Why can't I select Design as a product in the Adobe Download Assistant?

when i click select product i can not find design only photography pdf abd video

Edude118118 the Design category is no longer available in the Adobe Download Assistant because there is no trials available in this category. Which Adobe software title are you wishing to download and evaluate?
If you are looking for the current version of our Design products such as InDesign CC then you can try a free trial membership to the Adobe Creative Cloud. You can find more details at http://www.adobe.com/products/creativecloud.html?promoid=JQPEQ.

Similar Messages

Error 103 on Mac 10.7.4 having downloaded PS CS6 using the Adobe Download Assistant. Why?

I let the assistant do and chose everything that happened (is there another way?) and yet I am getting this error 103. I have found and read all the other questions on error 103 but none of the contain and actual solution. Plase HELP!

I think I might have to resort to downloading the program from an illegal torrent, just so that I can use my legitimate-purchased product key on it. Would that constitute a form of intellectual property irony?
I am in total agreement with PeterBFreeman. I download 20-30 GB of data per week from other sources at a fast rate, with no problems. Obviously my internet connection speed is not the issue. Nor is my ISP--like PeterBFreeman above, I have tried to do this at two locations with different ISP providers. Could it possibly be that the download-speed problems are on Adobe's end? Because that would make way way way more sense...
And by the way, Manish in comment #3 posted a solution to every error EXCEPT error 103. Exactly which of the 10 or so solutions he provides applies to error 103? Or do I just blindly follow them all, hoping that one will work? Do you really know if any of these will work, or are you just blindly throwing solutions at me hoping that you might get lucky?
FYI, like i clearly stated earlier, I also did a direct download...four times...each of which failed miserably (error 4960--failure mounting dmg file). I wish I could just walk away, but I absolutely depend on Adobe products to survive. So I am stuck. I feel like a battered spouse.
After sifting through a number of forums and double speak--the real problem seems to be that both the Adobe Download Assistant and the direct download links have a very hard time producing an uncorrupted file. The download assistant is supposed to smooth out this problem--and under ideal circumstances, it should be able to peice together a workable file. But alas, download assistant can't seem to do the one thing it is supposed to do--and getting an uncorrupted file seems more like a crapshoot than anything else as PeterBFreeman suggests.
The direct download links also have problems because I can never seem to get a decent download speed--and either it times out or my browser cancells the downloads due to slow download speeds (this happens when I have no other problems with download speed for other applications, programs, media). The four times I did finally download the entire file (twice via direct download and twice via download assistant) I got errors 4960 and error 103 respectively.
Yet, the answer we keep getting from Adobe is, "keep doing the same even though you get the same crappy result every time". This is literally insane. Or I get just straight aversion of the question--either blaming my ISP, or my internet speed or by calling my problem "Rare" when it clearly isnt that rare.
Error 103 is an adobe error. This means that someone at Adobe came up with the number (103) which corresponds with whatever the error is. Telling me that it is rare without indicating what the error is seems just like bad customer service. The problem is clearly beyond your customer service unit. Please please please, go find a person who knows what error 103 is and ask them the following:
1) What is error 103? (i.e. can you give me a semi-coherent definition of what error 103 is?)
2) What causes error 103? (other than it being rare?)
3) Can you give me some step by step instructions to fix or avert this problem? (instructions for error 103. Not error 100, 101, 102, 104, etc)
4) If the causes can be many, what are they and can you give me step by step instructions for each of the possible causes?

How can I download InCopy CS6 trial version in the Adobe Download Assistant?

There's no selection of the application for InCopy CS6 trial version in the Adobe Download Assistant.

That is correct. Once the Adobe Download Assistant is installed you will need to initiate the download from http://www.adobe.com/cfusion/tdrc/index.cfm?product=incopy&loc=en_us. If this is not working for you then please utilize a different web browser.

I can't find Indesign CS6 in the Adobe Download Assistant

I can't find Indesign CS6 in the Adobe Download Assistant

You can download the trial version of the software thru the page linked below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Why can't I download Illustrator CS6 through the Adobe Download Assistant?

I guess what he want to say is nothing but Acrobat can be downloaded. Like following pic...
There is only one catalogue named "PDF" and only one program named "Acrobat" in it. As far as I am concerned, there is no means to download "illustrator CS6" or something other than "Acrobat XI Pro".
I am in China and the download assistant is downloaded form Adobe 中国：创意、营销和文档管理解决方案. I have bought the license of "illustrator CS6" but it's ridiculous that I can't get a copy online. To be noticed, Creative Cloud is not provided in China. It means if I reinstall my system I will lost all my Adobe Creative Suit software though I have valid license and have no credible source to download them. Please HELP!

