Why can't I update any apps? When I hit update it gives me an old id. But in settings my new id is totally set and verified. How cam I make the change in App Store?

Why can't I update any apps? When I hit update it gives me an old id. But in settings my new id is totally set and verified. How cam I make the change in App Store?

App purchases are permanently tied to the ID with which they were purchased. They cannot be transferred to a new ID.
You will have to enter the password for that ID or delete the apps and re-purchase them with the new one.
~Lyssa

Similar Messages

  • I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?

    I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?
    Also I cant make a right click on the pad. Is that normal?

    Your first going to have to remove all your personal data off the machine to a external storage drive, do not use TimeMachine when it asks as this will copy the entire drive and is unnecessary at this time (also takes too long).
    You need to drag and drop copy your personal data folders (Music, Pictures, Movies etc) to a external storage drive, once done, unmount and disconnect this drive.
    Most commonly used backup methods
    Next your going to follow the Zero Erase and install method for your OS X version, either 10.6 or 10.7, here
    How to reinstall just OS X or erase/install OS X
    10.7 requires your AppleID and password to install, so make sure to have that ready.
    Once you reboot your into the real setup of OS X, which will require your name etc, so it's now your machine.
    Install your programs, iLife package is only free for the owner of the machine.
    If you have the 10.6 machine specific disks, then it's on there.
    If your using 10.7, then you'll have to purchase it from the App Store.
    Last, return your files from the storage drive, consider setting up a TimeMachine or clone on the external drive.

  • Tried the posted solution for the RETR problem and it works once then it returns. How do you make the change permanent?

    Tried the posted solution for the RETR problem and it works once then it returns. Once the email dl'ds the file deleted per the instructions returns. How do you make the change permanent?

    Hi DOC808HI
    # I don't know what you mean by "posted RETR solution". Could you please post a link to the suggested solution? Perhaps you are referring to this thread: https://support.mozilla.org/en-US/questions/991792 ?
    # Anyhow any further troubleshooting information you can provide will be great e.g. Your Operating System Version (XP, 7, Mac OS X Mavericks), your anti-virus if any, your mail provider, your ISP, what you did, what happened with exact error message, what happened
    Cheers!
    ...Roland

  • We intended on purchasing CS6; not CC.  How do we make the change?

    We intended on purchasing CS6; not CC. How do we make the change?

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Buy CS6 Creative Suite 6

  • I downloaded a 30-day trial of Acrobat....and it is in the wrong language, how do i make the changes?

    I downloaded a 30-day trial of Acrobat...and it installed in the wrong language. How do I make the change?

    Hi hhh3h,
    Launch Acrobat, go to Edit > Preferences > Language > and select Application language as 'English'
    Regards,
    Rave

  • TS1398 I changed the password on my access point.  How do I make the change on my ipod

    I changed the password on my home accesspoint.  How do I get that change into my ipod touch.  It works fine if I change back to the old password. How do I get it to respond to the new password?

    Go to Settings>General>Reset>Reset Network Settings. You will have to reenter the passwords for all networks.

  • Why can't I see any notification when message come from Tweeter or Facebook?

    After installed OSX 10.8 GM and Facebook developer perview. I double check my setting, suppose it can receive anything form Facebook and Tweeter. But the result is, nothing show in the notification center. At the sametime, new mail can show up!
    Do I did something wrong?
    Anybody can help?

    i dont think OS X 10.8 grabs your twitter or facebook feed and displays them in your notification center. it only allows you to share stuff (links, status, etc) on those services. at the moment fb is not built in to the OS yet, it will come as an update in the fall.

  • Why can't I hear any sound when I use Skype or Viber through my Iphone?

    If someone calls me, they hear me great, but I can't hear them at all. My phone speakers work when I use the regular phone service and when i listen to music. Is there a different audio setting for Skype and Viber?

    I can't remember exactly what audio interface he used. After he laid down the track and I went to listen back, I could barely hear the audio playback.
    Did your friend install an audio driver or a plug-in?

  • How do I make the top sites page store more than 9 sites?

    Firefox allows only 9. I couldn't find customization in about:config

    See also:
    *New Tab Tools: https://addons.mozilla.org/firefox/addon/new-tab-tools/

  • I want my bookmarks to remain Alphabetized, but when I make the change in bookmark views it dose not make a permanent change once I exit the menu.

    I go into organize bookmarks hit the view menu and choose A to Z which makes the change in that window...But once I leave and go back to the regular bookmark pull down the change has not been saved. They are still a jumble...whats up? How do I make the change permanent?

