When viewing documents on a Web Server, IE automatically opens a blank page and then opens the document in the default program. The blank screen should close automatically but isn't happening.

So here is the situation, my company uses a third party scanning software, that puts documents scanned or created onto a webserver. We use a program that grants a user access to view the documents on the webserver. The user will have to log into the system
using credentials, we have Kerberos doing this. Once the user is logged onto the system they navigate to the document they want to view or edit. So the user wants to view a .pdf file, they click the document they want, and it is supposed to open in the default
program associated with file extension. ie: .doc would open Word, .xls would open Excel. When the document is loading in the default program Internet Explorer opens a blank page, this page is supposed to prompt the user if they want to open or save the document.
(I changed the registry to have the files selected to automatically open without this prompt.) The blank screen generated is still staying open, this screen is supposed to close automatically after the prompt or close automatically after the document is opened.
So when a user is looking at several documents, this floods the screen with all these blank Internet Explorer pages. This problem is only occurring for users that have Windows 7 PC's, XP users do not have this problem at all. My PC is the only one in the company
that is Windows 7 64-bit, and working properly with the IE blank page automatically closing. I'm wondering what can be done to fix this problem, is it as simple as registering some .dll files or do I need to make a registry change? Any help would greatly be
appreciated.

What is the registry change exactly?  Sounds like one which is supposed to avoid the prompt.  I know
that there used to be such a thing, before the new prompt and I know that some users think that there should be such a thing for any program but I'm not sure if that expectation is valid or not.  I think this may also be related to a concurrent change
in the OS.  E.g. in XP we had File Types Options editor but starting in Vista that was removed.  You might get some more clues on this tack from NirSoft's FileTypesMan utility.
The registry change that I did was to remove the open and save prompt. I will be sure to look into that. Our company
isn't worried about the user's automatically opening the files since they are all trusted. They also do not have the ability to install anything, so if they were to download a potentially harmful file they could never install it. We monitor downloads as well,
if they download files off the internet that aren't work related we remove their download capabilities.
Sounds like a scenario for using ProcMon to take two traces and compare them for their essential differences.
I talked to my boss about using this tool and he is worried about using it. I'm only an intern at my office and do not have the authority to use a program without their knowledge or consent. I will run the idea by them again and see if it's okay I use this.
I'll maybe make some presentation about how it can help us with our problem and how much time and money it will save. Because I really want to get down to the bottom of this.
Probably the most significant thing is going to be the Content-type that the files are being served by. 
You could use the Developer Tools, Network Capture to check on that and ProcMon could help explain what happens after that.  A related workaround to change the symptom when the Content-type is not what is expected is to disable MIME Sniffing (e.g. in
Security options, Miscellaneous section).  In fact, perhaps that could explain your machine's difference with anyone else?  MIME Sniffing is a default, previously known as "save according to type not extension" (or some such wording).
Okay I will be completely honest I have no idea how to use Developer Tools (F12), yes I could google it, when I tried using it on the blank pages it would never work, I also have no idea what I'm looking at. I should mention that I do not have access to
the web server. Our programming and development side only has access to our AS400, which is where the web server is located. I do have MIME Sniffing enabled and so does everyone else. I may be wrong but, I believe it is needed in order to open the file extension
in the correct default program, yes? I thought MIME Sniffing would see a .docx file and then find the appropriate program to open that .docx file in. I may be wrong but I know it's used somehow along these lines.

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