Thanks but it seems Adobe doesn't think I have bought the software. Perhaps it's because I buy the Serial Number from other source (shop.edu.cn, a website provide Chinese teachers and student with coupon).
I buy three SN and register them on my account and what my account shows is like following pictures:
This is the homepage showing I only take part in 'CC Free Membership' Plan.
This is the Product page listing all software I have bought.
There is still no way to download them. Fortunately I have gotten the install images from my retailer and I have madden CD backups.

Why is the Adobe Download Assistant so small and NOT functional? I want to download a trial version of Acrobat Standard XI to no avail???

What's wrong with the Download Assistant? Does it really need to exist? Another layer that wastes more time that Adobe's luck they're not paying for... Why isn't Acrobat XI standard trial available?

If you have issues with the Download Assistant, you can download trial versions of Adobe software without the Download Assistant thru the following site, but there is no trial version for Acrobat Standard versions (I cannot answer why that is). ‘DDL’ Articles at ProDesignTools

Why can't I select and drag files around in the preview area?

Out of nowhere. I have had no issues and now it is pretty much unusable. I thought maybe it was a bug so I uninstalled/reinstalled., There was an update when I went to install it the second time. I thought the update would help but there's no change. Help please!

Hi Anni,
Out of nowhere. I have had no issues and now it is pretty much unusable. I thought maybe it was a bug so I uninstalled/reinstalled., There was an update when I went to install it the second time. I thought the update would help but there's no change. Help please!
Do you have the Google Chrome "Pushbullet" extension installed on your computer? If so, uninstall it.
Thanks,
Kevin

How can I get the Adobe Download Assistant?

Simply download a trial version of the Adobe Software. The Adobe Download Assistant will download automatically when you begin downloading the trial software.
For more information about downloading Adobe trial software please see our discussion on "How do I download a trial version of Adobe's Creative software?" or the document "Adobe Download Assistant FAQ."

You are correct Bill_Lindsay not all of our trials are currently using the Adobe Download Assistant. Some of our software also utilizes the Akamai Download Manager and others have direct download options. The majority of our trial software is utilizing the Adobe Download Assistant however.
As for Audition from your description it does sound like it is still utilizing the Adobe Download Assistant. Part of using the Adobe Download Assistant is the need to initially install the software.

Can't install Adobe CS5.5 via the Adobe download assistant.

I've updated Java but once the adobe assistant has installed it just disappears and nothing else happens. Please help, this is my first Mac (Macbook Pro 17 2.2 quad core running lion 10.7.2) and I need it for my work. I also tried to install Adobe Air but the exact same thing happens.
Many thanks

I've managed to solve this issue and thought I would post the answer in case anyone else faces the same problem. You need to go to system preferences, then energy saving, then switch off the graphics saver mode, then reboot and try the download again.
It worked perfectly for me once I'd done this, not sure if it's adobe assuming you do not have the required hardware.

How can i use adobe design trial? i was sucess to install adobe download assistant

how can i use adobe design trial? i was sucess to install adobe download assistant

After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_

Can't download DW5.5. Error with Adobe Download Assistant

I am getting error 100 with the Adobe Download Assistant (ADA). The log is below. IE can connect to https://www.adobe.com/cfusion/flex2gateway so why is ADA having problem? I wish Adobe didn't take away the direct download links. Searching the forums it seems lots of people are having problems with iADA and it must be causing support headache for Adobe.
My suggestion is for people who know what they're doing, provide the direct links. For people who don't know what to do after the download or have slow connection, they can use ADA.
6/27/2011 12:09:52.332 [ERROR] handleLoginFault - (mx.rpc::Fault)#0
content = (Object)#1
errorID = 0
faultCode = "Client.Error.MessageSend"
faultDetail = "Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/'"
faultString = "Send failed"
message = "faultCode:Client.Error.MessageSend faultString:'Send failed' faultDetail:'Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/''"
name = "Error"
rootCause = (mx.messaging.events::ChannelFaultEvent)#2
    bubbles = false
    cancelable = false
    channel = (mx.messaging.channels::SecureAMFChannel)#3
      authenticated = false
      channelSets = (Array)#4
      connected = false
      connectTimeout = -1
      enableSmallMessages = true
      endpoint = "https://www.adobe.com/cfusion/flex2gateway/"
      failoverURIs = (Array)#5
      id = (null)
      mpiEnabled = false
      netConnection = (flash.net::NetConnection)#6
        client = (mx.messaging.channels::SecureAMFChannel)#3
        connected = false
        maxPeerConnections = 8
        objectEncoding = 3
        proxyType = "none"
        uri = "https://www.adobe.com/cfusion/flex2gateway/"
      piggybackingEnabled = false
      polling = false
      pollingEnabled = true
      pollingInterval = 3000
      protocol = "https"
      reconnecting = false
      recordMessageSizes = false
      recordMessageTimes = false
      requestTimeout = -1
      uri = "https://www.adobe.com/cfusion/flex2gateway/"
      url = "https://www.adobe.com/cfusion/flex2gateway/"
      useSmallMessages = false
    channelId = (null)
    connected = false
    currentTarget = (mx.messaging.channels::SecureAMFChannel)#3
    eventPhase = 2
    faultCode = "Channel.Connect.Failed"
    faultDetail = "NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/'"
    faultString = "error"
    reconnecting = false
    rejected = false
    rootCause = (Object)#7
      code = "NetConnection.Call.Failed"
      description = "HTTP: Failed"
      details = "https://www.adobe.com/cfusion/flex2gateway/"
      level = "error"
    target = (mx.messaging.channels::SecureAMFChannel)#3
    type = "channelFault"

