When i run the itunes installer it says "object already exists" multiple times, then says it fails to install. Ive never even installed itunes before
please help its the second time posting this. The last one was ignored, and 7 other people need help with this. its obviously URGENT
If you have tried the advice on breaking down the iTunes Setup file into its component parts you should have a number of .msi files that you extracted. Move these to root of the C: drive. Strip out any remnants of your last attempt to install iTunes and reboot. Triple-click the first line below, then press Ctrl+C, WinLogoKey+R, Ctrl+V, <Enter/Return>, then follow the prompts for the installation of that component. When complete repeat with the next line for the next component. If/when a component fails to install see if there any further clues as to the problem from the verbose log.
msiexec /i C:\AppleApplicationSupport.msi /l*v "C:\Log_AAS.txt"
msiexec /i C:\AppleMobileDeviceSupport64.msi /l*v "C:\Log_AMDS64.txt"
msiexec /i C:\AppleSoftwareUpdate.msi /l*v "C:\Log_ASU.txt"
msiexec /i C:\Bonjour64.msi /l*v "C:\Log_Bonjour64.txt"
msiexec /i C:\iTunes64.msi /l*v "C:\Log_iTunes64.txt"
Drop the 64s if it is a 32-bit install.
tt2
Similar Messages
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The computer is Windows 7 Professional 64-bit edition version 6.1 Build 7601 service pack 1. The computer is not in a domain environment. I believe this may be a security issue however I completed an in-place windows 7 upgrade to try and fix the problem
but after all of the windows updates, etc the error remains and appears every time the computer is rebooted...
I could use some help with the following error:
Log Name: System
Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager
Event ID: 1057
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
The Terminal Server has failed to create a new self signed certificate to be used for Terminal Server authentication on SSL connections. The relevant status code was Object already exists.
Provider Name="Microsoft-Windows-TerminalServices-RemoteConnectionManager"
Guid="{C76BAA63-AE81-421C-B425-340B4B24157F}"
EventSourceName="TermService"
I found {C76BAA63-AE81-421C-B425-340B4B24157F} in my registry in the:
HKey_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> WINEVT -> Channels -> Microsoft-Windows-TerminalServices-RemoteConnectionManager/Admin -> OwningPublisher
HKey_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> WINEVT -> Channels -> Microsoft-Windows-TerminalServices-RemoteConnectionManager/Analytic -> OwningPublisher
HKey_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> WINEVT -> Channels -> Microsoft-Windows-TerminalServices-RemoteConnectionManager/Debug -> OwningPublisher
HKey_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> WINEVT -> Channels -> Microsoft-Windows-TerminalServices-RemoteConnectionManager/Operational -> OwningPublisher
Microsoft-Windows-TerminalServices-RemoteConnectionManager
%SystemRoot%\system32\termsrv.dll
When I open as administrator a command prompt window and enter the follow: regsvr32 termsrv.dll
I get the following message:
RegSvr32
The module termsrv.dll was loaded but the entry-point DllRegisterServer was not found.
Make sure that termsrv.dll is a valid DLL or OCX file and then try again.
Not sure if this is a problem or if this behavior is expected...
I ran sfc /scannow and check disk on the hard drive with both reporting no errors.
I updated the security profile for:
[Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Security]
In the right pane, double click "Require use of specific security layer for remote (RDP) connections", in the security layer list, select RDP.
I modified the policy and there was no change in computer behavior. The error still appears each time the computer is reboot.
===
I found a semi-related webpage that at least lists the same Microsoft-Windows-TerminalServices-RemoteConnectionManager and 1057. However I'm running Windows 7 64-bit edition and I seriously doubt I have a lack of available memory issue.
Event ID 1057 — Terminal Services Authentication and Encryption
http://technet.microsoft.com/en-us/library/cc775192%28v=ws.10%29.aspx
Physical Memory (MB)
Total 24567
Cached 6337
Avaiable 21821
Free 15709
The relevant status code says that the "Object already exists" which I think is far more relevant then some memory issue. Do I have to delete some file or registry entry? Or is it a security issue?
Google search have come up with nothing. Any suggestions would be very helpful!Have a solution for you:
Download makecert.exe and generate new cert for RDP
makecert -r -pe -n "CN=server FQDN" -eku 1.3.6.1.5.5.7.3.1 -ss my -sr LocalMachine -sky exchange -sp "Microsoft RSA SChannel Cryptographic Provider" -sy 12"
Change server FQDN with real value.
Go to computer certificates and under remote desktop delete current certificate. Then from personal store move the newly created cert to Remote Desktop. Open the cert and copy Thumbprint.
Open regedit and go to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations
Update SelfSignedCertificate key with new cert tumbprint.
