When I sync my iphone 5 with itunes, I entirely lose my playlists. The tunes are there on the iphone but now rolled in together. I need step by step help on this one. Thanks Gary

When I sync my iphone5 with itunes, I entirely lose my playlists. The category is there but the contents are empty. The songs end of rolled into one long list without a name. Any suggestions on how to correct this. Thanks

Are you saying the Playlist section on your iPhone Music app is empty or you don not know how to get to the Playlists?
Do you have Playlists selected to sync when you connect your phone to iTunes?

Similar Messages

I deleted all my playlists provided. However, they are still on my Ipod Touch. Now, when I sync my Ipod with Itunes then the lists are copied back into Itunes?

I deleted all my playlists provided. However, they are still on my Ipod Touch. Now, when I sync my Ipod with Itunes then the lists are copied back into Itunes?

A playlist takes up almost no room. A few kB at most.
It is simply a list of songs in the library
Do you want the playlists or not?
Now, when I sync my Ipod with Itunes then the lists are copied backinto iTunes?
Do you want them copied back into iTunes?

My folders disappear when I sync my iPad with iTunes

I have about 290 apps on my iPad - too many for the 11 screens allowed. I organized them into folders in iTunes (took me a couple of hours) so that I could see all my apps and find them more easily. When I synced my iPad with iTunes, they all disappeared. I'm running verion 4.3.5. HELP!!!

Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for the iPod Photo Cache.
Trash it. Start iPhoto and try sync again.
Regards
TD

When I sync my iPad with iTunes it does not update the play count? Is there a setting I need to change?

When I sync my iPad with iTunes it does not update my play counts. Is there a way to make this happen?

Are you using iTunes Match by chance? I had no problems whatsoever with play counts synching between any of my devices until I started using iTunes Match. I turned it off and magically my play counts synced. Once. Hasn't happened again though.

I want to add new songs to my ipod. When I set it up with itunes years ago I had a different computer that I no longer have. Now it will not let me add new songs to my ipod shuffle without erasing everything that is already on it. Help!!!

I want to add new songs to my ipod. When I set it up with itunes years ago I had a different computer that I no longer have. Now it will not let me add new songs to my ipod shuffle without erasing everything that is already on it. Help!!! Is there any way around this?

Yes, I was aware of this but the phrase "Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library." is what worries me. Will this eliminate my Notes, Calendar Events, etc or will it apply mostly just to the music?

Having synced my ipod, there are certain artists missing from the list on the ipod, but the tracks are there under the songs list. Any reason why and how do i correct this. Thanks.

Having synced my ipod, there are certain artists missing from the list on the ipod, but the tracks are there under the songs list. Any reason why and how do i correct this. Thanks.

We'll assume for now, that all the songs and albums in your iTunes Library are correctly labelled (dangerous assumption, by the way!), and that a Compilation album is one with songs by different artists. Unfortunately, the music industry (bless their little cotton socks!) often mark an album by one artist, that has a collection of their songs from old albums, as a compilation! iTunes doesn't think it is!
The missing artists will be those who only appear on Compilation albums. For example, if you have one song by Fleetwood Mac in your Library, and it's on a multi-artist Compilation album, then Fleetwood Mac will not be listed in the Artists menu. But, if you then import a Fleetwood Mac album (or even a Fleetwood Mac single) into your Library, then not only will Fleetwood Mac appear under Artists, but the song by them in the Compilation album will also be listed.
One way to sort this out is to remove the Compilations option from the Main Menu and the Music Menu on your iPod. To do this, go to Settings/Main Menu/Compilations and press the Select (centre) button to turn off the tick. Then repeat this in the Settings/Music Menu/Compilations.
You should now find the missing artists listed in the Artists menu.
By the way, I now routinely check all albums I import from CD into my iTunes Library. Before I start the import procedure, I make sure that Compilation CD is turned on (highlight the album in the import window and right-click/Compilation CD) if it really is a multi-artist CD - and off if it's a single artist CD. Once imported, I manually change the album info to; (highlight album and select ) File/Get Info/Info/Album Artist has "Various Artists" in the box. Make sure it's the Album Artist box, not the Artist box.

I had to change my Hard Drive, now I want to work on files in iWeb, but can't access Time Machine before yesterday. The dates are there on the right hand side but are greyed out before yesterday when I changed my HD. How do I access anything from before.

I had to change my Hard Drive, now I want to work on files in iWeb, but can't access Time Machine before yesterday. The dates are there on the right hand side but are greyed out before yesterday when I changed my HD. How do I access anything from before?

Start with B5/6 in the 1st linked article.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

When i sync my phone with itunes some of the songs always have the sync symbol next to them and are lighter than the others and i dont know how to get rid of them. help please

when i have synced my phone with itunes there are old songs that i dont want. these songs always have the sync sign next to them but i dont know how to get rid of them, i have event deleted them from my library, my computer and hidden them on i cloud. help please

Settings/ Music/ Show All Music/ OFF
There is a parallel setting in Settings/ Videos/ which also includes Videos in the cloud, as well as Settings/ iTunes & App Store/ where you can set both Music and Video preferences. But you only need to change a setting in one location.

