When I try to play a song in my itunes libery I get an error saying "this song could not be used because the original file could not be found". I do I restore the file?
When I rry to paly a song in my itunes libery, I get an error saying "this song could not be used because the original file could not be found". I do I find the orginal file?
Hello crispinofromfl,
Thank you for using Apple Support Communities.
For more information, take a look at:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Have a nice day,
Mario
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Go to Settings > General > Usage and see how much is shown available and how much is in "Other".
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I have Windows 7 Premium Home and I have downloaded the Drivers and when I click Boot Camp Assistance to partition my hard drive, it says, "The disk cannot be partitioned because some files cannot be moved. Back up the disk and use Disk Utility to format it as a single Mac OS Extended (Journaled) volume. Restore your information to the disk and try using Boot Camp Assistant again." I can't do any backup really because I don't have an external hard drive to work with. I tried repairing disk permissions but that did not do anything. I really need a lot of help with this with some easy, step-by-step tutorials or something. I believe I have a 2006 version of Macbook Pro(4,1).
Once you have obtained an external drive and connected it you will 'clone' your internal drive to it.
Download Carbon Copy Cloner (it is not free but there is a fully functional trial version which is). Use it to clone your internal drive to your external drive. When that is done you will reboot from the clone and use Disk Utility to erase the internal drive (choose Mac OS Extended (Journaled)) as the format (this is normally preset, but check). Make sure to give the external drive a 'distinctive' name, don't want to get drives mixed up in this process.
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Any suggestions to fix an error code 0x800000A, and itunes not recongizing my iphone 4? I deleted iTunes and reloaded it with no changes. What can I do?
In the course of your troubleshooting to date, have you worked through the following document?
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
When I try to play some of the songs in my itunes library, I get a prompt saying the file cannot be used. When I hit the locate button, the file cannot be found. I didn't delete any songs/files and there is no common link between the missing songs.
Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
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You can't create an iCloud account on your PC. You have to first create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) or Mac (running OS X Lion or higher). After creating the account on one of these devices you can use the ID to sign into the account on your PC.
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BEfore you try to Restore it, try a simple Reset.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
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Ah.. then I suspect you just need to go to Logic's prefs/Audio and check CoreAudio...
It has been unchecked somehow...
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When I try to do an update to PS CC, I continually get an error message; Update Failed, errors encountered during installation. (U44M1P7)
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See:
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Every time I try and update mu devices from my itunes account I get an error unknown error 9006
every time I try and update mu devices from my itunes account I get an error unknown error 9006
Hey burtonpg,
Thanks for the question. If you are receiving a 9006 error when attempting to update or restore your devices in iTunes, this usually means that there is a conflict with security software on your system:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks,
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(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
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http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
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Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
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While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!
MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
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