When login Apps, get APP-FND--01926: The custom event WHEN-LOGON-CHANGED ra

When login Apps, get APP-FND--01926: The custom event WHEN-LOGON-CHANGED raised unhandled exception: ORA-01403: no data found
Applied patch
6241631 11i.ATG_PF.H.delta.7 (RUP 7) and it's pre-requisite patches
Forms can not be launched successfully.
APP-FND--01926: The custom event WHEN-LOGON-CHANGED raised unhandled exception: ORA-01403: no data found
Followed
Note 391243.1: Unable to access forms - getting APP-FND-01926 error (Doc ID 391243.1)
Note 555409.1: Client Gets App-Fnd-01926 Every Time After Bounce Apps 11i Forms Service (Doc ID 555409.1)
these two notes, can not solve the issue.
Executed following action plans:
1. Backup custom.pll file on your issued instance(DEV instance).
2. Copy a custom.pll files from a working environments(i.e. PROD instance) to this issued instance(DEV instance).
3. Compile the new copied Library CUSTOM.pll manually by running the command:
f60gen module=CUSTOM.pll userid=APPS/APPS output_file=$AU_TOP/resource/CUSTOM.plx module_type=library batch=no compile_all=special4. The $FORMS60_PATH needs to be in sync with the the Context.xml specifically the s_f60path variable
i.e >/oracle/apps/test10appl/au/11.5.0/resource:/oracle/apps/test10appl/au/11.5.0/resource/stub</FORMS60_PATH>
5. Run Autoconfig instantiate the changes.
Issue still exists.
Please HELP~~
Thanks,
Jackie

Hello Srini,
app11i@hpfsapp2> ls -ltra CUSTOM
-rwxr-xr-x 1 app11i dba 24576 Aug 29 2001 TMCUSTOM.pll
-rwxr-xr-x 1 app11i dba 20480 Mar 8 2006 CUSTOM.pll.backup
-rwxr-xr-x 1 app11i dba 24576 Feb 22 2007 CUSTOM.pll.20120215
-rwxr-xr-x 1 app11i dba 32768 Oct 4 2007 CHRM_CUSTOM.plx
-rw-r--r-- 1 app11i dba 36864 Oct 8 2007 CHRM_CUSTOM.pll
-rwxr-xr-x 1 app11i dba 20480 Feb 14 15:20 TMCUSTOM.plx
-rw-r--r-- 1 app11i dba 24576 Feb 15 09:22 CUSTOM.pll
-rwxr-xr-x 1 app11i dba 16384 Feb 15 09:23 CUSTOM.plx
I don't quite understand "only one copy of CUSTOM.plx in the PATH directories", what is PATH directories? How to check? You mean environment variable?
EBS version: 11.5.10.2
DB version: 9.2.0.8
OS: Linux x86
Thanks,
Jackie

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