I can't get my iTunes library to play on my ipad. All the tunes are there but they are 'greyed out'

when I sync my ipad all the music from my itunes library loks like it comes over but i can't access any of it. the titles are all greyed out and cant be clicked on

The tracks show up in gray because they haven't completely synced to the iPad. My advice at this point would be to backup your iPad, restore to factory settings, then restore the backup and follow that with a sync with iTunes to transfer all of the apps, photos, movies, and music back onto the iPad.
It takes some time to restore the iOS software, but of you follow the instructions here, you will not lose any content at all and actually your iPad may be in better shape than it was before your restored it.
iTunes: Restoring iOS software - Apple - Support

Correctly decoded? need a lot of help on this one!

Having trouble with adobe reader. getting a message that says:
Adobe Reader could not open 'testdocxxxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
How do I fix this? Have uninstalled and reinstalled adobe 2 times, same problem. i've tried to open various files in multiple OS (XP, Vista, W7) but i get the same error. i have over 300+ PDFs and unable to open them. one thing i notice was that i was able to open PDF file that was saved from another PC (Flash drive) to my PC (using Vista).
i've also use many repair tools. at this point i do not know what to do!

First of all, i have to thank you for replying me! out of 50 views you were the only one! ----thanks---
i am able to open PFD from (web links) or other PDF from a USB. the PDFs are created thru a Xerox scanner.(scanning patient information)
the following is exactly how is the text is shown: (i have never encrypted a file on my PC)
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After upgrading to Firefox 8 there are no bookmarks in the sidebar when it is displayed. The bookmarks are there under the Bookmarks menu. History appears in the sidebar

There are no bookmarks in the bookmarks sidebar. The only way I can access my bookmarks is by clicking on the Bookmarks Menu. All booksmarks and folder then show up in the drop down menu - but when I go to organise them, there is nothing listed under Organise. My history will show up in the sidebar. I can't find a way to sort my bookmarks, and don't know if I can save a new bookmark.

Open or close History Sidebar --> CTRL+H 
Open or close Bookmarks Sidebar --> CTRL+B
Click the small "x" to the right of the word History or Bookmarks in the Sidebar will close that sidebar 
If the History Sidebar is open, CTRL+B will close it and open the Bookmarks Sidebar 
If the Bookmarks Sidebar is open, CTRL+H will close it and open the History Sidebar
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

I synced my iPhone with iTunes, and it deleted all my music on my computer and my iPhone except for what I'd purchased using the iPhone. The rest of my music is still on my iPad, so how do I get it from my iPad to the computer, and back on my phone?

The rest of my music is still on my iPad, so how do I get it from my iPad to the computer, and back on my phone? All my music is sitting there safely on my iPad, but whenever I try to sync it with my computer the only option I get is to wipe the iPad and replace it with the files on the computer---which is only a fraction of what I had originally. How do I fix this?? It even deleted my playlists, and I now only have some 200 songs left out of what used to be over 1000!

It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone.

Ipod4 syncs music incorrectly with itunes after ios5 update. Playlists list some songs which are greyed out and wont play. Suspect they werent downloaded as Ipod now holds 16 000 songs. Previous max was 9000 songs.

I upgraded to IOS5. Now have synching problems using the USB Cable . I tried everything. Resent the Synch history in ITunes. Unticked all playlists and synched to clear all music etc of the iPod. Reticked items to synch then still have trouble. After it synchs, I see a playlist with some songs in black and some in grey. The black songs play, the grey ones don't. The same songs in iTunes do appear there and will play. I don't have any broken links in my library. Anyone know of a solution.? Synching takes forever and seems to get stuck on importing the pictures for ages. I walk away and next morning it will be finished syncing but with aforementioned problems.

You should send this to Apple.

How can i sync my iphone with Itunes cuz I do it and it says error

how can i sync my iphone with Itunes cuz I do it and it says that there is an error?
Is it posible that there is something wrong with my IPhone?

Hello, I had this problem A few times. But there isn't A way I know. Keep the music on your computer and add them back after is what I do.

TS4062 i cannot sync my phone with itunes because my software is 10.5.8 so new itunes version will not download. How else can i sync iphone to my mac?

i cannot sync my iphone with itunes because my software is too old- 10.5.8. The new itunes version will not download. How else can i sync my iphone to my mac?

You need to buy and install a Mac OS X 10.6 DVD; once it's installed, run the Software Update pane of System Preferences twice.
There is no other way to sync it, but content can be downloaded directly from the iTunes Store servers; for non-purchased music, this requires signing up for iTunes Match, which costs more than the DVD.
(100051)

When I sync my iphone 5 with itunes, I entirely lose my playlists. The tunes are there on the iphone but now rolled in together. I need step by step help on this one. Thanks Gary

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