When I open up a new tab on firefox, the bar shows that the tab is there, but when I click on it, it is the same page as what I have before. When I try to change the page on the "new tab" the original tab changes. Why does this happen and how do I fix it?

This problem is even occuring as I type this information. I tried to click a "show details" button and it didn't work. The tab "opened" but I couldn't get the page to switch to the tab after clicking on it.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in [[Safe mode]]:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Similar Messages

Lately when I sync certain albums to my iPhone, the tracks are duplicated one behind the other so that I have to listen to each song twice. Why does this happen and how can it be fixed?

Lately when I sync certain albums to my iPhone, the tracks are duplicated one behind the other so that I have to listen to each song twice. Why does this happen and how can it be fixed?

Very strange behavior. Don't entirely give up on the "Manually Added Items" category ... I have seen things magically appear there even after I've checked and seen nothing there. I think things got real quirky when Apple released iCloud ... I don't remember extra copies of purchases lingering on my iPhone once transferred to my library before that. Sure, if I bought an album directly to my iPhone it would stay on there even after I sync to my library, but if I deleted the album from the iPhone it stayed deleted. Now it seems that there are some phantom copies that come and go with no explanation.
jcburbank wrote:
I've tried deleting the album from both the phone and from iTunes and then redownloading them to both and the same problem occurs.
If you're re-downloading an album to iTunes and your iPhone, that may perpetuate the problem. What happens if you completely delete every copy of the album, then just download to your iTunes library and then sync the album to your iPhone from your library? That should put only one copy on your iPhone.
A few other things to try:
1- Completely sign out of your Apple account on your iPhone, then re-sync to iTunes, then sign into your account on your iPhone again. Maybe throw in a Reset or at least a power OFF/ON somewhere in the middle.
2- Go to Settings/ General/ Usage, then select Music and when you see All Music, swipe your finger across it and tap the Delete button. Before doing anything else, Reset your iPhone. This does not actually delete your music, but seems to clear up some cobwebs left behind (people use this technique to reduce "Other" that swells up over time).

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

If you really do have a Mid 2013 Mac Air model then it is still in warranty, as the standard Apple warranty is one year from date of purchase. So take it into an Apple store and have it diagnosed and fixed under the warranty. There is some type of hardware problem that only Apple can fix.

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

I recently saved my contacts in iCloud and now all of my contacts are on my daughters phone. I only wanted them saved to my PC. Why did this happen and how can I fix it? Is it because she downloaded the update to her phone?

Your daughter must have signed into your iCloud account, perhaps when she updated her phone. You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
To fix this you would need to migrate her phone to a separate iCloud account. To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone. This only deletes the account from her phone, not from iCloud; it won't effect your device(s). When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone. If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete. Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account.

TS4062 when i sync my iphone a large portion of my music does not download but rather stays in the cloud. then i must download it from the cloud. why does this happen and how can i stop it from happening

every time that i sync my iphone with a cord to my imac some large portion of my music is placed in the cloud so that i must down load it from the cloud. this includes music that i have purchased on itunes and other music. it seems random.
why does this happen? is it a setting? i want to stop it. and music that w

It was gift back in September. You can follow the instructions in the link below to remove them:
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases - Apple Support

When I want to update my app a different account comes up now. Wierd. It's the family plan owners id...why is this happening and how do I fix it?

Upon wanting to update some of my apps, I now get prompted to login with the owner of the family plans login.
I have my own account attached to this phone. Why is this now happening and how do I return it to update my apps with my login ID?

Did you by chance accidentally purchase these app with the different account?
Because all apps are tied to the apple id that was used to purchase it.
You can also check settings - appstore - apple id - if it isn't your id, log out and log in with your id.

Can't access songs in iTunes. There are exclamation marks on about half of my library. When I try to play them I get: "Can't find the file" notice and iTunes asks me to locate each song. Why is this happening and how can I fix it?

