Where to store Time Machine backups

I use Time Machine and an external HD to backup my MacBook Pro, and I had been uploading a copy of these backups to an online backup service. Recently I purchased a new external HD and moved the TM backups to this HD. When I attempted to copy newer TM backups to the online backup service, however, it was taking days. After calling the backup service, I was told that they do not recommend backing up TM folders and that (according to the company rep) these TM backups would not allow me to restore my MacBook. The rep claimed that their backups were done in such a way that the TM backups would no longer be usable for a Mac OS restore. I do not want to store my TM backups on an external HD only, as I've had external HDs fail in the past. Does anyone have any suggestions as to where I could store copies of my TM backups? Thank you for your help.

I had been uploading a copy of these backups to an online backup service.
You should very much not do that. It won't work the way you expect, and anyway you should never back up a backup. All backups should be made directly from the original data. Use an online backup tool that can do it. There are many of them. I don't have a specific recommendation.

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    Walt_Atwood wrote:
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    LN

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    To recover individual photos open iPhoto and use the File ➙ Browse Backups menu option.
    Click to view full size
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    Click to view full size
    OT

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  • HT201250 (1) Where is the "Time Machine menu" and the choice to "Enter Time Machine" (mentioned in the "Restoring data from Time Machine backups" section)?

    1) Where do I find the "Time Machine menu" and the choice to "Enter Time Machine" (as mentioned in the "Restoring data from Time Machine backups" section in the Mac Support article "Mac Basics: Time Machine")?
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    Welcome to Apple Support Communities
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