When using back button keeps saying document expired during web search

I found someone else who had this problem on here:
The solution is to "Reset Firefox" but the issue I'm having with this is that after about a week or two, it returns to the previous state. My client is upset that we don't have a permanent fix for this.

Hello Personalglitch
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
You also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
right-click and choose View Page Info > Security > "View Cookies"
(menu bar) Tools > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

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