I had not opened my iTunes in weeks. When I opened it today, most of the songs in my library had exclamation marks beside them and when I clicked on them got the message: "the song could not be used because the original file cannot be found", then asks me if I want to locate it. When I press "locate" tab I am led to iTunes folders and have to hunt around for the song. Some songs I can't find in the folders. Any ideas as to why this is happening and what I can do to fix it?
Help would be much appreciated.
Thanks.
PE

The problem of tracks becoming de-linked between iTunes and the music files in your iTunes music folder happens for different reasons - this seems to come up fairly commonly in this forum.
The solution can be to locate each song in the iTunes library, as you mentioned - or, but wait, before I get to that...
trouble finding the original track in your iTunes music folder? maybe look for it under compilations, or if not using the 'group compilations preference' then look in the folder under the songs artist name, but what song artist name iTunes uses depends on what you have in the metedata tag spot for album artist or song artist. Any varyation in artist name spelling, in the menu item 'get info' metadata for any selected individual track will cause iTunes to create that as a separate artist folder in the library, even names like 'various' or any difference at all (even the word 'the' can change where in your iTunes music folder a track gets placed by iTunes). You can try to use the finder function of find file (finder munu item outside of iTunes) to locate hard to find items.
Back to how to re-link any de-linked tracks .
There may be scripts that can help re-link de-linked music files - or, at least provide you a list of such files, Scripts are easy to install and use...
at Dougs Scripts, there is one called iTunes Track CPR that might work
http://dougscripts.com/itunes/scripts/ss.php?sp=itunestrackcpr
or, if you just want a list of de-linked tracks, go to
http://dougscripts.com/itunes/
and find the script called List MIA's, this will create a text file listing all de-linked tracks
if you review the thread at
https://discussions.apple.com/thread/3633708
also the thread at
https://discussions.apple.com/message/17513078#17513078
you may find more insight into dealing with this kind of issue there, although some of that thread may not apply to your case, aspects of it might help.
Good luck.

I always want google classic, but sometimes i get google beta or google security (or whatever, can't remember its name) when i don't want it. why does this happen and how can i set google classic as the default?

google is my default on the home page. But when i ask for google or simply open firefox, i sometimes get google beta or google security (or whatever its name is) instead of google classic. I just want google classic. How can i set it as my default. (I have a desk top computer, use firefox, and this never happens.)

Why Apple can't undo its mistake?
Whose mistake? The source of the problem:
I was required to enter my recovery key. Now, there begins that huge flaw. I've forgotten it (I know it was my responsibility to remember it).
If you had just taken the simple steps of storing your recovery key as Apple tells you to when you set it up, none of this would've happened.
As it clearly states in the FAQ on 2-step verification: http://support.apple.com/kb/HT5570
After you turn it on, there will be no way for anyone to access and manage your account at My Apple ID other than by using your password, verification codes sent your trusted devices, or your Recovery Key. You must be responsible for:
Remembering your password.
Keeping your trusted devices physically secure.
Keeping your Recovery Key in a safe place.
If you lose access to two of these three items at the same time, you could be locked out of your Apple ID account permanently.
In addition, with two-step verification turned on, only you can reset your password, manage your trusted devices, or create a new recovery key.
Apple Support can help you with other aspects of your service, but they will not be able to update or recover these three things on your behalf.
If you aren't responsible enough to do that, you should not have turned the optional security feature on.
This is your fault, not Apple's.

My mac repeatedly reflows the screen and all the open file windows. why is this happening and how do I fix it? it happens while using Adobe InDesign 3.

this happens from time to time and I think in the past I have done a restart to make it stop. it's possible it only happens while using Adobe InDesign CS3 but I have not watched diligently enough to say for sure. the hard disk repeatedly, every 30 seconds or so, spins up and the entire screen reflows, finishing on the finder with open windows all opening in order. everything moves. then I need to go back to InDesign only to have it happen again. I don't necessarilly touch any keys or the mouse. as I type here it has stopped so maybe it really is an InDesign issue. does anybody know what's going on?

BDAqua and old comm guy,
thanks so much for the good advice. I used both of these and now the problem has stopped. first I checked the finder crash logs and yes, my finder had been crashing repeatedly.
next I removed the preferences files from the library, rebooted from the CD and ran disk utility to repair preferences. since then my computer has been stable.
there were some preferences that didn't get repaired when I ran disk utility. I am copying them here to refer to later if I need to. I don't understand what these mean to me:
Warning: SUID file "System/Library/Filesystems/AppleShare/afpLoad" has been modified and will not be repaired.
Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/pppd" has been modified and will not be repaired.
Warning: SUID file "usr/sbin/vpnd" has been modified and will not be repaired.

