When trying to upgrade to IOS 6 I recieve a error message "an error occurred while backing up this Iphone (-5000) I have deleted and reinstalled I tunes and that did not help.
When trying to update to IOS6 i receive a error message that reads "an error occurred while bakcing up this iPhone (-5000). I have deleted and reinstalled Itunes on my PC. I have Windows XP. My current IOS is 4.3.1
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Similar Messages
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I am trying to update my iPhone to 5.1 and a window comes up saying: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone." Any help out there? Thanks.
continue to updatae your phone.
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I am hoping for some advice on an error message I keep getting-see above. Thanks!
continue to updatae your phone.
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I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798) Help
You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac
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Trying to update the software on my iphone 4. It stops and says, "An error occurred while backing up this iphone. -43. Would you like to continue? Continuing will result in the loss of content..." What should I do?
The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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I've been trying to upgrade to iOS5 for the past half day. I keep getting:
"An error occurred while backing up this iPhone (-50). Would you like to continue to update this iPhone?
Continuing will result in the loss of all contents on this iPhone."
I think I have been on every forum the Internet has. This means:
-Yes, I have tried restarting my computer
-Yes, I have tried using a different USB port
-Yes, I have tried doing the whole DFU mode thing
-Yes, I have tried freeing up some drive space from both computer & iPhone
-Yes, I have tried removing MobileSync folder from AppData
-Yes, I have tried Airplane mode and Bluetooth Off
-and Yes, I think I have waited long enough....!
Please help.. I'm hopeless. lol.. and no i dont want to lose all content on my iphone
Message was edited by: yazanfromnashvilleThis is the correct steps to solve this problem:
1. Cancel the update (with the backing up error, of course)
2. Do a manual backup
3. Do a manual restore (your password to unlock your backup file is your AppleID password, not your IPhone keypad password)
4. Now Update your phone. This time the backup should work.
5. After it is updated, it will automatically restore, if you choose to restore not to set up a new phone.
And yes, copy all your photos manually. Your backup probabally won't include photos.
If this still doesn't work, try to stop your anti-virus software. -
i downloaded the wal mart app for my i phone a while back. i just recently tried to use it. when it asked me to log in, i realized i did not have a user id or password.i tried to set up one and it gave me an error message stating the e-mail i was using was already linked to an account. i tried uninstalling and reinstalling the app.it did not give me the icon to install the app, but the cloud icon popped up.i selected it and my girlfriends name comes up on my phone with my e-meil attached. i was able to set it up with a different e-mail, but i do not like using that e-mail because im so used to using my hotmail account for everything. what do i have to do to unshare all info between our phones and i-cloud? I WOULD LIKE TO AT LEATS HAVE ONE THING PRIVATE THAT WE DO NOT HAVE TO SHARE!!!
Please helpthanks,
ShredderHello Kenny
It sounds like that your email is associated to another Apple ID. You may want to check her Apple ID at applid.apple.com, and see if your email is linked to it.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Any idea what I should do as I would like to update my iPhone but do not want to lose all my content on my iPhone.
Using iPhone 4.
Thank you.
Appreciated much for any advice given.The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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I've turned off my virus protection and tried several times, and keep getting this error message. I have Windows 7 home premium. What could cause this to keep happening? I have the Verizon iPhone 4.
Don't bother installing right now as 5.0.1 will be out shortly. Are you able to manually back up and sync the phone in itunes?
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When trying to upgrade to iOS 6 after a few minutes message pops up: unable to complete download, options cancel or settings? what do I need to change in the settings? What have I set in settings that is stopping my upgrade??
Sorry, good network connection, happily downloaded for 15 minutes before this popup appeared... Staying with iOS 5.1.1 for now hoping Apple can sort it..oO
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I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?
Maybe:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Troubleshooting backup issues in iTunes -
hi
I can work the software without tools. I have pc adobe cs4
in illustrator I dont have the tool bar, it's Suddenly disappeared
I tried to install again in it that did not help.
I'd love to get help.
ThanksAnat,
It may be time to look at this list, maybe going straight to 6).
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I can no longer type messages. I have tried deleting to see if I have too many saves messages. That did not help. I also cut off the phone and turned back on. That did not help. Ideas?
http://www.bubblews.com/news/874646-apple-is-having-issues
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I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad" Pls advise what is my next step
continue to updatae your phone.
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an error occured while trying to update i tunes version 500...it read an error occured while backing up the ipad (-5000)would you like to continue..to contunue will result in loss of all contents on ipad...i don't want that to happen....my first time doing any of this....
am i replying to myself.......this is confusing.....where is my answer?
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