When I try to sign in to my account on iTunes, I get the above error message, along with "Please review your account information". When I then click on "Review"
When I try to sign in to my account on iTunes, I get the above error message, along with"Please review your account information".
When I then click on "Review", it comesup with the page "Create an Apple Account for the iTunes Store"and presents me with the Terms Of Service.
When I click "Agree", It is disabled.
Can anyone tell me why this has happened and how to resolve it?
Please, please, please help.
Count me in as having the same problem. I have been leaving messages in the iTunes for Mac forum where others in there also are having problems. I have been unable to access my account since 11/7/2007. E-mails with Apple have not worked and now I haven't heard back from them since Saturday. I have tried both on a Mac and Windows machine and keep receiving the same error message that:
This Apple ID has not yet been used with iTunes.
I last purchased music with this account on 10/30/2007. I even tried resetting my password, changing my account info, trying on a computer with iTunes 7.4, etc. I have money in that account and 150 songs and 5-6 tv shows that I cannot access. I also just purchased a new computer and cannot sync my iPod with this computer since these songs will not transfer.
Apple really needs a phone number for technical support. Having to deal with e-mails back and forth (and waiting a day for each e-mail) is not a good business practice. Hopefully they will have a phone number in the future.
Either way, count me in on getting annoyed that a week later, this issue has not been fixed.
Similar Messages
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When I try to sync my IPOD (3rd gen) on ITunes, I receive the following error message - you don't have enough access permissions to perform this operation..can anyone assist?
See:
iPhone - not enough access privileges: Apple Support Communities -
On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server." It's on my laptop but when I play it there, it 'jerks' every couple of seconds. How can I fix both these issues? Thanks!!
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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When I try to start iTunes I get the following error message: Itunes.exe – Entry Point Not Found - The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.
Any answers how to fix it? All Im getting is error for the past 3 days!
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I'm trying to set up my new iPhone 5s from a backup of my previous iPhone, when trying to enter my Facebook login info in settings I keep getting the following error message : error signing in could not communicate with server, please help !
Can you access other apps? Can you acess the internet? Can you access applications that use internet besides facebook?
If answer is yes to all of these; contact Facebook. -
When opening iTunes, I get the following error message: "The registry setting used by the iTunes drivers for importing an burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."
I have reinstalled iTunes twice and still get the message.
Any clues??
Thank you.I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?
Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says: -
When I try to connect to a remote machine using IPSecuritas, am getting the following error
When am trying to connect to remote machine using IPSecuritas, I am getting the following error and hence not able to establish connection. Imported the security policy and when I start IPSec, I get this error.
Info APP IKE daemon started
Info APP IPSec started
Error IKE Foreground mode.
Info IKE @(#)ipsec-tools CVS (http://ipsec-tools.sourceforge.net)
Info IKE @(#)This product linked OpenSSL 0.9.7l 28 Sep 2006 (http://www.openssl.org/)
Info IKE Reading configuration from "/Library/Application Support/Lobotomo Software/IPSecuritas/racoon.conf"
Info IKE Resize address pool from 0 to 255
Error IKE failed to bind to address 192.168.1.2[4500] (Address already in use).
Info APP IKE daemon terminated
Error IKE failed to bind to address 192.168.1.2[500] (Address already in use).
Error IKE no address could be bound.
Info APP IPSec terminated
Please help me in fixing this issue. Thanks in advance!!..
Thanks,
RVIs this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?
-
I've tried to download the flash player several different times and each time i get a connection error message.It downloads fine and when i run the file to start install, it installs up to 5% and then i get the connection error message. I've tried disabling my antivirus software, closing my browser for install and nothing.Can someone please help me? I'm using Firefox.
Hi!
I had the exact same issue, being on a mac. If you are on a mac and the connection error message occurs, then use this link http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
It allows you to download it offline, which is what I used.
Hope I was help!
-Haroon -
When upgrading iTunes I recieve the following error message "An application has made an attempt to load the C runtime library incorrectly".
Program:C:\Program Files\iTunes.exeSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
when I install itunes i get error apple mobile device failed to start - verify that you have sufficient priveliges
try this:
Go to "SERVICES" on your computer and click on it, then when the list of services is present look for "Apple Mobile Device" and click on "Restart the service"
there is also one for iPod Service do the same thing. -
I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."
Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?
-
I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB
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