When i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick

Similar Messages

I keep getting a message that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." when I try to download iTunes 10.5. So I can't update it. How can it be fixed?

When I try to download iTunes 10.5, I keep getting the message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." Therefore I can't update my iTunes to the new version. How can I solve this? I don't want to pay for technical support as this seems to be a problem with the iTunes package Apple is providing itself by that message.

Hello, hartadrian.
I would recommend attempting to repair the Apple Software Update via the steps below. Once processed attempt to download, update or install iTunes 11.
How to repair Software Update for Windows
http://support.apple.com/kb/TA24326
If you are still experiencing the issue, completely remove all components of iTunes in the order specified of the article below. Once this has been processed, attempt to download and install iTunes 11.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you experiencing errors when removing components of iTunes, follow the steps in the article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

When trying to purchase anything on iTunes I am getting an error message (there was a problem with the itunes store. Please try later -42408). Why is this?

When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?

poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS1424 i recieve the error message "unable to connect to itunes store" mostly/only when i try to "update all" applications. i am able to buy single apps, songs, etc. i have been to numerous apple stores and NO apple genious has been able to fix this issue

I have been unable to "update all" apps through my iphone and ipad. all my software is up todate, i have been to see numerous apple genious's and i even traveled to Cupertino to try and solve this issue. i am able to buy single songs, single apps, etc. the only Clue i can give that might have a relation to the issue is before the problem started, I was signing up for icloud and my itunes username totally disappeared from my devices. i was able to "resecure " the same username, but i think that somehow itunes to differentiating the two identical user names i had??? but as i said, i can still buy single apps, music, etc.
i am going crazy. can anybody help.

Have you tried a Hard reset on your Device?
Settings > General > Reset > Reset All Settings

When I try and download a document from my email I get a message saying "There was a problem with the Windowslive Hotmail Service (a temporay network connectivity issue that has noting to do with your computer

The details are listed in the question. However when I try to send an email message I get a message that says mail can't be sent but when I look in my sent file it shows the message sent.

yes it should be covered using 1 year warranty. You cant get refund unless you have some customer protection program. So call applecare, I dont know the number in the UK.

I'm trying to download hunger games but it says that there was some problem with the dowload. What can it be? (It is not internet)

"Can you please help me? I don't know what to do! It says that "There were problems downloading a purchased item" what should i do? (It isn't internet)!!!
Thanks!

what form of media are you trying to download? If a book from the app store, those can only be read on iDevices, not macs.

Downloaded Mt Lion. Now my facetime launches then quits with message that there is a problem with the C_L Kernel Plugin. Everything else works just fine. I can get on line etc.

I have have an early 2008 imac 8,1 It has been a good machine no problems. UNTIL we downloaded Mt Lion. We can no longer use facetime. We click on the icon it comes up, tries to connect then it disappears with the message that there was a problem with the C_L Kernel Plugin. We can go on line without difficulty, everything else seems to be working. Searching the internet shows that others have had the same problem with Mt Lion. But so far I haven't found a solution. We have wiped the drive reloaded snow leopard then downloaded Mt Lion again. We put in a NEW hard drive and reloaded snow leopard then Mt Lion. We have changed out ram using apple ram. But we still get the same result. Everything works except for Facetime. Is there some patch we have missed? Facetime DOES work on our ipads without a hitch so I doubt it's the internet connection. We've tried the imac both wirelessly as the ipads run and hardwired and get no where fast. So any help at all would be appreciated. We live in the boonies, the nearest mac repair is over 150 miles away so this is pretty nuch a do it myself affair. We know the machine is old by most standards today. But we pretty much run our machines until they can't power up. So we'd like to get this one back on its perch so to speak with its face time working.
Thank you ahead of time for any advise help given.

A log may help determine what the issue is ...
Open the Console app located in HD > Applications > Utilites
Select: System Diagnostic Reports on the left.
Copy and paste the most recent kernel panic or crash log in your Reply.

Error message in time machine: "There was a problem with the user name or the password of the network

I have been unable to back up my macbook to my time capsule for some time now. I received the following error message (translated from Swedish) when trying to back up using time machine:
"The network's volume could not be placed on the desktop. There was a problem with the user name or the password for the network.
Open system preferences and go to Time Machine. Select the volume for security backup again and state the correct user name and password."
I have confirmed the network password, and also tried with resetting the password. I have not idea what else to do. Any help is much appreciated.
Best regards,
John

I have been unable to back up my macbook to my time capsule for some time now. I received the following error message (translated from Swedish) when trying to back up using time machine:
"The network's volume could not be placed on the desktop. There was a problem with the user name or the password for the network.
Open system preferences and go to Time Machine. Select the volume for security backup again and state the correct user name and password."
I have confirmed the network password, and also tried with resetting the password. I have not idea what else to do. Any help is much appreciated.
Best regards,
John

I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already

I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already

What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone. The network timed out. What do I do ?

Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone. The network timed out. What do I do ?

This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

You probably need to confirm the security code of your CC. Log into your account an input this, even if it's already there.

When trying to install ios5 on my iphone, I get error message that there is a problem with backup, if I continue with update all data on my phone will deleted. I cancelled the update and phone is fine. Anyone know the cause?

When trying to install io5 on my iphone4 I get an error message during the updtae that there is a problem with backup and if I continue with the update, all the data will be deleted from my phone. I cancelled the update and my phone is fne. Has anyone else experience this? What is the cause/solution?
Yhanks!

DON'T DO IT! Read the threads ... there is a MAJOR problem with updating iPhones 3GS/4 to iOS 5.
Take it to the Apple store and ask them to do it.
I repeat: DON'T DO IT YOURSELF.
(Voice of experience.)

TS3297 Why I can't download a free game I get a message that there's a problem with my payment method but not what it is this is a free app I tried support and got nowhere help

Why can't I down load a free app I get a message that there is a problem with my payment method but I gave all information correctly , I did recently change my card no because I lost my old one .i did change the no. On my account HOPE YOU HAVE SOME SUGGESTIONS I DON'T SEE WHY THEY HAVE TO CHECKMY PAYMENT METHOD FOR A FREE GAME

Contact iTunes customer support.
We're all users like yourself and as such have no access to your account.

HT1926 can't install quicktime or itunes on windows 7 get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run

please help. Can't install quictime player or itunes on windows 7. Get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run. Have followed all the steps suggested and still no luck.

thank you for trying to help. I do not have apple software update on my computer. I have tried to install several programs so i could install it but every installation will not finish and rolls back and says no changes were made to my computer so i can't install the update. I even tried to force install as administrator but nothing works. Any help would be greatly appreciated. I have windows 7 64 bit.

I downloaded several tv shows on my computer and attempted to drag and drop to my iPod touch. I received an error message indicating that there was a problem syncing to my iPod. What steps should I take next? This has never happened before.

I downloaded several tv shows on my computer and attempted to drag and drop to my iPod touch. I received an error message indicating that there was a problem syncing to my iPod. What steps should I take next? This has never happened before.

Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
http://www.thesafemac.com/fbi-ransomware-virus-rampant/

When i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

Similar Messages

Maybe you are looking for