Restart Remote Desktop Services service -
When trying to update iTunes I receive a "Object already exists"
I Have a gateway 6 gb ram 1 tb harddrive
WWindows 7 64 bitFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
On macbook pro when logging in the loading bar gets to a certain point every time then crashes
I recently upgraded to yosemite, I tried to go on my macbook but after I log in the system shuts down automatically
OK, let's try this: as it sounds as if there's something wrong with your hard drive.
Try booting into Internet recovery by holding down the command, option and R keys whilst booting. Make certain that you have a good Internet connection before doing this. Eventually (and it will take a while) you'll see a globe on your screen and then, eventually again, the Recovery screen. Select Disk Utility, then at the top left highlight your boot drive (usually named "Macintosh HD" unless you've changed it) and click on the "Verify" button. If everything's OK with your boot drive you'll get a green text telling you that. If it needs to be repaired, then you can try to repair it. If it does need to be repaired, I'm hoping that you already have a back-up in place as there's probably a 50/50 chance of Disk Utility being able to repair the drive.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display -
When I run the Apple Software update, it tells me that iCloud and iTunes have invalid signature and will not be downloaded. When I DL iTunes64setup.exe, the program will not start (there's a bar that flashes but nothing actually begins). I've done everything short of reinstalling Windows to fix this (system resore, unistalling all Apple products, taking down firewall, running Windows FixIt - which either won't find the problem or gives me an error saying that the troubleshooter cannot be downloaded at this time, going into the security features to allow programs without valid signatures, trying to install earlier versions of iTunes). It all started when I downloaded the Decemberists new album on my iPhone, and it wasn't downloading it properly so I connected it to my Dell, but some songs still wouldn't DL - also, the newest OS for my iPhone still won't install via WiFi - and so I uninstalled iTunes first, but nothing is helping. And I don't have any security issues (Norton has checked). Any ideas? I'm at my wit's end after 3 days of this. Thank you.
Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!
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Trying to install iTunes on my Dell laptop with Windows 7 - 64 bit. Get these two error messages when I run the iTunes exe file: Error 2 and Error 2 (Windows error 2). Both say Apple Application Support was not found. Can anyone tell me why this is happening?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes + QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature. Can someone help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I am unable to load the newest version of itunes because when I run the program, i am told the old version of Bonjour could not be removed. As a result the program fails to run completely. What can I do to get the older version of Bonjour removed? I tried unsuccesfully to remove the older version of itunes
bobjbkln - Your link will not help. The supject is:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
but the poster says he has a Mac with OSX 10.5.
For the original poster (OP), try posing in the iTunes form since now you have an iTunes problem, not an iPod problem. -
When I run the Dr. Fone software it shows they are still on my iPad 2 but it costs 60-70 dollars. Is there another way to retrieve them? They were not backed up on Itunes like I thought they were. Please help!!
Recover software as you have described is pretty much your only option - keep in mind that if wait, some of the currently recoverable data may well be over-written and lost.
-
I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {92497F93-8A79-419C-AA27-50CD2F263F77}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description: Dell Wireless 1397 WLAN Mini-Card
IP Address: 192.168.0.118
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Apr 17 16:59:28 2012
Lease Expires: Wed Apr 18 16:59:28 2012
DNS Servers: 192.168.20.254
192.168.30.217
Adapter Name: {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I've tried to download the flash player several different times and each time i get a connection error message.It downloads fine and when i run the file to start install, it installs up to 5% and then i get the connection error message. I've tried disabling my antivirus software, closing my browser for install and nothing.Can someone please help me? I'm using Firefox.
Hi!
I had the exact same issue, being on a mac. If you are on a mac and the connection error message occurs, then use this link http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
It allows you to download it offline, which is what I used.
Hope I was help!
-Haroon -
what do i do because whenever i click on itunes it says 'this version of itunes has not correctly been localized for this language. please run the english version. its in english already? its only been doing this since today because i had to restore my laptop to a restore point, but itunes was working fine on that day?
Hello yazzie-dee,
I would recommend uninstalling, then downloading and reinstalling iTunes.
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
Allen -
When I run the setup file it extracts and closes and never installs.
I downloaded FF 4 beta 12. When I run the file after downloading it extracts but then just closes and never goes into setup. Windows 7 x64
Clear the %temp% folder.
Try to run the installer as Administrator (right-click: Run as Administrator). -
I am trying to download Elements 12. I've downloaded the two parts on your web site but when I run the second part it comes up with a message saying 'The file archive part of Adobe Photoshp Elements 12 is missing...'. What should I do?
Hello
I’ve managed to get it to work now but not as straightforward as I’d have liked and difficult to find out how to get help.
Rory
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