When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can is the the firefox button on the t

When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can see the the firefox button on the top left corner, when I go to it the drop down list drops and there is no text, if I move down the drop down I hit where there is a slide out in that drop down and no text is there. So, to start in safe mode you need to go to the firefox button, and click on start in safe mode. I can't See safe mode or click on anything were safe mode should be.

hello, close all firefox windows & hold the shift-key while opening firefox in order to launch it in safemode. in the first dialog just choose "continue in safemode" and go to firefox > options > advanced > general. in there disable hardware acceleration, restart firefox normally again and see if this has changed anything.
also see [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]

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HT1267 When I sinc my IPhone to my computer or ICLOUD it mixes my pictures in my folders, scenery with family for example, what can i do to change that

When I sinc mi IPONE WITH MY COMPUTER, it always mixes my pictures, for example, puts scenery in with family and so on, what can i do ?

What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

I downloaded the new iphoto to my macbook pro. Now when I open it, there is a message telling me that "your photo library is damaged or unreadable and cannot be opened. Please restore from a backup." What do I do I had 16,000 pictures.....PLEASE HELP!!!!!

Try download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

When I'm looking at my recent text messages on my phone, and I'm on the screen where I see a list of people I have texted. I click on a name to open up the conversation, however it is blank and doesn't show the conversation eventhough we've been tex

when I'm looking at my recent text messages on my phone, and I'm on the screen where I see a list of people I have texted. I click on a name to open up the conversation, however it is blank and doesn't show the conversation even though we've been texting back and forth the day before. So my question is how can I see the conversation?

Try the following procedure:
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

When I open itunes theres a message and then closes

When I open Itunes there's a message that says unknown error -45054 and the only option is to click okay and when I do it closes, why is that happening and what can I do to stop it. I'd appreciate any help

Open the iPhoto Library package as shown in this screenshot:
Look for a folder named "Importing" or "Import" (not Auto Import) and move it to the Desktop. Launch iPhoto and see if the message is gone. If it is look in that folder and see if the image file(s) in there are any you want to preserver. If so import them from the Desktop.
OT

I want to copy my iPhoto library to an external drive but I cannot find the folder on my Mac Air. When I open Finder there is no Picture folder showing so I cannot find the iPhoto library.

I want to copy my iPhoto library to an external drive but I cannot find the folder on my Mac Air. When I open Finder there is no Picture folder showing so I cannot find the iPhoto library.

Choose Go to Folder from the Finder's Go menu and provide ~/Pictures/ as the path. If that doesn't work, control-click a photo in iPhoto, show it in the Finder, and Command-click the folder's name in the window's title bar to find the path.
(112151)

HT1420 when i open Itunes there is no where that says authorize my computer help???

When I open Itunes there is no where that says Authorize my computer Help?????

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

HT1420 I am trying to authorize my new computer so I can download my previous purchases from the cloud. It says to open iTunes and select Authorize My Computer, but when I open iTunes there is no STORE menu. Can anyone help?

I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud. It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu. Can anyone help?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(85933)

HT1206 When i open itunes there isnt an option to authorize computer.

I'm having truoble authorizing my computer. I followed the instructions, but when i open itunes there isnt an option under "store" to authorize computer. What do I need to do?

Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(80714)

When I open Google there is a space in the middle of the screen to type in what I need to search but I cannot find anything similar to that in Firefox.

When I open firefox where do I type what I am looking for; similar to how Google has it in the middle of the screen. Where do I type in the words. So frustrating that something so simple is not easily found and your 'tour" did not show this. At this point, I do not like firefox.

What is the home page and have you set to show the home page on startup?
*https://support.mozilla.org/kb/How+to+set+the+home+page
You can set the homepage to the build-in about:home page if you want a page with a search bar.

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I bought an ebook but when I try to download it I receive a message stating 'Adobe reader could not open .....acsm because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wa

Can anyone assist me? I keep receiving this message when I download my ebook ''Adobe reader could not open .....acsm because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't decoded).'
Much appreciated

I think you should ask in the Digital Editions forum, Adobe Digital Editions

I have an iPhone and use Roadrunner as my email server. When I open RR it gives me 4 choices, inbox, drafts, sent and trash. I would like to add saved, how can I do this. I contacted RR and they said it is an Apple problem to solve.

I have an iPhone and use Roadrunner as my email server. When I open RR it gives me 4 choices, inbox, drafts, sent and trash. I would like to add saved, how can I do this. I contacted RR and they said it is an Apple problem to solve.

Roadrunner is POP email, and the feature you are looking for
is a function of IMAP email. Roadrunner has not announced
any plans to make IMAP available. If this is important to you,
get a gmail account (which can be setup as IMAP) and configure
your Roadrunner account to automatically forward emails to the
gmail account.

Windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....aaahhh

windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....as itunes does not pick up the phone I have connected anymore. My ipod synchs fine still and thats over 6 years old!

Hi rubicon7,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
Have a great day!
- Judy

When I try to open a PDF downloaded from Adobe DC I get an error message:Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email

When I try to download a PDF from Adobe DC, I get an error message: "Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
I am using a Macbook Pro, OSX 10.9.5, Safari browser. Previous versions of Adobe Acrobat have worked fine for years.
WGC

What's the name of the file you are attempting to open? Is it "ScreenFlow_4.5.2.dmg"? If it is the correct name then the message is correct and you are attempting to open a file with DMG files extension and not one with a PDF file extension. Adobe Reader opens PDF files an not any other file type.

When I open FF there is no text displaying(menus, content, etc.), and most of the window is blacked out. For example... I can is the the firefox button on the t

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