When I went to download a previously purchased album from an old computer, iTunes only downloaded 1 track and said the rest of the album was never purchased
This has happened for a lot of my purchased albums, and I don't feel it's fair to have to repurchase something I've rightfully already paid for.
Go back and download the ones that are missing. It is possible that the some of the downloads that completed are corrupt if the connection was encountering problems while they were downloading.It may be best to delete them and start from scratch.
Don't find them in the iTunes store, download them from here:
iTunes > More > Purchased > TV Shows
Similar Messages
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Firefox wont load and when I tried downloading firefox 4 it said the program was already in use
I don't have any more details than the fact that I cannot replace my malfunctioning browser with firefox 4. I think the old one was upgrading and then I told it not now and messed it up.
Your system details just say "leopard" Are you running Mac 10.5 (Leopard) on a PPC Mac or an Intel Mac? Firefox 4 requires Mac OS 10.5 (or above) and an Intel processor.
'''If you are on an Intel Mac:'''<br>
Restart the computer and start Firefox . Does it work now? If not, then:
#Open the Application folder in Finder
#Drag Firefox.app into the Trash (or to a backup location, if you prefer)
#Use Safari or another browser to re-download Firefox 4 from www.mozilla.com
# Install Firefox 4. See [[Installing Firefox on Mac]] for details.
'''If you are on a PPC Mac:''' <br>
Do the above but, instead of downloading Firefox 4, download and install Firefox 3.6 from www.mozilla.com/firefox/all-older.html -
After downloading Firefox 4, it said the version was incompatible with my laptop (Mac OSX, 10.4.11)
I own a MacBook Pro, 1st generation, with a MacOS X, 10.4.11.
After updating to Firefox 3.6 I saw that Firefox 4 was available and saw that it was for MacOS X, with no version specified. I assumed it would work on mine. I downloaded and proceeded to install when a message appeared saying that it was not compatible.
Is there a restriction that should be included (does not work on Panther and Tiger?) Or was it a glitch and I should retry (download again/reinstall)?Firefox 4 requires at least OS X 10.5. You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
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I just purchased the monthly Adobe membership, but when I went to download it says not Mac compatible. Is there another version, or do I need to get a refund?
Hi margot,
Please refer to the following link in know about the specifications for Creative cloud:
System requirements | Creative Cloud
Moreover, if the version is not compatible you may download the previous version following the link as below:
Creative Cloud Help | Install, update, or uninstall apps
Regards,
Sheena -
I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id.....You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 41 days" and won't let me download the rest of the shows even though I haven't changed accounts and I'm using the same account I purchased the shows with.
It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.
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HT201272 When I try to play a previously purchased/downloaded song, I get an error message...
When I try to play a previously purchased/downloaded song, I get an error message that states "The song .... could not be used because the original file could not be found. Would you like to locate it?" If I try to locate in my files, I can't find it. But when I go to my previously purchased songs, there isn't the option for me to re-download the song.
You are in a country where music can be redownloaded i.e. music appears as a category in the Purchased link ? If it does, and as long as that track is still in your country's store, then deleting that track from your iTunes library (where you are getting the 'unable to locate' message) should get it to appear in Purchased with the cloud symbol for redownloading - as you still have it listed in your library iTunes is assuming that you still have the track somewhere and that it doesn't need redownloading. If that track still doesn't show in Purchased (and it's still in the store) then check to see if it's hidden : http://support.apple.com/kb/HT4919
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I purchased and downloaded some songs, everything went fine, but when I tried to play the song it only ran for 3 seconds even though it said the song was over 4 minutes????
Try download and install the latest iTunes 10.6.3 just reoleased yesterday and try out.
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I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?
Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?
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I was going to download a book off of Itunes and when I went to download it my zip code didn't match my card so I wasn't able to download it. now I have a pending charge on my account from Itunes for the book I never received, will I still be charged?
Digital Editions can open files of .pdf , .epub and .acsm format.
When you click on a download link from an online bookstore, a .acsm file gets downloaded to the "Downloads" folder of your computer. You need to double click on this .acsm file(if Digital Editions is already installed) to get the book. If you still get a message saying that your computer doesn't have a way to open this file, please manually associate Digital Editions to the .acsm file type OR open Digital Editions and drag and drop the .acsm file onto Digital Editions.
Hope this helps. Thanks! -
I was told that Pages was a free app by the Apple sales person. However, when I went to download it, it said that I needed Mavericks. So I downloaded it and couldnt find the pages app. So I went to the store to search it and then saw the Pages app for $19.99. So is it free or not?
See The Apple Up-To-Date Program:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=429&mforum=iworktips ntrick
You may have to set the language to English to get it to show you the free upgrade.
Peter -
Bought an I phone 4s got an Apple ID but when I went to download an app from App Store on the phone it looked for card details? Do I have to give these I'm in ireland
I put my card details but it only gives 3 card options visa MasterCard and Amex and mines visa debit and I put details in but was told they were incorrect
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Im canadian and recently bought THG dvd in the us, but when i went to download the digital copy into my iTunes is would't let me. Is there any way to download it?
Probably something to do with Apple/iTunes cross border copyright !
Only thing I think you can do is to try and appeal to Apple's better nature and explain what has happened, I would not hold your breath though.
Custom mini -
i have over 5000 songs on my computer. Which is from songs bought from iTunes and from cd. i had all the songs on my iPod. went to download new songs and only 1500 songs are download . please help
Since all of your music came from your computer in the first place, then it should still be there and should be included in your backup copy of your computer.
" it told me when i pluged hers in 2 ipods could not use the same account"
This is not true. You have misunderstood.
You can sync as many ipods/iphones/ipads as you like to one one library. -
i have a problem: every time when i want to download free apple applications in the apple store, apple store asks me which type of credit card i want to use. Why did it ask this question?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
When I try to download Photoshop, I keep getting the message: "We are experiencing some issues, please try again later, if the problem persists, contact Customer Support". It's persisting.
try now. adobe.com just went through 24+hrs of website issues.
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