abdu wrote:
The Assistant is a Windows application which I expect it will download and install DW for me. How is a browser involved in this scenario?
i don't have any of the CS products installed and the cleaner didn't have any work to do.
Sorry, I thought the Cleaner would do it. Did another search and found these instructions to remove the download manager:
http://kb2.adobe.com/cps/400/kb400533.html
The browser is involved because it runs as a plugin of the browser. Plugins are different for the browsers. IE typically runs through ActiveX whereas other browsers run through a java enabled version. By trying the download in another browser you can rule out where the problem lies. Otherwise, I feel your only solution is to get in touch with Adobe support because this is a user-to-user community and there won't be much more help than KB articles. Also with Adobe email support you can email them log files to look at. It's along the process and will explain as you go.

Where is CS 5.5 Design Standard in Adobe Download Assistant?

Hi,
First my platform is Mac. And I am user form UK (Europe).
I am traing to upgrade CS 5 Design Standard to CS 5.5 . I cant finde any direct download so I decide I will download trial version and after that I will bay upgrade key for $ 299 from adobe store online. When I go to Adobe Dwonload Assistant I cant finde CS 5.5 Design Standard is only CS 5.5 Designe Premium version in there.
Am I looking in wrong place? I use help and it says it should be there. Is it any easyer way to upgrade ? Please help?
Many Thanks
Bartek

Jeff,
Thanks for the prompt and informative reply. I have now resolved my problem and successfully downloaded (and installed) CS 5.5 Design Standard.
If you want to investigate in order to help other customers, here's the full story.
I'm running Windows 7 Professional 64-bit on a brand-new high-performance laptop (HP Pavilion dv7t). My default browser is Firefox (version 9.0.1).
When I clicked the Download button on the CS 5.5 Design Standard page (the one you provided the link to, which I had already found & used), the Adobe Download Assistant was downloaded and subsequently installed. But when I ran it, there was no download of the product queued up:
Logging in didn't change that situation:
After reading your reply (and now armed with the knowledge of what behavior to expect), I decided to try again. To eliminate any potential artifacts of my previous failed attempt, I first uninstalled Adobe Download Assistant, and then did the download again. Unfortunately, the result was exactly the same as before (i.e. as shown in my screenshots above).
So then (while holding my nose) I tried doing the download using Internet Exploder Exploiter Explorer 9 instead of Firefox. [As before, I uninstalled Adobe Download Assistant to start wilth a clean slate.] The first time I clicked on the Download button, a message appeared that said my download would start soon, but after waiting 10 minutes, nothing had happened. So I reloaded the page and clicked the button again. This time it worked properly (exactly as you had described) and I was able to download the product.
BTW, I began my evaluation of the trial product by using the new Photoshop, and I can see (and appreciate) many improvements and new features (I had been using CS4 previously). I expect I will be purchasing an upgrade.
Again, thanks for helping me get beyond a frustrating situation.
- Bob (a.k.a. dojnburn)

I can't find Adobe Illustrator CS6 on Adobe download assistant.

When i go to download the adobe illustrator it takes me to the adobe download assistant. but when I look for it, it's not there.
Help?

Hi mbsolosound,
Make sure your system meets the minimum requirements to install Illustrator CS6 : http://www.adobe.com/in/products/illustrator/tech-specs.html
64 bit support is required for it.
After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document...

Odonnells52 you will still need to install Adobe Acrobat Professional prior to being able to make edits to PDF or utilize Acrobat. By default the installation files have been saved to your download folder.
If you continue to face difficulties with the Adobe Download Assistant then please see Troubleshoot Adobe Download Assistant.
You can also download the installation files directly from Download Acrobat products | Standard, Pro | XI, X if you are unable to locate the downloaded installation files.

Can't download Adobe Download Assistant

I can't download the adobe download assistant on my windows PC. I keep getting the error message " "application could not be installed because the installer file is damaged."
I have tried using a differrent browser to no avail.

Windows Vista, Firefox browser. Check download list, right click adobe download assistant, click on properties - in general tab, under security, message says file may be blocked to protect this computer, click on unblock, apply and OK

Why can't I select Design as a product in the Adobe Download Assistant?

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