a G5/G4 create a folder named 9.0_ppc
At this point you should have created either
/Users/Shared/9.0_x86/
/Users/Shared/9.0_ppc/
4. Go to ~/Library/Application Support/Adobe/Acrobat/ and trash the 9.0_x86 or 9.0_ppc folder contained within
5. Go to Applications/Utilities/ and open Terminal
6. Enter one of the following into the Terminal
If you are on an Intel based Mac enter
ln -s /Users/Shared/9.0_x86 ~/Library/Application\ Support/Adobe/Acrobat
If you are on a G5/G4 Mac enter
ln -s /Users/Shared/9.0_ppc ~/Library/Application\ Support/Adobe/Acrobat
7. Open up Acrobat 9 and it should work!
What this does is create a symbolic link on the network location to the folder we created in the Shared which resides on the hard disk so the Organizer90 file doesn't stall during creation. -
Adobe reader quits unexpectedly on my macbook pro
I have never had a problem till this week & I need to be able to get into my books for school. My version of Mac is OSX 10.9.2 Below is the error msg.
Tank you[Moved to the Adobe Reader (desktop) forum]
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Adobe reader quits unexpectedly on yosemite ,even after reinstallation
I am using a 13 inch Mac book pro running yosemite.
Adobe reader 11.0.10 quits unexpectedly.
Tried deleting and reinstalling, no use.
Any way out.
Hoping for a reply.
Dr.Anand[Moved to the Adobe Reader (desktop) forum]
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I have a new computer with windows 7. I downloaded the mozilla and the update.. now my pages do NOT load completely. the page banner but not the content. or it takes a really long time. When it will not load it say the try again.. and i reload a number of times to get it to load... HELP ME!!
I will include an example below... in the URL blank.
This includes Yahoo and Google...
occasionally it says ...
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
@
As doug says EPS doesn't support any transparency. The fade out you are using is a transparency effect. Use PDF 1.4 or above to display the transparency properly.
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'New Icloud Terms and Conditions' window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months. When I click, 'view terms' it takes me to my Icloud section in settings, but the terms don't pop up. I plugged it into my iTunes to see if it would pop up, but that didn't work either. My phone is updated, and I'm pretty sure I already accepted the new terms and conditions on the last update a few months back.
Hi munaxnight,
If you are having issues with your iPhone continuing to ask you to accept terms and conditions, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L -
I am trying to download latest version of Itunes and Safari, and I get an error message that my signature is invalid. Help?
I am trying to download latest version of Itunes and Safari, and I get an error message that my signature is invalid. Help?
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