    Sorting Bookmarks in Bookmarks > Organize Bookmarks (the Library window) is for temporary display only. You can sort in the Bookmarks Sidebar (Ctrl+B to open or close the Bookmarks Sidebar), by right-clicking on the "Bookmarks Menu" in the sidebar and choose "Sort by Name". You would need to do that each time you add a bookmark.
    You can keep them permanently sorted with:
    *SortPlaces extension: [https://addons.mozilla.org/en-US/firefox/addon/9275|SortPlaces]
    *More info about SortPlaces: [http://www.andyhalford.com/sortplaces/index.html]
    See:
    *[[Bookmarks]] (lots of Bookmarks links in this article)
    *[[Sorting Bookmarks]]
    *[[Bookmark Folders]]
    *http://kb.mozillazine.org/Sorting_bookmarks_alphabetically
    <br />
    '''Other issues that need your attention'''
    The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
    *Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
    **New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
    **See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
    *Shockwave Flash 10.0 r32
    **This is a very old version with security flaws
    #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
    #**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
    #**Click "Save to File"; save to your Desktop (so you can find it)
    #**After download completes, close Firefox
    #**Click the installer you just downloaded and allow the install to continue
    #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
    #**'''<u>Download link</u>''': ftp://ftp.adobe.com/pub/adobe/reader/
    #***Choose your OS
    #***Choose the latest #.x version (example 9.x, for version 9)
    #***Choose the highest number version listed
    #****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
    #***Choose your language
    #***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
    #***Windows: choose the .exe file; Mac: choose the .dmg file
    #*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    #**''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''.
    #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #**Note separate links for:
    #***Plugin for Firefox and most other browsers
    #***ActiveX for IE

  • I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

    i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard (command-C).
    In the Finder, press the key combination command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
    A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
    The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
    Log out and log back in. Test.

  • Why can't I download any apps since updating to ios7

    Why can't I download any apps since updating to ios7 ipads running soo slow any help would be appreciated!

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • On my iPad music app when i hit the volume up button after a second it mutes again . Any suggestions as to how to fix this?

    On my iPad music app when i hit the volume up button after a second it mutes again . Any suggestions as to how to fix this?

    Hi lukeshk,
    If I understand correctly and you're having trouble accessing the iTunes Store in iOS 7 on your iPad, I would recommend this article of troubleshooting:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    I'd also suggest running through these:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Cheers,
    - Ari

  • Why can I not download any apps to my Itouch Gen 2?

    Why can I not download any apps to my Itouch Gen 2?
    SO, I just purchased 2 4th gen ITouch’s and a 2nd gen Ipad for my kids. All is well and fine however my second gen device is toast so I am using one of my kids older 2 gen ITouch. My kids had been complaining that they could not download anything on the 2nd gen devices but I figured they were doing something wrong, my bad. The device has Netflix that works just fine but I am finding that if I were to delete the app and did not have it backed up I would not be able to get it back from the appstore. The device has been taken care of and is in good working order,  but I am finding that Apple has chosen to no longer support IOS4.2.1 which I get. However I would expect that at a minimum I would be able to download any app that was available for the 4.2.1 os at the time the next version was released.
    Drive space it cheap and ****** off customers are expensive.
    Apparently Apple has planned obsolescence built into their business plan which I am finding pretty hard to swallow.
    I just purchased over a grand worth of new devices and I am wondering if that was wise since apparently apple will deem them obsolete in a couple of years. That great because the newer devises are great, however I have a devise that there is nothing wrong with and apple has made the choice to no longer support the devise and not allow applicable software downloads making the devise basically useless. This is not supporting your customers!
    I would hope that Apple changes their posture on this planned Obsolescence and backs its products durability with the ability to get applicable apps for the actual lifetime of the devise and not some 2 year window.
    I brought my concerns to the nearest apple store where they gave me some song and dance about how the older devise was not fast enough. This is probably true for the newer apps but I think if this was a limitation then ITunes should make the newest version of the app at the time of the app is available for the devise.
    Like I said drive space is cheap and this is like a row in some database.
    I am wondering if I will continue to buy apple products.

    If it really is only your email, that is not valid, reset your primary email address at  https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    If that does not work, because of a forgotten password or security questions, or because your account has been disabled for security purposes, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
         Apple ID: Contacting Apple for help with Apple ID account security
    Explain, that you need help with an account security problem.
    You can also try to email the iTunes Support using this form:    https://ssl.apple.com/emea/support/itunes/contact.html

  • Why can't I buy any app ? Iv tried creating a new Appel account ect but it says the same thing everytime . Sorry your payment was declined . How can I sort this ? Please help

    Why can't I buy any app ? Iv tried creating a new Appel account ect but it says the same thing everytime . Sorry your payment was declined . How can I sort this ? Please help

    - Try another payment method.
    - Contact iTunes
    Apple - Support - iTunes - Contact Us
    - Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

Maybe you are looking for