My firefox won't let me open any tabs at all. Why is this happening and how do I fix it?

This happened a few weeks ago. I opened Firefox and hit command t and no tab opened. I then hit the little plus button and still no tab appeared. Finally, I went to the menu and clicked on new tab and still nothing appeared. I've never had this problem before. I've reset my computer multiple times, the application multiple times, and even done permission repair on my computer. It's interfering with my work so I really need to know how to fix this soon please.

We have seen reports about a Community Toolbar extension causing this issue with not being able to open a new tab.
So you can check your extensions: Tools > Add-ons > Extensions

TS2551 I recently added pictures to iphoto. There are a lot of pictures that are just black voids. I can find the originals, but why is this happening and how can I fix it?

I am very new to owning my macbook. I am lost as to how to fix this. Is this related to the updates that I recently installed?

Check the iPhoto Preferences:
Advanced -> Importing,
and make sure, that "copy items to the iPhoto Library" is enabled.
Otherwise your imported images will not be stored inside the iPhoto library, and if you move, delete, or rename them, iPhoto cannot access them any longer.
If that is not the problem, please post back and explain more detailed how you are importing and where your iPhoto library is located.
To fix it, if you imported without copying, and iPhoto is missing the originals, you need to put them back, exactly where you removed them from.
Or simply import again with the "copy" option checked.
Regards
Léonie

My MacBook Pro blacks-out when I plug in any USB device. It then doesn't start up until I open the bottom casing and reconnect the battery connector and start it up again. Why is this happening and how do I fix it?

what could be the possible causes for this?
Also, when it is at its blackout stage, the macbook charger flashes dim orange lights.

Apple Does Not recommend that. Please Read.
http://support.apple.com/kb/HT1490
From that article
"Portables with built-in batteries"
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook
MacBook (13-inch, Late 2009) and later
MacBook Air
MacBook Air (all models)
MacBook Pro
MacBook Pro with Retina display (all models)
MacBook Pro (13-inch, Mid 2009) and later
MacBook Pro (15-inch, Mid 2009) and later
MacBook Pro (17-inch, Early 2009) and later
Thanks.
Allan Mac wrote:
Apple recommend calibrating the battery when you buy a new Macbook and then every few months, or monthly if it used on mains all the time. This, as Apple says is to keep the battery operating at maximum efficiency. When the battery discharges and shuts the macbook down, it still has reserve power for a good number of hours. There is also a logic board battery to hold various settings.
I rather think I will take Apples advice on using their equipment not yours, but I would be intrigued to discover what is it you know that Apple doesnt about its batteries?
Allan

When I open Firefox or click a link, Firefox opens several, duplicates of itself or the clicked link. Why is this happening, and how can I fix it?

For the last 2 days, each time I open Firefox, and each time I click a link, I get duplicates open pages of which ever thing I clicked. I have had no Windows updates in the last few days, so it cannot be that, as a cause.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When i downloaded firefox it made it so all browsers have adds and every oter time i click it takes me to an add why did this happen and how can i fix it

everytime i turn on my computer a bunch of adds pop up and there are also a bunch on all browsers ever since i downloaded fire fox
when i first downloaded firefox there were so many adds poping up it shut down my computer
also if i close an add it acts like i opened it

It sounds like you have malware on your computer.
Please do the following:
* [[Troubleshoot Firefox issues caused by malware]]
* [[Reset Firefox – easily fix most problems]]

My PDFs are opening in Colorsync all of a sudden and I can't print them. Why is this happening and how do I fix it?

Can anyone help me? My PDFs are suddenly opening in Colorsync which won't let me print them. How do I get them back to whatever was opening them before?

Right or control click a PDF you have stored on your Mac then click Get Info.
Click the pop up menu next to: Open with
Select the app you want to open PDF files then click Change All.

When I open up a new tab on firefox, the bar shows that the tab is there, but when I click on it, it is the same page as what I have before. When I try to change the page on the "new tab" the original tab changes. Why does this happen and how do I fix it?

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